Role Description At HSI, we are committed to delivering innovative solutions that enhance our customers' digital experiences. We are looking for a talented DevOps & Security Engineer II to join our team and help us achieve our goals. As a DevOps & Security Engineer II, you will play a crucial role in deploying, managing, and maintaining systems that support HSI’s proprietary, customer-facing SaaS applications. You will develop deep product knowledge, including technical system capabilities, infrastructure details, and security processes. This role requires a blend of technical expertise, strategic thinking, and collaboration with various teams. Key Responsibilities: - Infrastructure Health & Security: Ensure the stability and security of our infrastructure by administering resources in cloud-hosted environments, managing resource provisioning, and conducting security audits. - Application Reliability: Work closely with DevOps and Product Development leadership to build and maintain a secure and reliable infrastructure, manage automated code deployment pipelines, and diagnose and resolve technical issues. - Technical Support & Collaboration: Provide direct support to Product, Technical Support, and Development Teams, facilitate access control, handle service requests, and assist with customer integrations. - Advanced System Design & Development: Expand on existing design patterns, modify templates, and extend program oversight to new products. - Mentorship & Knowledge Sharing: Support junior team members, share best practices, and contribute to documentation and training materials. Essential Functions: - Debugging & Triage: Provide systems architecture guidance for development teams and debug technical issues. - Security Management: Implement and maintain security tools, support ISO 27001 and SOC 2 compliance efforts, and respond to security incidents. - DevOps & Automation: Manage source control systems, administer build and release pipelines, and improve Infrastructure-as-Code. Level II Responsibilities: - Operate with greater independence, owning end-to-end initiatives and complex technical projects. - Drive strategic improvements, from pipeline optimization to automation and scalability. - Provide mentorship and knowledge-sharing to junior engineers and peers. - Collaborate with leadership on infrastructure design, tooling decisions, and security enhancements. The DevOps Team is accountable for five core domains: Infrastructure Health, Infrastructure Security, Application Security, Application Reliability, and DevOps Efficacy. Qualifications - 3–5 years of hands-on experience in DevOps, Systems Administration, or Software Engineering. - Proven expertise in Amazon Web Services (AWS)—you’ve built, managed, and optimized cloud environments is a plus. - Strong command of Infrastructure-as-Code, especially with Terraform. - Proficient in Python and PowerShell or other scripting languages for automation and tooling. - Solid understanding of source control systems (e.g., Git), modern software development workflows, and CI/CD tooling including Azure DevOps Pipelines and GitHub Actions. - Experience with relational databases; experience with PostgreSQL or MySQL is a plus. - Knowledge of API integrations and service-oriented architecture. - Familiarity with system and information security best practices, including incident response and vulnerability remediation. - Working knowledge of SOC 2 and ISO 27001 compliance frameworks is a plus. - Comfortable working across both Windows and Linux environments is a plus. - Experience with CircleCI is a plus. - Experience with one or more of the following security tools—Tenable, Azure Sentinel, AWS GuardDuty, Azure Key Vault, Mend, or Rootly—is a plus. - Available for some after-hours incident response. Benefits - Fully Remote Work: Work where you're most productive—we trust you. - Unlimited PTO: Recharge when you need to—we support work-life balance. - Career Growth: Unlimited access to our Learning & Development library, including our own HSI LMS content. - Well-Being First: Full medical, dental, vision, and mental health coverage. - Secure Your Future: Generous $1:$1 401(k) company match—your future is important to us.