• Pull loads from the internal load board and identify freight opportunities • Sell loads to carriers from inbound leads or proactively source from your carrier network • Negotiate competitive freight rates with carriers to secure capacity • Coordinate load coverage and ensure trucks are booked for assigned shipments • Communicate pickup and delivery times with carriers and arrange appointments • Provide trucks with directions and necessary shipment documentation • Track shipments and obtain regular status updates from carriers throughout transit • Maintain strong relationships with carriers to build a reliable network • Ensure timely communication with internal teams regarding load status and any issues • Problem-solve and address any delays, route changes, or operational challenges • Meet or exceed individual sales and performance metrics

• Develop and execute effective sales strategies to exceed regional sales quotas. • Drive new client acquisition by strategically prospecting and sourcing mid-market Property Management Companies. • Efficiently manage and close inbound sales leads and self-sourced opportunities, aiming to close 50-75% of qualified leads. • Actively manage and forecast your client pipeline to ensure consistent performance. • Serve as a product expert, clearly articulating the Second Nature value proposition to Brokers, Owner-Operators, and Property Management decision-makers. • Collaborate with marketing and product development teams to ensure brand consistency and market alignment. • Build and maintain strong, lasting relationships with key decision-makers on client accounts. • Network effectively with other vendors and property managers to expand your reach and identify new opportunities. • Take initiative to drive tasks forward, setting clear goals, prioritizing actions, and operating with a sense of urgency. • Continuously seek feedback and learning opportunities to enhance your sales performance.

• Build and maintain strong relationships with key global accounts to ensure customer satisfaction and loyalty, becoming a trusted advisor. • Develop and implement strategic account plans to achieve sales targets and drive revenue growth, aligning with company objectives. • Work closely with internal teams—sales, marketing, product development, and customer support—to ensure a cohesive approach to client needs and expectations. • Monitor market trends and competitor activities to identify opportunities for account growth, innovation, and competitive advantage. • Lead contract negotiations and manage pricing strategies to maximize profitability while ensuring client satisfaction. • Track and report on account performance metrics, ensuring alignment with business objectives and proactively addressing any issues. • Act as the voice of the client within the organization, advocating for their needs and ensuring timely resolution.

• Develop and execute sales strategies to target enterprise customers • Own the entire sales cycle from prospecting to closing deals • Collaborate with internal teams to ensure a seamless sales experience • Identify customer pain points and deliver customized product demos • Build and nurture relationships with C-level executives • Lead account planning efforts by researching potential customers • Monitor and manage sales activities and results • Stay updated on industry trends and competitor offerings • Contribute to business growth initiatives • Represent Kong with professionalism