Title: Business Analyst Location: Los Angeles, CA San Francisco, CA United States Job Description: Hybrid Employment Type: Full-Time Experienced Department: Information Technology CGS is looking for business analysts to work with a large federal agency. As a Business Analyst in Business operations and Content Strategy for CGS, you will partner with internal business owners and external partners to understand new business opportunities and define functional requirements. CGS brings motivated, highly skilled, and creative people together to solve the governments most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and Attributes for Success • Support the development of briefings, agendas, and other general documentation, as directed, including training material and demonstration sessions for new and existing technologies to various stakeholders. • Document and analyze business and functional requirements so that they may be accurately translated into process maps and technical system requirements. • Develop comprehensive documentation that meets organizational standards, to include but not limited to: • Basic system architectural diagrams • Wireframes • Concepts of operations • Monthly status reports • Create high-level briefings and communications materials for customers, management, and executive stakeholders. • Work with the government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation. • Evaluate program materials and develop innovative approaches for improvement. • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation. • Develop and implement a deep understanding of Microsoft and Atlassian products and services, Teams, SharePoint, Visio, Jira, Confluence, to translate complex product information into simple, polished, and engaging content. • Research, outline, write, and edit new and existing content, working closely with various team members to understand project requirements. • Develop content in various media forms for maximum usability with a consistent and cohesive voice across all documentation. • Perform risk management, including identifying, prioritizing, and mitigating risks, and communicating and escalating risks and issues. • Support a continuous improvement process by providing recommendations on improving products, services, and processes. • Manage client interaction and expectations regarding team efforts. • Identify and coordinate cross-team dependencies and collaboration. • Continually seek opportunities to increase customer satisfaction, develop, and deepen long-lasting client relationships. Qualifications • Must be a U.S. Citizen • Bachelors Degree in Computer Science or engineering • Must be able to successfully complete a stringent Background Investigation and obtain required Government Security clearance • 7 years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes • Experience working with phase-based and Agile delivery methods • Experience with Jira or other Agile tools • Ability to clearly communicate technical concepts to both technical and non-technical users • Must be able to work well both in a team environment and independently • Must possess exceptional attention to detail • Excellent interpersonal and communication skills • Familiarity with government projects and policy, procedures, teams • Demonstrates ability to interact comfortably with Senior Leadership and/or Government Executives and staff on a day-to-day basis • Experience in managing client requirements and small teams • Excellent analytical skills and business presentation skills Ideally You Will Also Have • Experience supporting DHS HQ or other US Federal Agencies • Experience tracking and reporting project or program delivery progress and budget execution • Experience developing project briefs and reports for non-technical audiences • Knowledge of the federal acquisition lifecycle • Familiarity with Business Intelligence and Data Analytics • Project Management Agile and/or Cyber Certifications (PMP, ACP, CSM, SAFe, CISM) Our Commitment Contact Government Services CGS strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, weve been growing our government contracting portfolio, and along the way, weve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS, we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers, mending those relations for years to come. We Care About Our Employees We offer a comprehensive benefits package, including: • Health • Dental and Vision • Life Insurance • 401k • Flexible Spending Account (Health, Dependent Care, and Commuter) • Paid Time Off and Observance of State/Federal Holidays Contact Government Services LLC Contact Government Services LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Salary Range $60000 - $110000 per year Note We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Role Description Looking for Guidewire BillingCenter BA. Should be able to conduct workshops, finalize requirements and co-ordinate between teams to understand dependencies. - Candidate should have worked as BC BA for GW Implementation projects. - Candidate should have done Inception for at least one full implementation GW project. - Knowledge on GW Cloud project is a must. - GW Certification is required. - Should be able to handover requirements to teams and own the story points and resolve any issue. - Should be able to provide estimation of work after requirement gathering. - Good communication skills required. Qualifications - Experience as BC BA for GW Implementation projects. - Inception experience for at least one full implementation GW project. - Knowledge of GW Cloud project. - GW Certification. - Strong communication skills. Requirements - Ability to conduct workshops and finalize requirements. - Coordination between teams to understand dependencies. - Ownership of story points and issue resolution. - Estimation of work after requirement gathering. Benefits - Inclusive workplace culture. - Equal employment opportunity (EEO) and affirmative action employer. - Encouragement of individuality and growth. - Prioritization of well-being. Company Description At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. - Part of the $4.8 billion RPG Group. - Community of 10,000+ innovators across 30+ global locations. - Explore Life at Zensar and join us to Grow. Own. Achieve. Learn.

Role Description Looking for BA with strong insurance domain expertise in (claims, policy and billing). Knowledge of Guidewire InsuranceNow is a plus. - Analyse and document data requirements for migration from InsuranceNow to DWH. - Based on dashboard requirements and prioritisation, perform data mapping and transformation rule definition across policy, billing, and claims data. - Collaborate with business and technical teams to ensure accurate data extraction, validation, and reconciliation. - Support UAT, data validation, and defect resolution during migration cycles. Qualifications - Strong insurance domain expertise in claims, policy, and billing. - Knowledge of Guidewire InsuranceNow is a plus. Company Description At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. - Part of the $4.8 billion RPG Group. - A community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. - We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. - We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace.

Role Description Ciklum is looking for a Senior Business Analyst to join our team full-time in Poland. As a Senior Business Analyst, become a part of a cross-functional development team engineering experiences of tomorrow. The Business Analyst is a critical thinker with a keen eye for detail, actively consulting with stakeholders to investigate and define a shared understanding of the business needs. Working within a fast-paced agile environment, the Business Analyst supports a backend team combining strong analytical skills with a sound technical foundation to drive clarity, alignment, and value in the delivery of backend solutions. Responsibilities - Act as a bridge between technical stakeholders and business users, translating business needs into scalable backend solutions. - Apply systems thinking to help stakeholders understand backend system behaviors and integration points. - Identify upstream/downstream service dependencies, assessing the wider impact of backend changes across the platform ecosystem. - Collaborate across teams to assess the impact of API changes on other systems and services. - Work with architects to understand TUI runway and schemas, Business Object Model (BOM), and assist in documentation and sequencing. - Analyze and interpret API documentation, endpoint definitions, and JSON structures to ensure accurate and consistent communication of functional needs. - Define both functional and non-functional requirements, ensuring completeness and clarity for the delivery team. - Define data mappings and service interactions between internal and external systems, ensuring alignment with TUI’s architectural standards. - Validate requirements related to authentication, security standards, and API consumption patterns in collaboration with technical teams. - Define clear, testable, and traceable technical requirements that enable accurate implementation and QA processes. - Use tools such as Postman, Swagger UI, GraphQL playgrounds, or similar to inspect and test APIs as part of the BA process. - Translate business and stakeholder needs into user stories with clear acceptance criteria that align with the Definition of Ready (DoR). - Lead refinement ceremonies and actively contribute to other agile ceremonies, working closely with Product Owners and developers, ensuring stories are ready-for-development. - Promote iterative delivery, MVP thinking, and continuous feedback loops to ensure value-driven development. - Collaborate effectively with both the technology and product teams, demonstrating strong teamwork and communication. Qualifications - Clear grasp of systems integration patterns, message flows, and dependency management across distributed architectures. - Awareness of how backend changes support or affect front-end behavior, omnichannel features, and user experience. - Strong understanding of APIs, including consumption patterns, endpoint structure, and lifecycle management. - Hands-on experience reviewing and working with RESTful OpenAPI Specification (Swagger) and GraphQL Specification. - Familiarity with RFC 7807 (error-handling requirements), JSON Patch, OAuth, and general API security best practices (e.g., OWASP Top 10). - Ability to define data mappings and transformations across systems, including understanding of omnichannel data strategies. - Competent in analyzing JSON payloads, testing endpoints using tools like Postman or Swagger UI, and validating expected vs. actual responses. - Strong problem-solving mindset and ability to simplify complex technical concepts for non-technical stakeholders. - Commercially aware and customer-focused, always seeking value in backend improvements. - Skilled in facilitating requirements workshops, conducting gap analysis, process mapping, and capturing functional specifications. - Experience creating user stories and acceptance criteria in an agile environment. - Familiarity with modeling techniques such as sequence diagrams, BPMN, or UML. - Basic knowledge of JIRA and Confluence for backlog and documentation management. Benefits - Strong community: Work alongside top professionals in a friendly, open-door environment. - Growth focus: Take on large-scale projects with a global impact and expand your expertise. - Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications. - Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies. - Flexibility: Enjoy flexibility – full remote working possibilities. - Care: We've got you covered with company-paid premium medical package through Luxmed. - Benefits: Access the MyBenefit cafeteria platform, allowing you to choose perks that best suit your lifestyle and needs.