Role Description We are seeking a highly motivated Appointment Setter / Sales Development Representative (SDR) to support our sales team by identifying prospective clients, generating interest, and scheduling qualified meetings with key decision-makers. This position is remote and based in South America, supporting a U.S.-based sales team and client base at AIS. The Appointment Setter / SDR is responsible for outbound prospecting and appointment setting for the AIS sales team. This individual will: - Contact prospective clients. - Introduce our workforce solutions. - Qualify opportunities. - Schedule meetings between prospects and our sales representatives. The ideal candidate has experience working with blue-collar industries, workforce solutions, staffing, recruiting, or construction-related businesses and is comfortable speaking with decision-makers in the U.S. construction market. Responsibilities - Conduct outbound cold calls to prospective clients throughout the United States. - Identify and engage decision-makers including Project Managers, Construction Managers, Superintendents, Operations Managers, HR Managers, and Business Owners. - Introduce AIS services and communicate our workforce solutions value proposition. - Qualify prospects based on project needs, labor demands, and workforce challenges. - Schedule appointments and sales meetings for Business Development Managers and Sales Directors. - Follow up with prospects through phone calls, emails, and LinkedIn outreach. - Maintain accurate records of prospect interactions within the CRM system. - Build and manage a pipeline of qualified opportunities. - Meet daily, weekly, and monthly activity and appointment-setting goals. - Collaborate with the AIS sales team to ensure a smooth handoff of qualified leads. Qualifications - Fluent English (spoken and written) with excellent communication skills. - Ability to confidently communicate with U.S.-based executives, managers, and business owners. - Neutral or easily understandable English-speaking accent preferred. - Minimum 1-2 years of experience in appointment setting, lead generation, cold calling, inside sales, or business development. - Experience working with blue-collar industries such as construction, electrical, mechanical, manufacturing, industrial services, logistics, warehousing, staffing, or skilled trades. - Understanding of workforce solutions, labor supply, staffing, recruiting, or skilled trades hiring. - Strong phone presence and ability to build rapport quickly with prospects. - Comfortable making 75-150 outbound calls per day. - Experience using CRM platforms to track activities and appointments. - Self-motivated with the ability to work independently in a remote environment. - Reliable high-speed internet connection and professional home office setup. Preferred Qualifications - Experience working for a staffing agency, recruiting firm, workforce solutions provider, or labor supply company. - Experience supporting construction, industrial, manufacturing, or data center projects. - Familiarity with skilled trades such as electricians, HVAC technicians, pipefitters, ironworkers, carpenters, laborers, and low-voltage technicians. - Experience scheduling appointments for sales executives, account managers, or business development teams. - Experience working with U.S.-based clients and understanding U.S. business culture.

• Become an expert on Vapi's platform, customers, and Voice AI market. • Learn our outbound methodology, sales process, and ideal customer profile (ICP). • Shadow top performers and begin engaging inbound and outbound prospects. • Generate qualified pipeline through a combination of inbound conversion and strategic outbound prospecting. • Run discovery conversations with technical and business stakeholders. • Partner closely with Account Executives to identify and expand opportunities within target accounts. • Consistently exceed pipeline generation targets. • Build and manage a territory strategy focused on high-potential accounts. • Develop personalized outreach campaigns leveraging email, phone, LinkedIn, events, and creative prospecting techniques. • Become a trusted advisor on how Voice AI can create business value for prospects. • Qualify inbound interest from companies evaluating Voice AI solutions. • Identify, research, and engage key decision-makers within target accounts. • Collaborate with Marketing, Product, and Engineering to share customer insights and market feedback. • Maintain accurate pipeline and activity tracking within CRM systems. • Contribute to building and refining Vapi's outbound motion as we scale.

Role Description We are looking for a Sales Development Team Leader with 5+ years of outbound sales experience (including at least 2 years managing a BDR/SDR team) to own and elevate Humaans' outbound function. You'll be a player-coach who leads a team of four, sets the standard for cold calling excellence, and builds the playbook from the ground up at one of the most exciting AI-native HR platforms in the market. - Lead, coach, and develop a team of 4 SDRs through call reviews, 1:1s, and hands-on deal support — while personally contributing to outbound activity and opening target accounts yourself. - Own the outbound strategy end-to-end: refine the playbook, sharpen ICP targeting, and drive cold calling as the primary channel. - Build and optimise AI-assisted sequences and tooling (Clay, Lemlist, LinkedIn Sales Navigator, etc.) to keep the team ahead of the competition. - Partner closely with AEs and RevOps to ensure tight pipeline handoffs and strong conversion rates. - Use data and analytics to diagnose underperformance, track activity metrics, and continuously raise the bar on quality. Qualifications - Minimum 2 years of experience managing or leading a BDR/SDR team — this is a hard requirement; the team needs a coach and mentor, not just an IC. - 5+ years of total outbound sales experience, with no more than ~10 years total professional experience. - Genuinely strong cold calling skills — you must be able to do it yourself and coach others to do it exceptionally well. - Comfortable in a player-coach role: you're expected to carry a personal contribution (approx. 30% IC) alongside managing the team. - Experience in a high-growth, VC-backed B2B SaaS environment; bonus if you've worked at a YC-backed company or scaled through a funding round.

• Generate qualified meetings that lead to meaningful, revenue-producing pipeline for our sales team • Lead strategic outbound prospecting through research, calls, emails, and LinkedIn to identify, engage, and qualify new prospects and spark interest in an initial meeting • Conduct outbound opportunity development through partnership with BDEs, AEs, and Marketing • Support pipeline growth within existing client accounts by partnering with the team to identify expansion opportunities • Understand prospects’ challenges, along with healthcare industry trends and insights, to craft credible outreach • Collaborate on sales and prospecting best practices and bring creative lead generation ideas to each team meeting • Add, maintain, and track business development efforts, forecasts, and activity in the CRM and sales tech stack • Achieve (and exceed) your monthly and annual Sales Accepted Lead (SAL) and pipeline targets