Role Description The Head of Design is a visionary, execution-oriented leader who owns the entire design function at People Assurance. This is not a maintenance role; it’s a transformation mandate. You will define and drive the design strategy across product, influence brand, and support all external-facing touchpoints, supporting a new standard for how People Assurance looks, feels, and connects with the people who use and encounter our products. The ideal leader is hungry, change-oriented, and energized by building from the ground up. You’ve also done this before. You’ve taken a legacy product or brand and transformed it into something dramatically better, and you’re ready to do it again with the full backing of executive leadership. Key Responsibilities - Design Leadership & Vision - Shape and implement a cohesive design philosophy that elevates workflow efficiency, product functionality, and overall usability across the software portfolio. - Ensure core design principles and usability best practices are applied consistently across all product experiences. - Lead direct research with customers and prospects to understand needs, evaluate industry trends, and translate insights into clear recommendations. - Partner with Product Management to prioritize and drive these improvements into the product. - Serve as a trusted design advisor to executive leadership and cross-functional stakeholders across Product, Engineering, and Marketing. - Support visual examples and executive presentations that articulate design transformation and ‘how’ we get there. - Define clear design standards and implement scalable design systems across all PA products and services. - Present design strategy, direction, and progress to leadership and key stakeholders on a regular cadence. - Establish a scalable design system and governance model that enables Product, Marketing, and other functions to leverage shared visual standards while maintaining clear ownership of their respective domains. - Product Design (UI/UX) - Own end-to-end product design experience, from discovery and wireframes to polished, production-ready UI. - Lead the transition from our legacy interface to a modern, intuitive, and scalable design system – elevating quality and accelerating delivery. - Lead direct research with customers and prospects to understand needs, evaluate industry trends, and translate insights into clear recommendations. - Define and maintain the design system and component library in close partnership with Engineering. - Ensure accessibility standards (WCAG) and inclusive design principles are embedded in all product work. - Brand & External Presence - Partner with Marketing to evolve and maintain shared visual standards that create consistency between product experiences and external brand experiences. - Provide design guidance and consultation to ensure consistency across product and external experiences. - Support brand evolution in partnership with Marketing. - Elevate our product brand to a position that signals trust, modernity, and market leadership. - Partner with Marketing to establish and evolve shared visual standards while maintaining clear ownership boundaries between product design and marketing execution. - Change Management & Modernization - Lead the cultural and operational shift to design-led thinking across the organization. - Define and drive the roadmap for evolving our visual and UX standards from legacy to modern, with clear milestones and measurable outcomes. - Champion design as a competitive advantage, building internal advocacy and organizational fluency around design value. Qualifications - 6-8+ years of design experience in a SaaS environment, with a minimum of 2 years in a senior or lead design role. - Must have people management experience – team will flex from 6-10 designers. - Demonstrated track record of modernizing a product UI — you have led a successful transition from legacy to modern design and can speak to the process and outcomes. - Full-spectrum design capability: you move fluidly between product/UX work and brand/visual identity without a drop in quality. - Experience building or scaling a design team, including hiring, mentoring, and developing talent. - Exceptional visual design skills and an uncompromising eye for detail. Your portfolio showcases this skillset. - Strong executive presence with the ability to communicate and sell a design vision to senior leadership. - Comfortable operating in ambiguity; you drive clarity and don’t wait to be directed. Preferred - Experience in HR tech, workforce management, compliance, or adjacent SaaS verticals. - Proficiency in Figma and experience building design systems at scale. - Background in high-growth or scale-up environments where pace and adaptability are essential. - Familiarity with front-end development workflows and collaborating closely with engineering teams. Benefits - Competitive compensation packages. - Medical, dental, and vision insurance. - Life and disability insurance. - 401(k) with company match. - Generous vacation/sick time (PTO). - Tuition reimbursement. - And more.

Senior UI - UX Designer II Location: Boston, MA / Philadelphia, PA, United States Job Description: Boston, MA / Remote / Hybrid / Philadelphia, PA Information Technology / Full Time Hybrid / Hybrid Senior UI/UX Designer II Employment Type: Full-Time, Experienced Department: Information Technology CGS is seeking a Senior UI/UX Designer to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: -Lead full-scale UX design efforts to include research, blueprinting, and evaluating existing systems. -Manage the planning, design, and implementation of multiple sites and applications across multiple clients simultaneously in a fast-paced environment. -Lead all phases of user research and analysis needed to inform the creation of highly usable web pages, application interfaces, and other dynamic solutions. -Collaborate with federal practice engineers and federal clients to define, design, and implement innovative, beautiful, intuitive solutions for use by our federal customer and their stakeholders. -Create wireframes, storyboards, and site maps to effectively communicate interaction and design ideas for websites and applications. -Create scalable design resources to aid in project collaboration and the expansion of ECS creative services. Qualifications: -Bachelor's Degree. -Must be able to obtain a Public Trust. -Strong UX design experience. -10+ years combined professional design experience (UCD, UI/UX design). -Strong online portfolio that showcases the candidate’s ability to make research-driven decisions in the design of responsive web and mobile applications. -Results-oriented problem solver with high standards for quality, accuracy, attention to detail, and overall excellence. -Expertise in user research methodologies, user centered design principles and frameworks, and user interface design standards. -Advanced understanding of user personas, user flows, affinity mapping, and other research tools. -Strong understanding of the life cycle process of website development (discovery, planning, design, requirements, coding, testing, and user testing and evaluation). -Experience evaluating existing systems and processes to identify UX issues and develop UX recommendations. -Experience designing web and mobile applications that are compliant with 508 and US Web Design System (USWDS) standards. -Experience prioritizing features while accounting for user goals and business requirements. -Experience carrying designs from start to finish, from wireframes to delivery of final high-fidelity UI mockups. -Experience establishing and maintaining rapid customer feedback loops to inform design at critical stages. -Self-starter, motivated, confident and has ability to work independently as well as in a team environment. -Success on projects designed from scratch as well as redesigns for established platforms or products. -Experience mentoring/leading junior designers. -Advanced coding knowledge (HTML, CSS, and JS). -Advanced proficiency in Adobe xD, InDesign, Illustrator, and Photoshop. Ideally, you will also have: -Excellent interpersonal and client focused skills— interacts well with all levels of staff and partners with a positive and enthusiastic attitude. -Experience using Agile methodology to manage projects. -Experience creating and modifying data visualizations. -Proficient in Microsoft Office Suite. Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. -Health, Dental, and Vision -Life Insurance -401k -Flexible Spending Account (Health, Dependent Care, and Commuter) -Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! #CJ $164,736 - $237,952 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Lead comprehensive UX design efforts, manage multiple projects, conduct user research to enhance usability, and collaborate with engineers to implement innovative solutions for federal clients and their stakeholders.

• Design user-centered solutions for complex Healthcare applications • Lead UX design activities from discovery through delivery • Conduct user research, usability testing, and competitor analysis • Create personas, journey maps, user flows, information architecture, wireframes, and prototypes • Design and maintain scalable design systems and UX standards • Translate complex business and user requirements into intuitive experiences • Facilitate workshops and collaborate with cross-functional stakeholders • Present design concepts, recommendations, and research findings • Support solutioning, estimation, and continuous UX improvement initiatives • Ensure consistency, accessibility, and usability best practices across products