Role Description The Faculty Relationship Management Team is responsible for the overall faculty teaching experience. We’re the central point of contact and the “glue” that connects faculty-facing teams, instructional staff, and school leadership. We advocate on behalf of faculty, school leadership, and internal stakeholders to drive both immediate solutions and a long-term holistic faculty experience. In this role you will be responsible for optimizing the educator experience across all educators across the Degree Business Line while maintaining a personal portfolio of programs by: - Defining the 2U Educator Experience. - Creating new best practices. - Communicating platform and Learning updates. - Providing guidance on Learning and Content requests. - Proactively managing risks across all business lines. - Managing and creating extensive processes and documentation between systems and partners related to faculty provisioning. - Leveraging AI and creating automations where possible. - Handling escalations with a solution-oriented approach. A successful candidate will value and enjoy the challenge of building relationships with multiple stakeholders in a complex organization, and thinking critically about finding opportunities to support faculty at scale. Responsibilities Include, But Are Not Limited To: - Portfolio Relationship Management: - Manage a portfolio of complex university programs, cultivating a seamless faculty experience. - Employ tailored outreach strategies to facilitate meaningful interactions with faculty and school leadership. - Collaborate with university leadership and cross-functional teams to escalate as needed. - Proactively communicate with high-level stakeholders. - Track and manage progress and key milestones to ensure faculty readiness prior to each term start. - Manage ongoing content change requests and inquiries. - Internal Stakeholder & Vendor Management: - Actively participate in cross-functional meetings to represent the faculty experience. - Ensure partners and internal stakeholders are aligned. - Drive solutions to identified risks. - Create program-specific and global action plans. - Communicate with 3rd party vendors as needed. - Problem Solving: - Demonstrate advanced understanding of 2U’s platforms, tools, and processes. - Track resolution of technical and content-related issues. - Leverage systems, tools, and methods to optimize day-to-day activities. - Team Leadership and Process Improvement: - Provide team leadership by empathizing with team members. - Identify and implement process improvement recommendations. - Help establish, codify, and document expectations between internal 2U teams. - Innovative Business Solutions: - Leverage a clear understanding of 2U’s business needs. - Lead generation of team best practices. - Collaborate with internal and external stakeholders. - Create automations or leverage the use of AI technologies. - New Projects and Initiatives: - Serve as a champion of changing business goals and responsibilities. - Support colleagues and provide recommendations for improvements. - Support cross-functional business projects as needed. Qualifications - Bachelor degree required; relevant Masters degree or PhD preferred. - 8-10 years of experience in account management, higher education or education technology. - Tech-savvy and comfortable with new technologies, particularly Zoom, Salesforce, and industry standard learning management systems. - Strong organizational and communication skills (written and oral). - Problem solver capable of identifying root causes and recommending solutions. - Self-starter who can take ownership of initiatives. - Exceptional customer service orientation. - Agility and willingness to adapt to change. Benefits - Comprehensive benefits (unique per country) and excellent work/life balance. - Medical, dental, and vision coverage. - Life insurance, disability, and 401(k) employer match. - Free snacks and drinks in-office. - Generous paid holidays and leave policies, including unlimited PTO. - Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break.

Role Description Join Volunteers of America National Services as the Medical Records Manager. This is more than a job! It’s a paid opportunity to serve others, live our mission, and make a meaningful impact in a healthcare setting. As a compassionate organization, we’re dedicated to serving others and fostering an environment where both our residents and team members thrive. If you’re ready to grow your career while making a difference, we’d love to connect with you. Location: Remote Pay Range: $92k - $98k annually, based on previous work experience. Schedule: Monday - Friday 8am - 5pm *This is a fully remote position. Occasional weekends and travel may be required. Qualifications - Bachelor’s degree in Health Information Management, Health Administration, or related field required. - Registered Health Information Technician (RHIT) preferred but not required. - Minimum of five (5) years’ experience in medical records, health information management, or related healthcare operational role. - Minimum of two (2) years’ experience supervising or leading staff required, with a strong preference for remote supervision experience. - Experience working within an electronic health record (EHR) system required. - Experience in PACE, long-term care, or other regulated healthcare environments preferred. Requirements - Must have a valid driver’s license, proof of insurance and have means of transportation. Benefits - Medical, Dental & Vision Insurance - 403(b) with discretionary contribution - Paid Time Off + Personal Days - Life Insurance & Short-Term Disability - Employee Assistance Program - Wellness incentives (earn up to $350) - Get paid early (access up to 50% of earnings) - Referral bonuses & scholarship opportunities Company Description Volunteers of America National Services (VOANS) is a mission-driven organization dedicated to delivering high-quality healthcare, housing, and supportive services to those in need across the country. We serve seniors, veterans, individuals with disabilities, and families through innovative programs that promote dignity, independence, and well-being. With a strong commitment to compassion, integrity, and service, VOANS operates across multiple healthcare and housing settings nationwide. Our teams are united by a shared purpose, to strengthen communities and make a meaningful difference in the lives of those we serve every day. At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.

Role Description The VDC Manager is responsible for creating, implementing, and overseeing the processes and standards of the Virtual Design and Constructions teams, as well as spearheading large VDC and Design projects. - Oversee and track the VDC team's activities including process, staffing, job assignments, and training. - Oversee model and drawing progress for multiple projects. - Review BIM execution plans, design drawings, specifications, contracts & contract documents to ensure compliance with contract terms. - Review models and drawings for quality assurance & quality control in accordance with VDC Standards and project-specific requirements. - Be the overall point of contact for the VDC team’s questions regarding technical, scope specific, or process questions. - Offer insight into project requirements for estimating and operational purposes including forecasting and tracking manpower. - Develop training materials, processes, and standards to meet IES and VDC team needs. - Meet with clients (existing and potential), contractors and other project staff. - Conduct performance reviews, including setting and tracking goals. - Interview applicants, train new hires, and mentor team. - Other responsibilities as assigned. Qualifications - Must be self-motivated, positive in approach, professional, and help create, develop, and implement project process improvement(s). - Must promote the Company culture and mission to all employees, vendors, clients, and business partners. - Must possess proven problem-solving skills, critical thinking skills, and the ability to effectively read, write, and give oral presentation(s). - Must be able to work with different teams, stakeholders, and personalities in a fast-paced construction environment. - Must be able to work in confined spaces. - Must be able to comfortably use/climb ladders. - Must be able to learn company and customer project management systems. - Can secure and maintain a company sponsored American Express Card. - Regular attendance is mandatory. Requirements - Associate degree in drafting, construction management, computing, engineering technologies or a similar degree, is required, bachelor’s degree preferred. - Minimum of 5 years of experience with Revit, or other VDC software required. - Minimum of 5 years of experience using Navisworks for visualization, coordination, and clash detection required. - Minimum of 5 years of experience with Bluebeam Revu, or other PDF management software, required. - Must have the mental capacity to understand and apply job-related concepts, technologies, instructions, procedures, computer and software operations, input data and create models and drawings with a very high degree of accuracy on a consistent basis with high throughput. - Must have demonstrated, verifiable, ability to define a project, create a project scope of work, develop, detailed associated tasks, and manage these to final completion and customer turnover. - Prior experience with electrical, controls systems or low voltage design is a plus. - Must meet company minimum driving standards. - Knowledge of construction, engineering, procurement, industry standards, and other project-related activities, their interfaces and interdependencies. - Ability to read and understand construction drawings and specifications. - Expert experience with Microsoft Office Suite. - Must have experience in a customer-facing position. - Time management skills, including the ability to prioritize tasks and execute daily plans. - Excellent written and oral communication. - Excellent interpersonal skills. Benefits - Safety is Priority One – and our record shows it. - Competitive Pay. - Company 401K plan with Employer Contribution Match. - Company Paid Time Off. - Company Paid Life Insurance. - Choice of Medical Coverage including Prescription and Short Term Disability Plans. - Choice of Dental and Vision Coverage. - Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage. - Auto and Home Insurance Discount Programs.

• Oversees the staffing and recruitment, hiring, training and development of all team members. • Drives initiatives from corporate departments to community team members and executes accordingly. • Visits assigned properties as required to perform property inspections including review of curb appeal, safety standards, office and maintenance operations, capital improvements, risk management issues, common areas, and consistency to brand. • Guides and assists with planning of the move-in, move-out, and turn processes to ensure a successful move-in. • May be called into a property in emergency situations when additional leadership is needed on site or to cover short term vacancies. • Ensures that all emergencies that happen at property are escalated to the relevant departments within policy guidelines. • Delivers coaching conversations around opportunities all operational functions of the property by providing direct and timely feedback with a focus on team and individual development. • Focuses on employee engagement and ensuring that associates have the resources needed to be successful. • Recognizes strengths and skillsets of team members to make appropriate staffing decisions. Trains and holds team members accountable for meeting property goals and following of Scion policies and service expectations. • Works with the Talent Management/Training teams to build career paths and training programs for team members.