• Responsible for the technical design of deployment, setup, and automation logic • Develop the internal platform for customer onboarding and lifecycle management • Design and own the architecture of Power BI workspace and deployment structures • Automate deployment and release processes using Power Automate and the Power BI REST API • Implement logging, status-tracking, and monitoring mechanisms based on SQL • Analyze dependencies between reports, datasets, and dataflows to enable idempotent deployments • Work closely with Product, Customer Success, and Implementation teams to translate requirements into technical architectures

• Development and ownership of the architecture for Power BI workspace and deployment structures. • Design and automation of deployment and release processes using Power Automate and the Power BI REST API. • Modeling structured data models and developing relational schemas. • Implementing SQL-based logging and monitoring mechanisms as well as structured error analysis. • Responsible for securely orchestrating multi-workspace architectures and managing associated risks.

Role Description The Quality Engineering (QE) organization is the revenue protection infrastructure for Copado, directly enabling "Predictable, Reliable Releases" as a core company objective. The core mission is to transform the release process by: - Building an Autonomous Safety Net: Architect and implement robust, AI-driven automated test suites that serve as a proactive safety net against software regression, directly protecting the company's $137M+ Core ARR. - Driving Quality-First CI/CD: Embed quality and compliance via automated gates into CI/CD pipelines to make release days obsolete, accelerate development, and prevent costly L3 escalations. - Enhancing Strategic Value: Act as the driving force for quality in an assigned product area, ensuring every deployment builds customer trust, neutralizes competitive threats, and accelerates the shift toward an autonomous AgentOps platform. The Test Automation Engineer will be the driving force for quality in their assigned area, ensuring that every deployment enhances customer trust and business value. - Test Automation Development: Contribute to the development and maintenance of end-to-end UI and API test automation for the assigned product area using Copado Robotic Testing (CRT). Help enhance automated test coverage, ensuring that tests are reliable, maintainable, and scalable. - Functional & Exploratory Testing: Execute functional and exploratory testing on new features to identify defects early. Learn to recognize common failure patterns and report issues clearly and accurately. - Proactive Quality & Defect Prevention: Support the identification of automation opportunities and participate in exploratory testing of new features. Assist in detecting and preventing defects early in the development cycle, helping to reduce customer-facing issues. - AI & Robotics Adoption Support: Learn and assist in using Copado AI agents and Robotic Explorer for test generation and automation. Provide feedback on improving test reliability and maintainability, contributing to improved productivity with AI-assisted testing. - Quality Gate Execution: Contribute to the design, implementation, and continuous improvement of automated quality gates in CI/CD pipelines, covering functional, regression, and performance testing. Help ensure release readiness by balancing risk and speed to minimize production issues. - Team Collaboration & Knowledge Sharing: Collaborate with team members to learn and apply QA best practices, including Robot Framework and CI/CD integration. Participate in code reviews and knowledge-sharing sessions to develop and grow your skills. - Cross-Team Collaboration & Improvement: Work closely with engineering, product, and DevOps teams to ensure quality is embedded throughout the development lifecycle. Help identify quality and performance gaps and contribute to continuous improvement efforts. Qualifications - Strong experience (1-3 years) with Robot Framework and standard automation tools like Selenium, Playwright, and Appium. - Hands-on knowledge of Copado Robotic Testing (CRT) and Copado Explorer (highly desired). - Hands-on knowledge for using AI agents and specific knowledge of AI prompting techniques. - Expertise with CI/CD pipelines and tools like Git, Jenkins, AWS, and GitLab. - Technical knowledge of Python, XML, APIs, CLI, SQL, Postman, and log analysis. - Prior Salesforce experience (good to have) to understand the unique challenges of testing Metadata and complex enterprise environments. Requirements - Possesses a strong quality mindset with a proactive approach to testing. - An effective collaborative builder with excellent communication skills to interact seamlessly with technical (Dev, DevOps) and management stakeholders. - Demonstrates a commitment to continuous improvement in processes and personal skill mastery. - Demonstrates proven relationship-building and problem-solving skills. - Experienced in working with remote teams and maintaining high engagement and productivity across time zones. Benefits - Opportunity to work in a dynamic and innovative environment. - Access to advanced testing technologies and methodologies. - Collaboration with cross-functional teams to enhance professional growth.

• Design, develop, and maintain automation workflows using the Rewst platform. • Build automation scripts using Python, PowerShell, and Jinja templating. • Develop and maintain reusable automation modules and scripts. • Work with JSON data manipulation and structured data processing. • Create automation to integrate across multiple systems using REST APIs. • Integrate automation workflows with platforms such as: Microsoft 365, Azure, Microsoft Graph, MSP tools (ConnectWise, Autotask, etc.) • Work with OpenAPI and Swagger documentation to build integrations. • Develop API-based automation solutions that support IT operations. • Automate workflows commonly used by MSPs including - User provisioning and deprovisioning, Ticket management automation, Device management, Monitoring and alert remediation, Reporting and operational processes. • Integrate automation with PSA, RMM, and security platforms. • Use Git for version control and collaboration. • Follow structured development cycles, testing processes, and release management. • Maintain documentation for scripts, workflows, and integrations. • Work closely with the lead automation engineer, learning and assisting with automation projects. • Participate in design discussions and architecture reviews. • Collaborate with infrastructure engineers and service desk teams to identify automation opportunities. • Identify repetitive manual tasks that can be automated. • Improve existing workflows for efficiency, reliability, and scalability. • Stay up to date with automation tools, APIs, and MSP technology platforms.