• Conduct field inspections to assess crop damage and verify loss conditions in accordance with RMA and MPCI program standards • Collect and document relevant data including planting records, production history, and physical evidence of loss • Complete and submit accurate claim documentation within required timeframes, ensuring compliance with federal and carrier guidelines • Communicate professionally with policyholders and agents to explain findings, gather information, and resolve discrepancies • Utilize approved adjusting tools and software to calculate indemnities and finalize claims • Maintain current knowledge of crop types, farming practices, and regional agricultural conditions relevant to assigned territories • Participate in ongoing training and continuing education to maintain adjuster proficiency and licensing requirements • Collaborate with claims leadership and QA personnel during periodic evaluations and reviews, including participation in TPER and TPEP processes • Adhere to company policies and ethical standards while representing AgCentric in the field • Other loss adjusting duties and projects as assigned

• The Adjuster III investigates, evaluates, and adjusts assigned claims, which typically consist of medium to complex non-litigated and litigated general liability, third-party automobile bodily injury and property damage claims. • Must be qualified legally and technically to handle all claims competently and able to handle more complex, litigated claims. • Investigate, analyze, and determine the extent of the client’s liability concerning personal, casualty, or property loss or damages. • Correspond with or interview employees of the client, medical specialists, agents, witnesses, or claimants to compile information. • Obtain all necessary reports and documents to analyze and evaluate the loss or damages and attempt to effect settlements with claimants when appropriate. • Assess and estimate vehicle damage or property damage. • Compile information through interviews. Examine evidence to determine if it will support claims. • Gather physical evidence and inspect properties to determine damages.

• Deliver exceptional customer service to individuals whose vehicles require repair • Conduct virtual inspections of vehicle damage, prepare repair estimates, complete total loss valuations, negotiate settlements • Operate independently, manage workload, explain coverage, estimates, claim processes, settlements, and rental procedures to both agents and customers

• Investigate and evaluate flood claims on behalf of our clients • Manage all assigned claims with minimal oversight • Make claim decisions within delegated authority • Interpret policy coverages and apply appropriate claims practices • Establish and communicate reserves in alignment with carrier expectations • Maintain up-to-date knowledge of insurance policies, guidelines, and industry practices • Understand local construction methods, pricing, and repair standards • Provide exceptional customer service to all insureds, clients, and stakeholders