Role Description We are looking for a skilled Network Engineer with strong hands-on experience in Cisco networking technologies. The candidate should be proficient in routing, switching (Core, Distribution, Access), and Cisco wireless solutions, and capable of supporting enterprise network environments. The role also requires client handling experience and coordination with on-site field teams for issue resolution. Key Responsibilities - Design, implement, and support Cisco-based network infrastructure including routers and switches (Core, Distribution, Access layers) - Manage and troubleshoot Cisco Wireless environments (WLC, Access Points) - Perform network monitoring, troubleshooting, and incident resolution - Provide L2/L3 support for network-related issues - Act as a primary point of contact for the client - Coordinate with Field Services / Hands & Feet teams for on-site support (hardware, cabling, replacements) - Participate in KT sessions, documentation, and transition activities - Ensure SLA adherence and follow incident/change management processes - Maintain network documentation, topology diagrams, and reports Qualifications - Hands-on experience in Cisco Routers (ISR/ASR) and Switches (Catalyst/Nexus) - Knowledge of networking protocols: BGP, OSPF, EIGRP - Strong understanding of VLANs, STP, HSRP/VRRP, ACLs, NAT - Experience with Cisco Wireless (WLC, Access Points) - Experience with Cisco Video Conferencing - Strong troubleshooting skills - Client handling and stakeholder communication experience - Experience working with global teams - Coordination with field support teams Preferred Skills - Basic knowledge of network security (Firewall, VPN, NAC) - Experience with monitoring tools (SolarWinds, PRTG) - Understanding of ITIL processes - Exposure to SD-WAN, MPLS or WAN technologies Company Description At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

• Deliver technical work as a mid-to-senior team member • Take ownership of your area within larger projects while operating within BlueAlly’s quality standards • Lead specific workstreams in data center and cloud networking engagements based on your area of expertise • Produce clear, accurate technical documentation and present findings or recommendations to client stakeholders • Recognize when project-impacting issues need to go up the chain and act on it

• Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations • Performing disaster recovery operations and data backups when required • Protecting data, software, and hardware by coordinating, planning and implementing network security measures • Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems • Monitoring network performance to determine if adjustments need to be made • Conferring with network users about solving existing system problems • Operating master consoles to monitor the performance of networks and computer systems • Coordinating computer network access and use • Provide specific detailed information for hardware and software selection • Ability to travel to client sites as needed, both locally and air travel in cases where necessary • Availability to work all shifts as needed.

Role Description The Technical Delivery Lead is accountable for the end‑to‑end delivery of complex network work packages, leading outcomes through service management of external partners and strategic suppliers and influencing matrixed internal teams to ensure delivery is controlled, assured, and aligned to agreed milestones, standards, and service commitments. - Own end‑to‑end technical delivery of complex network work packages, from mobilisation through to acceptance and handover. - Service‑manage external delivery partners (onshore and offshore), setting, monitoring and enforcing SLAs, KPIs and OLAs to ensure predictable, high‑quality outcomes. - Act as the primary technical delivery authority and escalation point for assigned programmes, resolving delivery risks, dependencies, and cross‑functional conflicts. - Matrix‑manage internal resources across planning, build, operations, and commercial teams to align priorities and remove delivery blockers. - Govern delivery through structured reporting, RAID management, milestone tracking, and service reviews with internal stakeholders and partners. - Assure delivered solutions meet technical standards, architectural intent, safety, and quality requirements. - Drive continuous improvement in delivery performance, partner effectiveness, and service management disciplines. - Represent technical delivery in programme, portfolio and governance forums, providing clear status, risk, and decision recommendations. Qualifications - Experience in telecommunications network delivery/engineering roles with strong Transmission/Optical/IP/Fibre exposure. - Proven experience managing externally delivered work packages using formal service management and governance frameworks. - Strong understanding of end to end network delivery lifecycle, including design assurance, build, test, acceptance and handover. - Deep expertise in fibre, transmission, access network & associated network infrastructure. - Demonstrated ability to lead delivery without line management, influencing senior stakeholders, partners, and matrix teams. - Experience owning delivery performance, risk, and issue resolution across multiple concurrent workstreams. - Comfortable operating at pace in a commercially constrained, outcome‑driven environment. - Excellent stakeholder, communication, and escalation‑management skills. Requirements - Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. - If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role. Benefits - Great pay and bonuses. - Up to 28 days off plus bank holidays. - Paid time for charity work. - Personalised benefits for you and your family, like discounts, vouchers, and a pension plan. - Career development through amazing learning tools and top-notch parental leave policies. Company Description We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. - We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. - We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. - We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. - Join our Technology team and push the boundaries of tech to make a better world today and create the ground-breaking products and services of tomorrow.