Role Description We are seeking a Specialist to lead the strategy and optimization of acquiring and sub-acquiring products, such as Bill payments, mobile top-ups, Tap to Pay and Payment Link. This professional will play a strategic role managing performance, efficiency and market opportunities, contributing to the company’s sustainable growth. - Management operation and strategy of Acquiring and Sub-Acquiring products, ensuring efficiency, performance, and growth. - Build and maintain strategic relationships with partners within the financial ecosystem, including banks, regulators and technology providers. - Collaborate with multidisciplinary teams, such as technology, compliance, marketing and business, to ensure that solutions align with the company's strategic objectives. - Ensure that developed solutions comply with regulations and guidelines from the Central Bank of Brazil and other regulatory bodies, such as card network brands. - Analyze data and performance indicators to identify opportunities and continuous improvements, optimizing customer experience. - Create business and market analysis cases to support the financial viability and impact of proposed innovations. - Stay on top of market trends and latest innovations related to Payments products. Qualifications - Minimum of 5 years of experience in financial product management. - Experience in fintechs, acquirers or sub-acquirers. - Proven experience in card payment products. - In-depth knowledge of the payments market, including regulations, market trends, and consumer behavior. - Experience building business cases to justify innovations in financial products, focusing on efficiency and differentiation in the market. - Strong analytical, problem-solving and communication skills. - Ability to manage multiple priorities and work in a fast-paced and growing environment. - Experience with large databases and analytics. - Knowledge of P&L creation and financial analysis. - Advanced Excel skills. - Moderate SQL skills. - Intermediate proficiency in English or Spanish. Benefits - Competitive and market-aligned salary. - Remote work — wherever you are, you’re part of the team! - Home office allowance through a monthly deposit in the RecargaPay app. - Health and dental plans with no co-pay. - Life insurance. - Flexible meal allowance (via Flash). - TotalPass membership to take care of your health. Diversity & Inclusion at RecargaPay At RecargaPay, you’ll have the freedom to be who you are because we believe that diverse perspectives and experiences make us more creative and stronger. Here, everyone is welcome to express themselves authentically. We value the richness of each journey and the multiple ways of seeing the world, without distinctions of gender, race, sexual orientation, age, religion, or any other characteristic that makes us unique. About the Use of Your Data By sharing your resume with us, you authorize the use of your data for analysis during the selection process and possibly for other opportunities within the RecargaPay group. You can request the update or deletion of your information at any time, in accordance with LGPD (General Data Protection Law).

• Design and deliver paid media campaigns that expand reach, engage new audiences and increase awareness of HALO’s global impact. • Manage and optimise Google Ad Grant and paid search activity to maximise performance and ROI. • Implement advanced targeting, retargeting and audience segmentation strategies. • Monitor and optimise campaign performance through continuous testing, analysis and budget management. • Lead the delivery of the email marketing programme, advising on content to ensure it is engaging, relevant and high impact. • Manage the overarching email calendar to ensure consistent, coordinated and audience-led communications. • Plan data selections, build campaign lists, and manage integrations, ensuring compliance with data protection best practice. • Monitor email performance and drive continuous improvement across key metrics. • Take a hands-on approach to optimisation, including A/B testing and performance analysis across all digital channels. • Provide strategic insight and digital marketing expertise to communications and fundraising teams. • Partner with fundraising teams to maximise income generation and engagement through digital activity. • Identify and implement improvements in tracking, data collection and behavioural analysis. • Maintain reporting frameworks to deliver clear, actionable insights on performance. • Stay up to date with digital marketing and fundraising trends, proactively identifying opportunities to test and innovate.

Digital Marketing Analyst Location: Remote, Continental U.S., VA Job Description: As an entry-level Digital Marketing Analyst, you will assist in the planning, execution, and optimization of client accounts by working closely with our Customer Success and Client Services Teams. The ideal candidate will have a passion for all things marketing and technology, be well-versed in concepts surrounding digital marketing, be tech-savvy and intuitive offering great ideas to reinforce our marketing campaigns, and you understand how 'digital presence' can become a strong asset to securing growing revenue. This is an entry-level, full-time, remote, salaried position. Candidate must reside in the Continental U.S., eastern and central time zones preferred. Responsibilities: - Manage social media Pay-Per-Click (PPC) campaigns - Improve quality of SEM campaigns with improvement on reporting of defined overall company objectives - Monitor digital trends, emerging technologies, and risks - Regularly provide feedback and insights gained in support of business objectives - Develop web measurement strategies and reporting of key business metrics - Monitor campaign and website performance via analytic tools and provide feedback and actionable insights to business stakeholders - Create and maintain metrics and reports on marketing campaigns - Monitor campaign results, analyze key metrics and optimization results Qualifications: - Bachelor's in Marketing, Business, Economics, Finance or related field, required - Experience in digital marketing or the automotive vertical desired - 1+ years experience with Google AdWords, a plus - Proficiency in Microsoft Office, required - Strong quantitative skills required to analyze and optimize campaign performance - Ability to work cross-functionally with client services teams to ensure coordinated messaging and maximized performance - Must be results driven, have obsessive attention to detail and be a team player - Passion for display and digital marketing. - Ability to think creatively and identify and resolve problems - Attention to detail and the ability to effectively multi-task in a deadline-driven atmosphere - Ability to clearly and effectively articulate successes and failures of digital campaigns to clients & account executives - High levels of integrity, autonomy, and self-motivation - Excellent analytical and organizational skill sets - Highly organized and detailed oriented - Ability to be flexible in a fast-paced and ever-changing environment COMPENSATION This entry-level position offers competitive compensation starting at $48,000 annually. Participation in company benefit offerings includes medical, dental, vision, 401(k), paid vacation, wellness and more. This is a full-time, remote, salaried position headquartered in Herndon, VA. ABOUT TEAM VELOCITY Team Velocity is a full-service marketing agency serving the automotive industry, providing fully integrated marketing solutions to OEMs and dealerships nationwide. We are revolutionizing the automotive industry with cutting-edge technology to help dealers sell and service more cars. Made by dealers for dealers, Team Velocitys proprietary technology platform Apollo analyzes consumer behavior to predict who will buy, what they will buy, and when they are ready to service. Apollo automates the entire communication process by delivering hyper-personalized campaigns across every touchpoint, maximizing ROI, and lifetime revenue. Our vision is to serve our clients with a single technology platform that empowers them to execute intelligent marketing across every online and offline channel. We aim to deliver a frictionless consumer experience, from the initial engagement to a final transaction. Our team members are hard-working and driven to achieve success for our clients and our unique culture promotes creativity, camaraderie, and success.

Role Description The Operations Enablement & Solutions Lead is a recognized authority within JLL’s WPM Transformation function — regarded as the go-to expert for technology-enabled operational standards, compliance governance, and solutions delivery across new and existing client accounts. This individual brings in-depth mastery of their discipline alongside broad knowledge of adjacent FM operations, technology, and business functions. This leader proactively anticipates internal and external business challenges, regulatory issues, and technology risks — and translates that foresight into actionable process, product, and service improvements before problems reach the accounts. The role carries significant responsibility for contributing to unit strategy and independently leading high-stakes, complex initiatives — from migration planning and pilot deployments to change management and training — while maintaining rigorous governance and compliance standards. The successful candidate will bring deep Corrigo and IWMS/CMMS expertise, proven cross-functional leadership, and the credibility to influence peers, account leadership, and technology partners at all levels. Key Responsibilities - Technology Migration Planning & Support: - Lead end-to-end planning and execution support for technology platform migrations, including scope definition, risk analysis, and transition sequencing. - Coordinate cross-functional workstreams across account teams, central technology, and vendor partners to ensure continuity of operations during migration events. - Develop and maintain migration runbooks, rollback plans, and post-migration validation protocols. - Data & Process Compliance, Governance, and Risk: - Serve as the primary governance advisor for data integrity, process compliance, and technology standards across the WPM Transformation portfolio. - Lead risk assessments for proposed system changes, new configurations, and technology integrations; document findings and drive mitigation strategies. - Own and manage governance ticket queues; triage, investigate, and resolve complex compliance issues in collaboration with account operations and IT. - Design and deliver solution development support for both existing and transitioning client accounts, ensuring alignment with JLL standards and client contractual requirements. - Identify and drive technology process enhancements and integration opportunities that reduce risk and improve operational consistency. - Escalation Support – Client Accounts & Technology: - Function as a Tier 3 escalation point for complex operational or technical issues originating from client accounts or technology support channels. - Investigate root causes of escalated issues, develop resolution strategies, and communicate outcomes to account leadership and stakeholders. - Maintain a continuous feedback loop between escalation trends and governance/standards improvements. - Technology Operational Standards & Best Practices: - Develop, document, and maintain comprehensive technology operational standards, SOPs, and best practice libraries for use across JLL's WPM accounts. - Champion consistent adoption of standards through training, governance reviews, and collaborative engagement with account operations leads. - Regularly review and refresh standards to reflect platform updates, regulatory changes, and lessons learned from operations. - Technology Testing Leadership & Support: - Lead user acceptance testing (UAT) activities for platform enhancements, new configurations, and integrations — developing test plans, coordinating testers, and documenting results. - Partner with JLL Technologies and vendor development teams to communicate defects, validate fixes, and approve releases for production deployment. - Maintain testing documentation and traceability matrices to support governance and audit readiness. - Operational Support & Leadership for Technology Deployment Pilots: - Lead operational readiness and deployment activities for technology pilot programs on client accounts, including scope management, stakeholder coordination, and performance tracking. - Capture pilot learnings and translate them into scalable playbooks and deployment frameworks for broader rollout. - Serve as the operational liaison between pilot account teams and the central WPM Transformation function throughout the pilot lifecycle. - Change Management Planning & Support: - Design and implement structured change management plans for new and enhanced technology deployments across client accounts, including impact assessments, communication strategies, and resistance mitigation. - Facilitate stakeholder workshops, readiness assessments, and adoption tracking to ensure successful technology transitions. - Partner with account leadership and training resources to deliver role-based change enablement programs. - Technology Product Demonstration & Training: - Plan and deliver technology product demonstrations for client stakeholders, prospective accounts, and internal audiences — tailoring messaging to technical and non-technical audiences alike. - Develop and support training programs, materials, and facilitation guides that enable account teams to effectively use and sustain technology solutions. - Maintain a library of demonstration scenarios, use cases, and training assets aligned to current platform capabilities. - Requirements Documentation for Technology Enhancements: - Elicit, analyze, and document detailed business and functional requirements for proposed technology enhancements, working with account operations leads, SMEs, and technology stakeholders. - Translate operational needs into clear statements of requirement (SORs) and contribute to statements of work (SOWs) in collaboration with JLL Technologies. - Own the requirements traceability process to ensure delivered enhancements meet documented business objectives. - Global Peer & Stakeholder Collaboration: - Actively engage with global WPM Transformation peers and regional operations leads to share knowledge, align on standards, and co-develop solutions that reflect best practices across JLL’s international portfolio. - Represent the Operations Enablement function in cross-regional forums, working groups, and technology governance bodies to ensure WPM operational priorities are reflected in global platform and process decisions. - Build and sustain collaborative relationships with JLL Technologies, vendor partners, client stakeholders, and account operations teams globally to facilitate knowledge transfer, resolve cross-functional challenges, and advance shared transformation objectives. - AI-Based Solutions Development & Deployment: - Partner with JLL Technologies and WPM Transformation leadership to evaluate, scope, and support the development of AI-based solutions that enhance operational efficiency, predictive maintenance, work order optimization, and data-driven decision-making across client accounts. - Lead operational readiness and deployment support for AI-enabled tools and integrations, including requirements definition, pilot coordination, UAT participation, and change management for impacted account teams. - Maintain awareness of emerging AI capabilities relevant to FM operations (e.g., natural language work order processing, anomaly detection, intelligent scheduling) and contribute operational expertise to inform solution design and governance guardrails. Qualifications - Minimum 10 years of progressive experience in facilities management, IFM operations, CMMS/IWMS technology administration, or a closely related operational technology discipline. - Demonstrated track record as a recognized technical authority in Corrigo or comparable work order management and facilities technology platforms, with broad working knowledge of adjacent FM disciplines including operations management, procurement, and maintenance planning. - Prior experience in a technology governance, compliance, or solutions role within a multi-account or enterprise IFM environment. - Proven history of leading technology deployments, migrations, or pilot programs with measurable operational outcomes, including ownership of project strategy and execution across initiatives with notable risk and complexity. - Experience operating in a matrix or shared services environment with influence across functions without direct authority. Education - Bachelor's degree in Business Administration, Information Technology, Facilities Management, Operations Management, or a related field preferred. - Equivalent combination of education and directly applicable professional experience will be considered. Technical Competencies - Expert-level knowledge of Corrigo work order management platform; broad familiarity with complementary FM technology platforms (e.g., EAM, BMS, IoT integrations). - Proficiency in technology requirements documentation, UAT management, and release coordination. - Strong understanding of data governance frameworks, process compliance standards, and risk assessment methodologies in an FM/IFM context. - Experience with change management frameworks (e.g., Prosci/ADKAR, Kotter) and structured deployment methodologies. - Ability to produce high-quality written deliverables: SOPs, requirements documents, governance policies, test plans, and training materials. Preferred Qualifications - Experience supporting WPM or IFM transformation programs at scale within JLL or a comparable global services organization. - Familiarity with JLL's WPM service delivery model, account structure, and governance framework. - Background in MRO management, sourcing & procurement, or maintenance planning/scheduling — providing grounded understanding of technician and account operations workflows. - Project Management Professional (PMP) certification or equivalent training. - Lean, Six Sigma Green Belt or equivalent continuous improvement credential. - Exposure to or working knowledge of AI/ML technologies in an FM or operations context, including familiarity with use cases such as predictive maintenance, intelligent work order management, or NLP-driven service request processing. - Prior experience collaborating with global peers or operating in a regional/global role within a complex multi-country organization. Location Remote – Makati, Philippines