Role Description Wring has grown from 0 to 1M revenue in a span of 8 months and is expanding rapidly. We help companies save on cloud cost - for free. The offer is easy to say yes to; our job is to make sure the value lands fast. You own everything that happens after a customer says "yes, onboard us." You're the person who turns a new customer into a promoter: savings realized, and happy enough to send us their network. - Own the customer post-handoff: onboarding, credits applications, and the first realized savings. You're their main point of contact. - Drive time-to-savings: measured by the savings we deliver to our clients. Post close you own the whole process of handling stakeholders and communicating savings opportunities with the client. - Manage the stakeholders per account: Coordinate between the customer, AWS, and our distribution partners. Track timelines, and escalate when something stalls. - Turn satisfied customers into advocates: Referrals and recognizable logos compound; you're the one who earns them by delivering well, then asking. - Build the playbook: what's working, what customers keep asking for, and what the platform is missing. You help Wring grow. Qualifications - Strong written and verbal communication: you can hold a technical conversation with a CTO and a commercial one with a founder, often in the same call. - You have technical experience and pick up technical concepts quickly. - An ownership mindset; you treat a customer’s value as your problem to solve. - Highly organized; you can run many accounts and timelines in parallel without dropping things. - Comfortable in an early-stage environment with little process; you build the playbook as you go. Requirements - Nice to have: Comfortable with AWS billing and cloud-cost mechanics. - Additional European languages. Benefits - Trajectory: one of the first hires at a company that went from €0 to €1M in 8 months. - Ownership: you have impact in creating the playbook, the metrics, the systems. - Company off/on-sites: regular travels to European hotspots. - OTE €50K - 80K - base plus variable based on performance and experience. - Remote within Europe - willing to travel, and possible relocation in the future. - We’re a remote company but value in-person work. You’re available to travel to collaborate with the team every 1-2 months. We're open to establishing offices in major cities as we grow.

• Serve as a Strategic Partner to UK Enterprise and Mid-Market Clients • Drive expansion into new markets and industries • Proactively identify and execute upsell and cross-sell opportunities • Build and maintain deep relationships with key stakeholders

• Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives • Know the GitLab platform, our more common best practices, and use cases in order to guide the customer • Understand the customer journey and be able to guide them on future adoption • Act as the GitLab liaison for GitLab questions, issues, or escalations. Work with GitLab Support, Product Management (i.e., roadmaps), or other teams as needed • Own a book of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction • Remain knowledgeable and up-to-date on GitLab releases • Provide immediate onboarding activities • Work with assigned customers to build Customer Success Plans, establishing critical goals, or other key performance indicators and aid the customer in achieving their goals • Program manage account escalations Provide insights with respect to the availability and applicability of new features in GitLab as relevant • Support GitLab Services in identifying and recommending training opportunities

• Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives • Know the GitLab platform, our more common best practices, and use cases in order to guide the customer • Understand the customer journey and be able to guide them on future adoption • Act as the GitLab liaison for GitLab questions, issues, or escalations. Collaborate with GitLab Support, Product Management (i.e., roadmaps), or other teams as needed • Own a book of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction • Remain knowledgeable and up-to-date on GitLab releases