Role Description You own the system that turns our clients’ real experience and expertise into content no competitor and no AI can replicate. Every law firm we work for has a story, a way of practicing, and hard-won knowledge that lives only in the attorney’s head — and your job is to get it out, capture the exact language they use, and turn it into a usable asset that makes their content credible, distinct, and on-brand. This is not about collecting information. It’s about extracting language AI can’t fake. You build the frameworks, train the people who run interviews, personally extract the strongest material from every conversation, and own the searchable E-E-A-T library that the content team draws from. You may also lead a small team of editors or writers who help turn that raw material into published content. You sit at the front of the content quality chain: you create the fuel, and the rest of the content team turns it into pages that rank, convert, and sound unmistakably like the client. What You Own - The end-to-end E-E-A-T system — from interview framework design through extraction, operationalization, and long-term knowledge management. - Interview frameworks and conversation topics — practice-area-specific, designed to push past generic legal explanations and draw out stories, local knowledge, differentiators, and the language clients actually use. - Interviewer enablement — training Account Managers and Key Account Managers to run great interviews, shadowing early ones, and raising the floor on interview quality across the team. - Insight extraction — personally pulling the best quotes, strongest stories, local insights, emotional language, procedural expertise, FAQ opportunities, and differentiators out of every transcript. - Operationalization — turning extracted material into structured ClickUp tasks for PM review and Strategy implementation. - The searchable E-E-A-T library — a categorized, queryable database of attorney quotes, local insights, insurance tactics, courtroom observations, practice-area stories, intake objections, and emotional phrasing. - Content utilization — ensuring extracted E-E-A-T material is actually used in published content. - Any editors or writers under you — their development, quality, and consistent use of E-E-A-T material in the work they produce. - Annual refresh — keeping each client’s E-E-A-T material current after verdicts, major cases, law changes, and new practice areas. Your Number - Primary: E-E-A-T coverage and utilization — the share of priority and active clients with a current, extracted E-E-A-T asset that is actually being used in published content. - Supporting: Extraction quality — whether the material you pull is genuinely unique, quotable, and writer-ready. How You Do The Job You are the strategic brain of the E-E-A-T process, not just another interviewer. Account Managers and Key Account Managers handle much of the scheduling, logistics, and interviewing; you make those interviews good — you design what gets asked, train the people asking, shadow and conduct interviews yourself where there’s no Key AM, and own the quality of what comes out the other side. When you do an interview, you treat it as a conversation, not an interrogation, and you draw out the moments worth keeping. After the conversation, the real work is yours: extracting the language that differentiates the client, organizing it into a usable asset, and building the tasks and library entries that put it to work. If you lead editors or writers, you develop them and hold them to using that material well. You work primarily in: - Claude — your primary work surface for cleaning transcripts, extracting quotes and stories, surfacing FAQ and differentiator patterns. - ClickUp — where E-E-A-T assets, tasks, and the Client Center live; you operationalize interview output and route it for implementation here. - Notion — where the E-E-A-T process, frameworks, and training material are documented and kept current. - Riverside.fm / Zoom — the interview capture tools used to record clean video and audio for transcription and reuse. You understand law firm marketing and the legal-industry considerations the work demands — consent for discussing specific cases, editing out sensitive information, and each client’s advertising-compliance requirements by jurisdiction. The relationship comes first: a client who feels heard and valued in the interview becomes the firm’s biggest advocate, regardless of the content produced. AI-Native Requirements - Uses Claude to clean and structure transcripts, surface the strongest quotes and stories, and tag material by category. - Builds and maintains the E-E-A-T library as a queryable asset. - Uses AI to spot FAQ opportunities, differentiators, and content angles buried in interview material. - Protects the part AI cannot do — the live human conversation that produces the language in the first place. - Feeds extracted material into the content team’s prompts and workflows. - Flags recurring extraction or operationalization bottlenecks to AI Ops for automation. Success Looks Like - At 6 months: Priority clients have current, extracted E-E-A-T assets in the library, and the content team is actively pulling from them. - At 6 months: Interviewers across the AM and KAM teams are running noticeably better interviews. - At 12 months: The E-E-A-T library is a living, searchable asset that measurably shapes content across the client base. - At 12 months: Extraction quality is high enough that writers rarely have to come back for more. - At 12 months: If leading editors or writers, has developed them into reliable owners of E-E-A-T-rich content. Qualifications - Exceptional interviewing and listening instincts. - A sharp editorial eye for what is genuinely unique versus generic. - Strong writing and extraction skills. - Working knowledge of law firm marketing and legal-industry considerations. - Organizational discipline. - People leadership instincts. - Bias toward action and follow-through. - Fluent and eager with AI tooling. Benefits - Starting Salary of $70k, compensation commensurate with experience. - Fully Remote. - Unlimited PTO. - $100 Wellness Reimbursement Program. - Quarterly training stipend for Professional Development. - 401(k) with 3% Employer match (Safe Harbor). - 100% Employer-Paid Health Insurance. What to Expect in the Interview Process - Human Resume Review: Your resume will be reviewed by our Talent Acquisition team. - One-Way Video Interview: Selected candidates will complete a one-way video interview. - Live Zoom Interview: Candidates who move forward will meet with Talent Acquisition and the Hiring Manager. - Creative Role Assessment (When Applicable): Candidates may be asked to complete a paid test project.

Role Description A Vitru Educação está em busca de professor(a)-autor(a) para atuar na revisão técnica, validação acadêmica e curadoria conceitual da disciplina Redes Privadas 5G e IoT Industrial, do curso Pós-Graduação em Infraestrutura de Redes e Telecomunicações 5G/6G, na modalidade pós-graduação EAD. SOBRE A ATIVIDADE: - Curadoria e validação de conteúdo - Revisão técnica de 3 temas (20 a 30 laudas cada) - Análise de atualidade conceitual, linguagem e adequação ao público - Conferência e eventual complementação de referências - Realização de ajustes diretamente no material (não apenas sugestões) - Atividades avaliativas e complementares - Validação de 3 questões de autoestudo por tema - Revisão e validação de 15 questões objetivas por tema - Validação de materiais complementares (1 estudo de caso + 10 questões) - Validação de roteiros e gravação de 3 videoaulas (10 a 15 minutos cada) EMENTA DA DISCIPLINA: - Arquitetura de Mobile Private Networks (MPN) - Integração com Edge Computing e MEC - Conectividade determinística para IIoT - Casos industriais: portos, mineração, manufatura e agronegócio - Requisitos de segurança, confiabilidade e SLA em ambientes críticos Qualifications - Pós-graduação lato ou stricto sensu – Especialização, Mestrado ou Doutorado na área da disciplina* - Familiaridade com Google Docs e/ou Word - Organização, gestão de prazos e clareza na escrita - Experiência prévia na produção de livros ou materiais educacionais será considerada um diferencial - Graduação em Engenharia de Telecomunicações, Engenharia Elétrica, Redes de Computadores, Engenharia da Computação, Ciência da Computação ou áreas correlatas - Especialização e/ou Mestrado em Telecomunicações, Redes Móveis, 5G, 6G, Open RAN, SDN/NFV ou áreas afins Benefits - Atividade 100% home office - Acompanhamento especializado durante todas as etapas - Publicações com registro de ISBN - Desenvolvimento de competências autorais digitais - Visibilidade nacional e reconhecimento acadêmico Company Description A Vitru Educação é a maior instituição privada de ensino EAD do Brasil e referência nacional do ensino presencial e Medicina. Juntos como Vitru, Unicesumar e Uniasselvi, nos dedicamos ao desenvolvimento individual e coletivo. Nossa prioridade é o aprendizado, fazemos do conhecimento um estilo de vida!

Role Description A Vitru Educação está em busca de professor(a)-autor(a) para atuar na revisão técnica, validação acadêmica e curadoria conceitual da disciplina Rumo ao 6G: Redes Inteligentes e Terahertz, do curso Pós-Graduação em Infraestrutura de Redes e Telecomunicações 5G/6G, na modalidade pós-graduação EAD. SOBRE A ATIVIDADE: - Curadoria e validação de conteúdo - Revisão técnica de 3 temas (20 a 30 laudas cada) - Análise de atualidade conceitual, linguagem e adequação ao público - Conferência e eventual complementação de referências - Realização de ajustes diretamente no material (não apenas sugestões) - Atividades avaliativas e complementares - Validação de 3 questões de autoestudo por tema - Revisão e validação de 15 questões objetivas por tema - Validação de materiais complementares (1 estudo de caso + 10 questões) - Validação de roteiros e gravação de 3 videoaulas (10 a 15 minutos cada) EMENTA DA DISCIPLINA: - Drivers tecnológicos do 6G - Comunicação em frequências Terahertz e limitações físicas - Reconfigurable Intelligent Surfaces (RIS) - Redes orientadas a IA/ML (AI-Native) - Sensoriamento integrado à comunicação (ISAC) - Novos paradigmas de latência e capacidade extrema Qualifications - Pós-graduação lato ou stricto sensu – Especialização, Mestrado ou Doutorado na área da disciplina* - Familiaridade com Google Docs e/ou Word - Organização, gestão de prazos e clareza na escrita - Experiência prévia na produção de livros ou materiais educacionais será considerada um diferencial - Graduação em Engenharia de Telecomunicações, Engenharia Elétrica, Redes de Computadores, Engenharia da Computação, Ciência da Computação ou áreas correlatas - Especialização e/ou Mestrado em Telecomunicações, Redes Móveis, 5G, 6G, Open RAN, SDN/NFV ou áreas afins Benefits - Atividade 100% home office - Acompanhamento especializado durante todas as etapas - Publicações com registro de ISBN - Desenvolvimento de competências autorais digitais - Visibilidade nacional e reconhecimento acadêmico Company Description A Vitru Educação é a maior instituição privada de ensino EAD do Brasil e referência nacional do ensino presencial e Medicina. Juntos como Vitru, Unicesumar e Uniasselvi, nos dedicamos ao desenvolvimento individual e coletivo. Nossa prioridade é o aprendizado, fazemos do conhecimento um estilo de vida!

Role Description We're currently seeking creative, organized, and people-focused individuals to join our growing team as Travel Content & Booking Specialists. This remote opportunity combines travel planning support with digital engagement. You'll help showcase travel experiences, share destination information, assist clients with vacation inquiries, and support the coordination of travel arrangements through approved supplier networks. If you enjoy discovering new destinations, communicating with people online, and helping others turn travel ideas into reality, this could be an excellent fit. No prior travel industry experience is necessary. Training, resources, and ongoing guidance are provided. Responsibilities - Share travel inspiration, destination highlights, and vacation opportunities across digital channels - Assist clients with exploring travel experiences that align with their interests, schedules, and budgets - Help coordinate reservations for resorts, cruises, guided tours, transportation, and vacation packages - Research destination information, travel products, and supplier promotions - Respond to travel-related inquiries and provide professional client support - Prepare and organize trip details, confirmations, and travel documentation - Maintain accurate records within online booking and customer management systems - Monitor industry updates, promotional offers, and emerging travel trends - Participate in ongoing training, team meetings, and professional development programs Qualifications - Enjoy interacting with people and building positive relationships - Have strong written and verbal communication skills - Are comfortable creating or sharing online content - Stay organized while managing multiple projects and client requests - Can learn new software platforms and digital tools efficiently - Work well independently in a remote environment - Demonstrate professionalism and attention to detail - Have reliable internet access and basic computer proficiency Requirements - Minimum age of 18 years - Authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or other approved locations - Ability to work independently and manage responsibilities remotely Benefits - Fully remote opportunity - Flexible scheduling options - Comprehensive onboarding and training - Personal travel booking website - Ongoing mentorship and professional development - Access to industry suppliers, booking tools, and travel resources - Travel incentives, supplier perks, and special programs - Growth opportunities within a supportive and expanding team - Work-from-anywhere flexibility with internet access