Defense Unicorns logo
Defense Unicorns

We help mission-focused heroes solve the world’s biggest software challenges.

Release Readiness Engineer – Technical Writer

Technical WriterTechnical WriterFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

7 days ago

Salary

$123.3K - $166.8K / year

Seniority

Senior

Bachelor Degree4 yrs expEnglishKubernetes

Job Description

Release Readiness Engineer – Technical Writer

Defense Unicorns

• Plan, author, and maintain installation guides, admin/operator guides, troubleshooting/runbooks, and release notes aligned to product releases and operational needs. • Plan, author, and maintain Warfighter focused end user guides. • Installation & deployment documentation: Create step-by-step install/configuration guides for product components and integrations (including prerequisites, expected outputs, verification steps, and safe rollback guidance). • Administration & Day-2 operations: Document operational workflows: upgrades, configuration changes, health checks, resource considerations, and common operational failure modes in constrained/mission environments. • Troubleshooting & runbooks: Build and curate troubleshooting-by-symptom runbooks (diagnosis steps, likely causes, resolution paths, and prevention guidance). • Aid development of training modules and job aids for user personas. • Operate in a Git-based doc workflow (issues/PRs/reviews), establish templates, and improve/maintain documentation. • Information architecture & discoverability: Organize technical documentation so it’s easy to navigate and avoids duplication across products

Job Requirements

  • 4+ years writing technical documentation for software platforms (DevSecOps, infrastructure, Kubernetes-adjacent systems strongly preferred).
  • Demonstrated experience producing:
  • Installation guides
  • Administrator/operator manuals
  • Troubleshooting guides and runbooks
  • Comfortable documenting complex workflows; able to interpret design docs and technical specs and convert them into guidance.
  • Experience working in environments with higher operational rigor (airgapped, disconnected/limited connectivity, regulated or government contexts) preferred.
  • Strong collaboration skills with engineering and delivery teams; able to drive clarity, obtain technical decisions, and keep docs aligned with shipped behavior.
  • Proficiency with Git-based documentation workflows and modern docs toolchains (Markdown, static-site docs frameworks, review cycles, issue tracking).

Benefits

  • Medical/Dental/Vision
  • Premiums are 100% Company Paid
  • Health Savings Account
  • Life Insurance
  • Disability Insurance
  • 401k Retirement Plan
  • Company Stock Options
  • Home Office Budget
  • Flexible Time Off (FTO) plus all Federal Holidays, one week for Thanksgiving, and two weeks for Christmas and New Year’s
  • Paid Parental Leave
  • Reimbursement for approved trainings/subscriptions
  • Conferences (travel, lodging, and fees)

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