Role Description At Job Duck, we are looking for a personable and composed Receptionist / Customer Service Representative who excels at being the first point of contact for a wide range of clients and stakeholders. In this role, you will manage high volumes of inbound inquiries, ensuring every caller receives clear, accurate, and professional assistance. You will play a key role in creating a positive customer experience by addressing concerns, guiding conversations, and directing inquiries efficiently. This position is ideal for someone who thrives under pressure, communicates confidently, and naturally builds trust with individuals in sensitive or high-stress situations. Your ability to remain empathetic, solution-oriented, and organized will directly impact both customer satisfaction and operational success. Compensation: 1015 USD to 1100 USD - Update and manage customer records to ensure accuracy - Maintain accurate documentation of customer interactions in CRM systems - Handle difficult or emotional callers with professionalism and empathy - Provide accurate information regarding inquiries and company processes - Serve as the primary point of contact for customers and stakeholders - Answer and manage inbound calls in a professional and courteous manner - Support administrative and operational customer service tasks - Conduct outbound follow-up calls and provide updates on requests - De-escalate challenging situations while maintaining quality standards - Route calls efficiently to the appropriate departments Qualifications - 2+ years of experience in customer service or call center environments - Experience handling high-volume inbound calls and escalated situations - Strong verbal communication and professional phone etiquette - Proficiency with CRM systems and ability to learn new tools quickly - Comfortable managing multiple systems simultaneously - Preferred tools: Birdeye CRM, Elevate VOIP Requirements - Location: Remote - Schedule: Monday to Friday, 9:00 AM to 5:00 PM EST Company Description For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification every year since 2022!

Role Description We're seeking an experienced, mission-driven Executive Assistant who thrives in complexity, anticipates what's needed before it's asked, and moves with discretion, urgency, and precision. This role is part of Blue Origin Operations, which includes Manufacturing and Supply Chain support across all Blue Origin facilities. As Executive Assistant supporting the VP of TeraWave Operations, you'll coordinate across engineering, manufacturing, testing, and operations teams to drive forward the development of reusable booster technology. Your responsibilities will include: - Executive Partnership - Serve as a thought partner and operational right hand to a senior executive with distinct but interconnected priorities. - Maintain situational awareness, anticipating needs and proactively managing shifting demands. - Build trusted relationships across internal teams and external partners. - Develop effective systems for triaging requests, information flow, and resource allocation. - Calendar & Scheduling Excellence - Manage complex, high-volume calendars across time zones. - Coordinate internal and external meetings with precision, optimizing for priority, flow, and flexibility. - Act as gatekeeper and gateway — balancing access with focus time. - Travel & Logistics - Coordinate detailed domestic and international travel: flights, accommodations, ground transportation, meeting prep, and contingency planning. - Manage pre-travel briefing materials and ensure executives are always one step ahead. - Submit timely, accurate expense reports aligned with internal policy. - Communication & Confidentiality - Draft, edit, and manage correspondence on behalf of senior leaders — maintaining tone, clarity, and context. - Act as a liaison across departments and with internal and external partners, managing sensitive communications with discretion. - Handle confidential information and decisions with integrity and tact. - Strategic Projects & Priorities - Drive special projects from ideation to execution (e.g., hiring efforts, onboarding programs, team offsites, executive reporting). - Help translate big-picture priorities into actionable steps and ensure follow-through. - Improve and evolve internal workflows, templates, and processes. - Event Planning & Team Engagement - Plan and execute key internal events including team offsites, technical milestone celebrations, executive reviews, and all-hands meetings. - Coordinate logistics, communications, guest management, and post-event follow-up. - Develop and lead team morale initiatives — from recognition programs and surprise appreciation moments to inclusive team-building events. - Track event budgets, success metrics, and feedback to continually improve future experiences. Qualifications - 5+ years supporting senior executives in fast-paced, high-accountability environments (startups, aerospace, tech, VC-backed firms, or similar). - Demonstrated success operating with executive-level discretion, trust, and emotional intelligence. - Mastery of Microsoft Office Suite (Outlook, Word, Excel, PowerPoint); familiarity with Visio, and Acrobat. - Proficiency with AI productivity tools (Claude, ChatGPT, or similar generative AI platforms) to enhance executive support capabilities. - Strong communication skills: written, verbal, and contextual. - Self-starter with strong prioritization skills and the ability to stay grounded under pressure. - Ability to adapt to flexible hours and travel schedules with the ability to travel as needed. - U.S. citizenship or permanent residency (Green Card) required. Requirements - Experience supporting executives in aerospace, engineering, manufacturing, or regulated industries. - Operational experience in environments with safety, compliance, or technical documentation. - Comfort navigating ambiguity and evolving priorities. - Advanced skills in leveraging AI tools to streamline executive workflows and communications. - Experience supporting multiple executives with different working styles and focus areas. Benefits - Medical, dental, vision, basic and supplemental life insurance. - Paid parental leave, short and long-term disability. - 401(k) with a company match of up to 5%. - Education Support Program. - Stock Options for all regular employees (working at least 20 hours/week). - Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.

Role Description Responsible for providing a variety of patient care activities under the supervision of a physician, advanced practice provider (APP), or registered nurse in accordance with established guidelines and standards. Qualifications - Education: - H.S. Diploma or General Education Degree (GED) Preferred - Graduate of an accredited Medical Assistant program or completion of a Nursing Assistant program Required - In lieu of formal education program, one (1) year of medical assistant or related clinical experience Required - Work Experience: - No experience required Required - In lieu of degree, one (1) year of medical assistant or related clinical experience Required - Licenses and Certifications: - BCLS - Basic Life Support Required - Certified Medical Assistant (CMA)-AAMA Certification from the American Association of Medical Assistants (AAMA) or a similarly recognized certifying organization Required - National Certified Medical Assistant (NCMA)-NCTT Required Company Description Piedmont Medical Care Corporation

• Answer incoming patient calls throughout the day in a professional and compassionate manner. • Monitor and manage voicemail messages promptly. • Return patient calls when appropriate and ensure all inquiries are addressed. • Follow established protocols for handling patient concerns and requests. • Schedule, reschedule, and confirm patient appointments. • Assist patients with appointment-related questions. • Ensure accurate documentation of scheduling updates within Athena. • Receive and process medication refill requests. • Gather necessary information and route requests according to office protocols. • Coordinate communication between patients and providers regarding refill status. • Categorize and prioritize incoming patient messages. • Escalate urgent concerns to the physician when appropriate. • Route administrative and clinical requests to the correct team member. • Maintain organized records of patient communications and follow-up activities. • Document patient interactions accurately within Athena. • Update patient records and appointment information as needed. • Utilize Athena efficiently to support daily operations and communication workflows. • Maintain organized tracking systems for patient requests and follow-ups. • Generate status updates and reports as requested. • Utilize technology and productivity tools to stay organized and efficient while working remotely.