• Responsible for managing one or more Data Services projects with simple to intermediate complexity • Interacting closely with internal staff and business partners to effectively develop and deliver project solutions • Ensures adherence to project management processes and best practices as defined by Data Services • Serves as a primary point-of-contact for assigned projects, managing day-to-day activities and resources • Administers meetings, learning sessions, and communication with all levels of organization within City of Hope and its contracted vendors • Completes project deliverables that are timely and meet quality and customer expectations • Manages project change requests needed to adjust schedule, budget, or scope • Develops and delivers timely status reports, project metrics or other management reports required by leadership and stakeholders

• Lead and manage cross-functional project teams to ensure successful project delivery using 3E Project Management tools. • Collaborate with clients to define project scope, objectives, and deliverables while ensuring compliance with all project requirements. • Develop and maintain detailed project plans, including timelines, budgets, ensuring alignment with client expectations and organizational goals. • Utilize 3E Project Management tools to track project progress, manage resources, and report on milestones to stakeholders. • Coordinate project documentation, including project charter, status reports, and meeting notes using 3E Project Management platform. • Monitor and manage projects risks, proactively identifying and addressing potential issues to ensure timely resolution. • Act as the primary point of contact for clients, fostering strong relationships and clear communication.

• Oversee project team members’ milestones and performance as compared to project plan, scope, budget, resources, and schedule. Manage project risks, issues, and dependencies proactively. • Communicate project progress and information to senior sponsors, stakeholders, and field as appropriate. • Facilitate executive steering committees and status updates. • Develop and prepare written project plans for complex projects addressing tasks, roles and responsibilities, risk, resources, budget and communications. • Develop work breakdown structure and perform critical path analysis. • Manage the change control within project, obtaining sponsor approval for changes to scope, budget and schedule that effect the critical path. • Acquire a project charter from senior management and obtain sign off on the statement of work by the project sponsor. • Ensure that scope, budget, and schedule targets are within variance and project delivery date is met. • Navigate ambiguity in relationships across multiple departments to successfully bring people together when needed for project success. • Coaching project team on how to use PM methodology, templates, and tools • Support portfolio-level planning and resource allocation. • Provide input into business case development and prioritization. • Help define and implement PMO processes, templates, and tools; and contribute to the development of project governance frameworks. • Provide and promote project management best practices throughout Humanitarian Services. • Collaborate within the Humanitarian Service PMO office to ensure there are clearly defined project dependency and interdependencies, lessons learned library, and monitoring risks spanning multiple projects.

• Manage large, diverse, and complex projects across multiple divisions and/or functional areas • Plan, organize, and lead cross functional teams to complete project tasks • Ensure projects are planned and executed in alignment with project objectives • Identify possible risks/issues for mitigation planning • Handle change management for project team/impacted users