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We simplify complex programs and help millions of people achieve success.
Director, Creative Services
Location
United States
Posted
109 days ago
Salary
0
Seniority
Lead
Job Description
Director, Creative Services
Navient
• Drive the evolution of our visual identity and systems, setting clear design principles and brand standards aligned with business goals. • Ensure rigorous quality control across all creative outputs—from campaigns to evergreen assets—maintaining both creative excellence and consistency. • Review work from internal teams and external partners, offering strategic, actionable feedback that pushes ideas forward and strengthens creative impact while meeting key timelines and delivery dates. • Present compelling concepts to leadership and cross-functional partners with strategic rationale. • Keep our product and brand creatively competitive by staying on top of design trends and identifying opportunities to innovate within our brand expression. • Execute standout design and copy work on priority projects—this is a hands-on role, and will often need to step in to support smaller, quick-turn or less-visible initiatives to keep work moving and maintain quality across the board. • Partner with cross-functional teams—including Product, Sales, Research, and Marketing—to deliver creative solutions that align with technical requirements and business objectives. • Review and provide directional feedback on agency deliverables.
Job Requirements
- Bachelor’s Degree- Marketing, Communications or related field.
- 10 years experience with creative services, design and copy.
- Minimum 3 years managing creative teams, either directly or indirectly.
- Advanced proficiency in design tools (Figma, Adobe Creative suite).
- Presentation skills.
- Cross-functional collaboration and leadership.
- Deep understanding of marketing channels and measurement.
- Portfolio of work showcasing integrated brand campaigns and technical design execution.
- Familiarity with all-in-one digital marketing and competitive intelligence platforms such as SEMRush, Ahrefs, Clearscope, or Moz Pro.
- Experience using Play Play or like tools.
Benefits
- IMPORTANT NOTICES: All offers of employment are contingent on standard background checks.
- EOE Race/Ethnicity/Sex/Disability/Protected Vet/Sexual Orientation/Gender Identity.
- Navient Corporation and its subsidiaries are not sponsored by or agencies of the United States of America.
- Navient is a drug free workplace.
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