• Lead and evolve the enterprise cybersecurity engineering program, aligning with business objectives, risk appetite, and regulatory requirements. • Define and execute security architecture, engineering standards, and roadmaps to mature cybersecurity toolsets across infrastructure, cloud, applications, and data. • Drive adoption of modern security practices including Zero Trust, secure-by-design, and automation including AI. • Lead engineering teams responsible for deploying and maintaining cybersecurity engineering controls including but not limited to endpoint detection and response (EDR), security information event management (SIEM), cloud-native application protection platform (CNAPP), firewalls, and the suite of Vulnerability Detection and Management controls • Lead engineering teams responsible for deploying and maintaining Identity & Access management controls including but not limited to directory services, privileged access management solutions, Multi-factor Authentication services, VPN, and Password Managers. • Own global Cybersecurity Engineering and Identity Management strategy. • Work across teams in Product and Tech to secure our Product Development Lifecycle • Promote engineering excellence, automation, and DevSecOps best practices. • Ensure availability, resilience, and scalability of security services globally. • Work with Cybersecurity Program management to ensure controls are followed and pass regulatory audits, and support audits, regulatory exams, and remediation efforts. • Partner closely with Risk, Audit, and Compliance teams to ensure adherence to financial regulatory requirements. • Support incident response efforts as required 24x7x365 with a globally dispersed team and operations schedule. • Work across our supply chain to ensure secure remote access for required Vendors and Contractors • Act as a trusted advisor to senior leadership on cyber risk, identity strategy, and security investments.

• Own the end-to-end post-sale delivery organization for Genea’s physical security and access control business, including Security Support (L1 and L2) and Security Implementations, with planned expansion into Renewals management and a net-new Customer Success function. • Own a delivery P&L and an associated growth target; build and manage a services portfolio that balances margin-positive offerings with strategic loss-leaders that drive adoption, retention, and expansion. • Lead and mature both onshore and offshore delivery, building the staffing models, partner relationships, and follow-the-sun coverage needed to scale quality and capacity cost-effectively. • Manage implementation delivery through Genea’s partner / integration channel, holding partners accountable to scope, timeline, quality, and customer-experience standards across engagements ranging from short multi-week installs up to complex multi-month programs. • Transform and mature the post-sale organization — redesigning the operating model, roles, hand-offs, and value chain to move from reactive support toward proactive, outcome-driven delivery and customer success. • Stand up the Renewals function and, subsequently, the Customer Success function: define the charter, segmentation, health-scoring, playbooks, and the renewal and expansion motion in partnership with Sales and Operations. • Operationalize delivery, reporting, and process with AI — instrumenting the organization with dashboards, forecasting, and AI-enabled workflows that improve throughput, margin visibility, and customer outcomes. • Define and own the KPIs for the function (utilization, margin, time-to-value, CSAT, gross and net retention, on-time delivery) and report performance and risk to the executive team. • Coach and develop frontline and emerging managers, strengthening the leadership bench and elevating the team’s capability within the Director’s span of control. • Lead cross-functionally and through influence — partnering with Sales, Product, Engineering, and broader Operations to enhance the value chain inside and outside the direct reporting line. • Serve as a senior point of escalation for strategic accounts and complex delivery situations, representing the post-sale organization in executive and customer-facing forums. • Performs other related duties as assigned by management.

• Work closely with Accrete’s Manager of Cloud Security and staff to understand key dependencies • Research and communicate unique client security needs to Accrete’s CISO and Manager of Cloud Security to reduce code drift and divergent security practices • Implement compliant identity management and data handling processes using a variety of custom and off-the-shelf software • Identify and recommend base code modifications in order to meet client security requirements

• Define and execute the company’s strategic vision and growth plan. • Drive revenue growth, profitability, customer retention, and market expansion initiatives. • Evaluate evolving cybersecurity threats, market trends, competitive dynamics, and emerging technologies to inform business strategy. • Position the company as a leader in security operations, threat detection, network security, and cyber defense solutions. • Develop and execute strategic initiatives that strengthen the company’s position within enterprise, government, defense, and critical infrastructure markets. • Partner with Product and Engineering teams to deliver innovative cybersecurity solutions that address evolving threat landscapes. • Ensure continued leadership across solutions supporting: - Security Information and Event Management (SIEM) - Network Detection and Response (NDR) - Extended Detection and Response (XDR) - Threat Hunting - Threat Intelligence - Digital Forensics and Incident Response - Security Analytics - Security Operations Centers (SOC) • Support customers operating in cloud, hybrid, on-premises, and air-gapped environments. • Drive modernization initiatives while maintaining strong support for mission-critical customer deployments. • Maintain a deep understanding of advanced persistent threats, nation-state actors, ransomware, insider threats, and emerging attack techniques. • Lead organizations delivering software and appliance-based cybersecurity solutions and understand the operational requirements associated with hardware lifecycle management and supply chain considerations. • Lead global sales, customer success, channels, alliances, and professional services organizations. • Build and strengthen relationships with CISOs, CIOs, security operations leaders, government agencies, defense organizations, and strategic partners. • Expand recurring revenue streams while maximizing customer retention and expansion opportunities. • Support strategic customer engagements, executive briefings, and major commercial opportunities. • Drive growth across enterprise, public sector, federal, defense, and critical infrastructure customers. • Lead global teams across Product Management, Engineering, Sales, Marketing, Services, Customer Success, and Operations. • Establish clear performance metrics and accountability across the organization. • Optimize organizational structure and operational efficiency to support business objectives. • Foster a culture of innovation, execution, customer focus, and accountability. • Ensure operational rigor in product delivery, customer support, and service excellence. • Serve as a trusted executive partner to customers, employees, and strategic stakeholders. • Represent the company at industry conferences, customer events, analyst briefings, and executive forums. • Support strategic partnerships, acquisitions, integrations, and other corporate initiatives. • Provide leadership during major cybersecurity incidents, market disruptions, and industry developments.