• Manage and resolve problem log cases related to test orders, sample issues, and account discrepancies • Upload, maintain, and monitor territory data in Salesforce CRM with accuracy and consistency • Ensure mobile phlebotomy orders are placed, tracked, and completed on time • Assess and manage expired kit inventory across accounts; coordinate replenishment as needed • Provide structured territory reporting and field feedback to the Regional Portfolio Manager • Support onboarding, workflow integration, and sustained NavDx® utilization at existing accounts • Serve as a day-to-day resource for office staff, nurses, and administrators on ordering processes and logistics • Monitor account-level test utilization trends and surface drop-offs or growth opportunities to the senior rep • Build and maintain relationships across the full care team to keep accounts active and engaged • Assist with prospecting activity, including identifying new accounts and gathering data on target physicians • Support field initiatives for new NavDx® indications (Anal Cancer, NavDxGyn™) at existing accounts • Join and eventually lead clinical conversations with providers as experience grows • Engage with ENT / Head & Neck Surgeons, Medical Oncologists, Radiation Oncologists, and Colorectal Surgeons under the direction of the Regional Portfolio Manager

• Overall responsibility for account management and sales of a portfolio with strategic partners • Analysis of growth potential at customers and development and implementation of strategies to realize it • Development of partner strategies and cooperation concepts • Continuous process and cost optimization • Preparation of proposals and contract negotiations with customers • Responsibility for the revenue and profit development of the product segment • Acquisition, establishment and development of new customer relationships and the opening up of new market segments • Regular, independent contact maintenance and relationship management as well as generating new contacts • Targeted exploitation and strategic expansion of partner potential / cross-selling • Development and presentation of suitable product and service packages • Support for target-group-relevant events and presentations • Ongoing analysis of the market, competition and customer situation and preparation of forecasts and sales reports

• Establishing strong relationships and collaboration with designated distributors including sales and revenue responsibility • Driving (yearly/price) negotiations, listings, content management and online shelf optimization, 365° activations, data exchange, forecasting, and joint business planning • Act as sparring partner for local sales team to develop distributors jointly on e-com related touchpoints such as listings, online shelf, activations, projects, etc. • Bring the Tork strategy to life internally and externally • Participate in and/or lead multifunctional projects both locally and internationally, representing local market key needs • Share knowledge, best practice and learnings across all relevant counter parts based on a close collaboration and frequent exchange with local and global stakeholders to drive the Tork strategy

• Achieve and over-achieve sales targets within your assigned territory • Create and present CAD visuals (full training provided) • Market management and fulfillment of sales pipeline/productivity measures in line with the Company sales code • Identify consumer leads and sales through B2B2C opportunities and consumer networks • Keep up-to-date as a product and solutions expert • Ensure a premium customer experience, attending all relevant installations • Collaborate with different business functions to deliver Total Wellness Solutions • Collaborate with finance for proactive customer credit collection • CRM and quotation tool management, with clean and up-to-date market data • Execute weekly pipeline management reviews to maximize conversion rate (refuse to lose) and provide reliable forecasts • Research and feed back on market/segment/territory trends