• Research, identify, and qualify potential clients, adding 250 new leads into the CRM per week. • Execute outbound prospecting campaigns using Cold Email, Cold Calling, LinkedIn Outreach, and Social Selling Strategies. • Maintain accurate and organized records within the CRM. • Support setup and management of outbound sales tools. • Help craft clear, engaging messages that resonate with prospects and clients. • Monitor outreach performance and conversion metrics. • Prepare weekly reports detailing activity, response rates, meetings booked, and key insights.

Role Description As a Sales Development Representative, you are representing Ada as the first point of contact with potential clients. You'll become an expert on communicating the value of our AI Agents, consulting with prospective clients across different industries, learning about their business challenges and goals, and how Ada can help. You'll go through an amazing training program where you'll gain product knowledge and learn to use a variety of sales tools — including the AI-powered stack our SDR team uses every day to cut research time by ~60% and run smarter, faster outreach. If you are looking forward to rolling up your sleeves and making an impact not only on Ada's growth but on the success of the businesses you'll be working with, this role is definitely for you. Qualifications - Excellent written and verbal communication skills. - Results-driven with a team-oriented mindset. - Deeply curious, craving feedback, and excited about learning in an accelerated environment. - Highly motivated with a passion for making cold calls. - Outside-the-box thinker, adaptable and creative. - Previous SaaS experience is a plus. Requirements - Crafting and deploying personalized omni-channel campaigns to prospective clients. - Qualifying prospective clients on video and phone calls. - Becoming an Ada product expert. - Developing new outbound prospecting strategies and optimizing existing ones. - Using modern sales tools including Outreach, LinkedIn, Gong, Vidyard, and Salesforce. - Collaborating with Account Executives to build long-term relationships with new accounts. Benefits - Unlimited Vacation: Recharge when you need to. - Comprehensive Benefits: Extended health coverage, dental, vision, travel, and life insurance. - Wellness Account: Empowering you to invest in your overall well-being and lifestyle. - Employee & Family Assistance Plan: Resources to support you and your loved ones. - Flexible Work Schedule: Balance your work and personal life. - Remote-First, In-Person Friendly: Options to work from home or at our local hub. - Learning & Development Budget: Invest in your long-term growth goals and skills. - Work from Home Budget: Equipping you with the tools and support for a seamless remote work experience. - Access to Cutting-Edge AI Tools: Work with the best AI tech stack in the industry. - Hands-On with LLMs: Enhance your expertise in leveraging large language models. - A Thriving Industry: Join the forefront of innovation in AI, shaping the future of technology.

• Advising customers on potential solutions, providing ongoing support, and building strong relationships through excellent customer service • Preparing outbound outreach campaigns and email sequences, while responding promptly and professionally to customer enquiries • Identifying, prospecting, and contacting new leads through both inbound and outbound channels, following up via email, phone, and other outreach methods • A/B testing different approaches to optimize results and improve conversion rates • Conducting online platform demos to showcase our products' benefits and features • Creating and negotiating offers to close deals with potential customers • Upselling to active customers by identifying additional value and benefits

• Conduct outbound prospecting via outreach and cold calls to accounts across North America • Research target personas to deliver an impactful initial contact • Book qualified product demos for our Account Executives • Engage prospects consistently through CRM, building long-term rapport • Contribute insights that shape our sales and marketing strategies • Maintain accurate activity logs and prospect data in HubSpot