• Document existing business operations, workflows, and technical practices across applications and infrastructure. • Analyze current processes against recognized industry and IT best practices, identifying opportunities for improvement. • Develop Plans of Action and Milestones (POA&Ms) to guide the evolution of systems, processes, and operational maturity. • Serve as a senior member of a cross‑functional team, providing expert insight into the business implications of applying new or enhanced systems. • Support the full lifecycle of IT initiatives, from requirements and design through implementation and sustainment. • Collaborate with stakeholders to ensure system solutions align with organizational goals, compliance requirements, and operational needs.

• Define and own roadmap and execution plans for ecosystem integrations, deployment connectors, policy content, compliance, security, and risk evaluation capabilities • Translate Liquibase’s strategic direction into clear product outcomes, phased initiatives, measurable business impact, and differentiated market positioning • Help establish Liquibase as the enterprise leader in Database Change Governance by clearly articulating customer pain, market opportunity, competitive differentiation, and business value • Engage deeply with enterprise customers, prospects, field teams, partners, and internal stakeholders to understand pain points across DevOps, data platforms, security, compliance, audit, and enterprise change management • Turn strategy into clear requirements, epics, user stories, acceptance criteria, release plans, and measurable success criteria • Partner closely with engineering, architecture, design, documentation, security, customer success, sales, marketing, and leadership to deliver high-quality product capabilities to market • Use customer evidence, product telemetry, market analysis, competitive insight, adoption data, and business impact to prioritize product investments • Define and monitor KPIs that measure product success, including governance adoption, policy coverage, integration adoption, compliance workflow efficiency, enterprise expansion impact, and time-to-value for new enterprise customers • Support positioning, messaging, enablement, customer validation, and go-to-market execution in partnership with product marketing, sales, customer success, and leadership

• Work side-by-side with the concept architect to convert advanced system ideas into technical specifications, service maps, data models, APIs, schemas, tests, and deployment plans. • Translate verbal and written design guidance into architecture diagrams, implementation backlogs, acceptance criteria, and working prototypes. • Identify ambiguity, missing assumptions, engineering risks, security issues, and implementation conflicts. • Help turn an evolving concept architecture into reproducible, testable, maintainable software. • Build production-grade Python services, APIs, data pipelines, background workers, and orchestration logic. • Design clean service boundaries for ingestion, entity resolution, evidence management, review workflows, reporting, audit logging, and model integration. • Design and implement relational schemas, graph models, object-storage structures, retrieval indexes, and audit records. • Build canonical identity and entity-linking systems that reconcile conflicting real-world records. • Support relationship topology, ownership mapping, provider-network analysis, and source-conflict preservation. • Integrate model-serving infrastructure such as vLLM, KServe, Ray Serve, and Hugging Face, or equivalent tools where appropriate. • Deploy services using Docker, Kubernetes, Helm, GitOps, CI/CD, RBAC, secrets management, observability, and secure environment practices.

Role Description CTG is seeking a Business Systems Analyst III to support enterprise technology governance initiatives, with a strong focus on API governance, business analysis, requirements gathering, testing, and stakeholder collaboration. This role will work closely with business leaders, technology teams, cybersecurity, architecture, risk management, and software engineering groups to define standards, facilitate projects, and ensure compliance with governance policies and regulatory requirements. Location: Remote Duration: 12 Months Key Responsibilities - Support and enhance the organization's API governance program through documentation, standards development, and process improvement initiatives. - Gather, analyze, and document business and technical requirements for moderately complex projects. - Facilitate discussions between business units and technology teams to ensure alignment on project objectives and application changes. - Develop functional specifications, test plans, test scripts, and execute testing activities, including User Acceptance Testing (UAT). - Coordinate implementation activities and post-implementation reviews to ensure successful deployment of application enhancements. - Identify governance gaps and recommend improvements to controls, policies, standards, and best practices. - Collaborate with cybersecurity, architecture, risk, and software engineering teams on governance and compliance initiatives. - Monitor project scope, regulatory requirements, and adherence to corporate technology standards. - Research and analyze business and technical data to support solution design and decision-making. - Mentor junior analysts and provide guidance on analysis methodologies and application functionality. Qualifications - Minimum combination of 4 years of higher education and/or business analysis, systems analysis, or operational analytics experience. - Experience coordinating data gathering and data definition efforts across multiple business and technical teams. - Experience facilitating discussions among cybersecurity, architecture, IT, risk, and software engineering stakeholders. - Strong experience creating functional specifications, test plans, and testing documentation. - Excellent analytical, problem-solving, and organizational skills. - Proficiency with Microsoft Office and business productivity applications. - Strong verbal and written communication skills. Requirements - Bachelor's degree in Business, Information Systems, Computer Science, or a related field. - Experience supporting API governance or broader technology governance programs. - Experience drafting or implementing governance policies, standards, and controls. - Knowledge of application development lifecycles and integrated business systems. - Ability to manage multiple projects and priorities simultaneously. - Strong presentation and stakeholder management skills. - Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. Benefits - The expected base salary for this position ranges from $26.00 to $43.34/hour. - Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. - In addition to salary, a competitive benefit package is also offered. Company Description CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take.