• Translate GTM strategy into scalable workflows and plays inside Outreach. You'll build and optimize outbound, inbound, and customer engagement motions—ensuring alignment between leadership priorities and how the field actually executes. • Design how AI agents communicate with prospects, personalize outreach at scale, and integrate into seller workflows. You'll deploy agent-driven outcomes including lead prioritization, automated follow-up and sequencing, and deal pipeline insights. • Own how Outreach is used as the system of execution for GTM. You'll define how data, signals, and AI decisioning drive actions—and ensure workflows are scalable, integrated with CRM and data systems, and built for real adoption in the field. • Lead internal rollout of Outreach's latest AI capabilities and features. You'll partner with Sales and Enablement to drive usage consistency and serve as a trusted expert on modern sales engagement best practices. • Run continuous experiments on messaging, sequences, AI prompts, agent behavior, and channel strategies to improve pipeline generation, conversion rates, and rep productivity. • Partner closely with Product, Engineering, and Design to surface feedback from revenue teams, identify high-impact use cases, and help shape roadmap direction.

Role Description Under general supervision and following established practices, policies, and guidelines, provides billing support to Patient Financial Services, performing duties which will include: - Payment posting to support our revenue cycle operations - Identifying denials for follow up - Performing account follow up activities - Updating information on accounts Positions at this level require a basic knowledge of assigned area, and general understanding of department functions and the revenue cycle. Incumbents are expected to: - Organize, prioritize and perform work in a timely manner within established guidelines, practices and procedures - Participate in department meetings and provide feedback to management on how to improve department processes - Adhere to instructions, verbal and written, to achieve desired results - Adhere to documentation standards of the department and properly use activity codes - Correctly enter data in fields - Maintain acceptable levels of speed and accuracy - Effectively monitor assigned work queues and workload, ensuring resolution of accounts in a timely and accurate manner - Take initiative on issues and/or problems by advancing them to supervisor - Process incoming correspondence, based on reason code, timely and accurately - Ensure information on the account is complete and accurate - Adhere to payment timeline protocol and assist other team members with resolution of accounts when needed - Demonstrate detailed knowledge of Cedars-Sinai core patient accounting systems and/or department specific systems and use them effectively and efficiently Qualifications - Basic knowledge of assigned area - General understanding of department functions and the revenue cycle Requirements - Ability to organize, prioritize and perform work in a timely manner - Effective communication skills - Attention to detail and accuracy - Ability to monitor work queues and workload Benefits - Healthcare - Paid time off - 403(b) retirement plan

• Build and manage a high-quality inbound and outbound lead pipeline that keeps the sales team focused on qualified opportunities • Develop ICP (Ideal Customer Profile) definitions and lead scoring models in HubSpot to ensure Sales Directors spend time only on the right prospects • Use Clay, ZoomInfo, and AI-assisted enrichment to continuously improve data quality and targeting precision • Design and execute campaigns — email sequences, LinkedIn outreach, newsletters, webinars — that generate and nurture leads at scale • Create and maintain materials that help the sales team close: pitch decks, one-pagers, case studies, ROI calculators, objection-handling guides, and battlecards • Build HubSpot workflows and automation that surface the right content and tasks to Sales Directors at each stage of the pipeline • Own post-meeting follow-up templates, proposal materials, and contract support collateral • Own HubSpot as the single source of truth — data integrity, lifecycle workflows, pipeline reporting, and deal hygiene from lead to signed contract and future renewals • Conduct regular audits and implement automation to reduce administrative burden on the sales team • Integrate and optimize GTM tools (GoToWebinar, Clay, ZoomInfo, etc.) with HubSpot for seamless operations • Build dashboards and reporting that give leadership real-time visibility into pipeline health and campaign performance • Actively use Claude Enterprise and other AI tools to scale content production, automate research, and accelerate workflows across RevOps • Identify and implement AI-driven solutions to tasks that would otherwise require additional headcount • Stay current on emerging AI tools relevant to GTM, and bring recommendations to leadership • Create compelling sales and marketing content: email sequences, pitch decks, website copy, case studies, and webinar materials • Maintain consistent brand narrative and messaging across all customer touch points • Manage website updates and LinkedIn presence with regular, engaging content • Coordinate thought leadership, speaking engagements, and industry event participation

• Design, implement, and manage enablement programs to help SEs and CSEs deliver customer demos and execute successful proofs of value with confidence. • Expanding and evolving the SE and CSE onboarding program from design to in-person delivery. • Provide comprehensive enablement on our storage and analysis solutions, product licensing, sizing, competitive positioning/trap-setting, and pricing models to ensure technical teams can effectively position Cribl's entire portfolio. • Develop and deliver enablement content and workshops to support technical discovery processes and new customer value messaging. • Collaborate with cross-functional teams (e.g. Product, SE Leadership, Product & Technical Marketing, Enablement) to align enablement initiatives with product launches, ensuring SEs and CSEs are equipped to communicate new features effectively. • Partner with technical leadership to identify knowledge gaps and develop targeted training to enhance technical and customer-facing skills. • Monitor and analyze the effectiveness of enablement programs through engagement metrics, stakeholder feedback, and leading business indicators to drive continuous improvement. • Leverage AI tools and agentic workflows for program development, practical application, lab development, and just-in-time enablement. • We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours.