Role Description The Course Conversion Specialist is responsible for providing courseware conversion support. - Provide courseware conversion support, as required. - Convert existing online training learning asset files from one authoring tool (Composica) to another (Lectora) in order to sustain the Warfighting Acquisition University online training portfolio. - Identify and report deficiencies to the team lead in converted online training learning assets for future maintenance efforts, as required. - Conduct data gathering and reporting to monitor and communicate progress, timeliness, and efficacy of the conversion process. - Other duties as assigned. Qualifications - Bachelor’s Degree required. - Experience may be used in lieu of education requirements. - Must have 3+ years of experience with: - Conducting courseware conversions. - Composica. - Lectora. - Must be a US citizen. - Background check required. - Successfully pass background and drug screening. Requirements - Experience with Section 508 accessibility standards with regard to online training (preferred). - Experience conducting quality assurance using customer-established requirements (preferred). - Ability to meet minimum security clearance requirements. - Ability to follow prescribed processes to complete learning asset conversion and document processes and outcomes for each learning asset. - Exceptional written and verbal communication skills that include the ability to interact with a wide variety of key stakeholders to ensure timely responses for all communications and deliverables across all projects. - Strong understanding of adult learning theory. - Superb planning, coordination, and organizational skills. - Results-driven with a positive attitude and a high degree of initiative and responsiveness. - Ability to multitask, meet tight deadlines, and attend to details while staying focused on key priorities and management. - Ability to work nights, weekends, and holidays as required. - Ability to travel up to 10%. Benefits - Broad range of benefits offered to team members. - Positive and supportive culture that encourages team members to do their best work every day. - Well-being programs and flexibility to make daily choices for a healthy, centered, confident, and aware lifestyle. - Opportunities for professional development and growth throughout careers.

• Conduzir o ciclo completo de CRO: identificação de oportunidades, formulação de hipóteses, priorização, desenho de testes, execução e análise de resultados. • Planejar, executar e analisar testes A/B, A/B/n e multivariados, garantindo rigor estatístico (significância, poder do teste, tamanho de amostra) e leituras confiáveis dos resultados. • Mapear e documentar a jornada do usuário, identificando pontos de fricção, abandono e oportunidades de otimização ao longo do funil. • Definir e manter o data layer e os planos de tagueamento (measurement plans), assegurando uma coleta de dados consistente e confiável. • Implementar e dar manutenção em rastreamento via Google Tag Manager, GA4 e demais ferramentas de coleta e análise. • Construir dashboards, relatórios e análises que traduzam dados em recomendações acionáveis para os times de produto, marketing e UX. • Colaborar com squads multidisciplinares (Produto, UX/UI, Engenharia, Marketing) para implementar variações de teste e priorizar o roadmap de experimentação. • Disseminar a cultura de experimentação e tomada de decisão baseada em dados na organização.

• Own and grow the core ISO and merchant acquirer channel, which is CardFlight’s primary distribution engine. • Develop and execute a strategy to reignite growth in a mature channel through fresh approaches to partner recruitment, enablement, and incentive structures. • Deepen relationships with existing acquirer and ISO partners while identifying and onboarding high-potential new partners. • Serve as a senior commercial point of contact for CardFlight’s most strategic channel relationships. • Scale SwipeSimple Connect, our early-stage direct-to-merchant sales channel, from its currently early-stage revenue base into a meaningful and growing contributor to total company revenue. • Build and refine the sales motion, tooling, and team structure required to efficiently acquire merchants directly at scale. • Identify and pursue referral partnerships and other top-of-funnel channels that accelerate direct merchant acquisition. • Lead CardFlight’s marketing function, including demand generation, performance marketing, referral partnerships, product marketing, and brand. • Build and optimize top-of-funnel programs that drive both channel partner recruitment and direct merchant sign-ups. • Ensure tight alignment between marketing and sales, with clear ownership of funnel stages and handoff processes. • Drive cross-sell and upsell of value-added services to CardFlight’s existing merchant base through the SwipeSimple App Marketplace. • Develop a systematic approach to merchant lifecycle revenue expansion, increasing average revenue per merchant over time. • Partner with product to shape the marketplace roadmap based on commercial opportunity and merchant demand. • Evaluate and pursue new market opportunities, including potential expansion into vertical software for services businesses, new distribution channels, and embedded payment partnerships. • Build the go-to-market framework and commercial infrastructure required to enter and scale any new markets CardFlight chooses to pursue. • Serve as a key partner to the CEO and executive team in long-term strategic planning and resource allocation decisions. • Own the revenue P&L, with accountability for hitting annual and quarterly revenue targets. • Build and lead a best-in-class RevOps function, including pipeline management, forecasting, CRM hygiene, and cross-functional reporting. • Drive pricing strategy and optimization across product lines and channels. • Ensure seamless coordination and handoffs across marketing, sales, and customer success, with clear metrics and accountability at each stage of the revenue funnel. • Lead, develop, and grow a team of approximately 15 across channel sales, direct sales, and marketing.

• Develop and expand long-term customer relationships • Actively identify and acquire new B2B customers across Eastern Austria, Slovenia, Croatia, and Hungary • Plan, implement, and achieve the regional sales targets and budget • Manage and close sales projects • Conduct customer churn analyses and develop win-back strategies • Ensure customer satisfaction by professionally handling feedback and complaints • Prepare sales reports and analyses to guide sales activities • Represent the company at trade fairs and industry events