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Surgical Scheduling Coordinator
Location
United States
Posted
1 day ago
Salary
$14 - $34 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Surgical Scheduling Coordinator
Agiliti
Role Description The Surgical Scheduling Coordinator is responsible for booking our equipment for hospitals across the country. This person will handle various interactions (phone/email/cases) to and from surgical customers to guide them through the scheduling process. Hours / Shifts: - Monday - Friday, 8:30 am - 5:30 pm CST or 9 am - 6 pm CST - On-Call Rotation includes: typically 1-2 weekdays per month and 1 weekend day per month. Qualifications - High School Diploma or equivalent required - Proven work experience as a Scheduling Coordinator or in Customer Service - Proficiency in Scheduling Software preferred - Experience using Microsoft Office 365 (Outlook, Word, and Excel) - Knowledge of clinical/medical practice operations, procedures, terminology, and administrative procedures preferred - For Remote Position Only: Separate work area free of distraction Requirements - Handles both initial inbound and follow-up outbound confirmation calls for scheduling of surgical procedures - Responds to customer voicemails and emails related to scheduling - Schedules cases with multiple modalities, confirming next-day schedules, approving cases via our online scheduling system, and assuring all cases are booked accurately - Identifies scheduling barriers and implements solutions to improve scheduling results - Follows established precaution and procedures in the performance of job duties to ensure a safe work environment. Adhere to policies regarding safety, confidentiality, and HIPAA guidelines - Participates in ongoing training to improve their understanding of our department and what we offer our customers - Assist in other tasks as assigned by Supervisor and/or Manager Benefits - Health insurance options for Medical, Dental & Vision plans - Short- and Long-Term Disability plans - Flexible Spending Accounts - Health Savings Accounts - Life Insurance Options - Paid Time Off - 401K Saving Plan with employer match - Employee Discounts - Tuition Reimbursement - Daily Pay program - Employee Assistance Program - Wellness programs
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