• Assist with the development, maintenance, and organization of clinical training materials, job aids, competency checklists, workflows, and reference guides. • Partner with Clinical Training Managers and subject matter experts to ensure training content remains current and aligned with clinical and operational standards. • Support updates to training materials based on quality findings, workflow changes, regulatory updates, and organizational priorities. • Assist in creating presentations, skills validation tools, competency assessments, and learning resources. • Coordinate onboarding activities for new Sprinters and Advanced Practice Providers. • Manage onboarding schedules, training assignments, and learner communications. • Track completion of required training, competencies, certifications, and compliance requirements. • Support virtual and in-person onboarding events, skills labs, and training sessions. • Serve as a resource for onboarding-related questions and training logistics. • Administer learning assignments and training records within the Learning Management System (LMS). • Maintain accurate competency, training, and completion documentation. • Monitor onboarding progress and communicate completion status to leaders and stakeholders. • Generate routine reports on training participation, onboarding completion, and competency compliance. • Support annual competencies and ongoing education initiatives. • Coordinate training calendars, materials, communications, and logistics. • Support field trainers, preceptors, and training facilitators with administrative and educational resources. • Assist with audits and documentation reviews related to training and competency programs. • Identify opportunities to improve training processes and learner experience. • Partner with Clinical Operations, Quality, Credentialing, Compliance and People teams to support clinician readiness. • Participate in process improvement initiatives related to onboarding and training operations. • Support organizational efforts to standardize training and competency management across markets.

• Sets and executes the Learning & Development strategy, incorporating emerging trends and partnering with senior leadership to drive enterprise initiatives, change management, and continuous capability building. • Leads the design and delivery of comprehensive training programs, ensuring alignment to business priorities, organizational readiness, and measurable improvements in performance, productivity, and quality. • Establishes and drives performance outcomes, setting priorities, goals, and KPIs while monitoring results and taking action to meet or exceed business objectives. • Builds and leads a high-performing team, including talent acquisition, development, coaching, and succession planning to strengthen organizational capability. • Partners with business leaders and stakeholders to assess learning needs, provide strategic guidance, and ensure effective application of training to on-the-job performance. • Drives operational excellence and innovation, including strategic process improvements, evaluation of training effectiveness, and optimization of resources (including budget oversight) to enhance impact and efficiency.

Role Description We are sourcing independent Language Fluency Coaches and Vocational Instructors for an AI benchmark evaluation project. As AI models increasingly support unstructured, conversational language learning for career and higher education advancement, their effectiveness relies on expert qualitative analysis. We are strictly looking for professionals with experience in vocational, soft skills, or spoken English institutes rather than traditional academic school environments. The objective of this project is not to grade academic marks, but to act as an expert evaluator who interprets real-world data collected by vendor raters, providing first-hand qualitative feedback to improve the model's individualized teaching styles. Qualifications - Demonstrable professional expertise as a Language Fluency Coach, ESL/EFL Instructor (e.g., IELTS/TOEFL), Soft Skills Faculty, or Vocational Institute Teacher. - Bilingual proficiency in English and at least one local Indian language (such as Hindi, Tamil, Marathi, Urdu, etc.). - Deep understanding of individualized, unstructured teaching methodologies designed to build practical conversational fluency for professional and higher education environments. - Strong communication and analytical skills, with the ability to clearly articulate pedagogical feedback during face-to-face meetings and via spreadsheets. Requirements - Operate autonomously to analyze evaluation frameworks and provide qualitative insights. - Analyze and interpret language-learning data and interactions collected by regular vendor raters in real-world environments. - Participate in qualitative, face-to-face (virtual) meetings to provide detailed, first-hand feedback on the AI’s teaching methodologies, conversational flow, and fluency development. - Synthesize complex feedback and pedagogical insights into structured spreadsheets to inform model refinement. - Ensure the AI's instructional approach aligns with individualized, unstructured teaching styles aimed at helping adult users gain fluency for jobs and higher education. Benefits - Pay range of $6-to-$65 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. - Final offer amounts may vary from the pay range listed above. - As a contractor, you’ll supply a secure computer and high‑speed internet. - Company‑sponsored benefits such as health insurance and PTO do not apply. Engagement Type Freelance / Independent Contractor Workplace Type Remote

Role Description We are seeking a dynamic and technically proficient Copilot Chat & Microsoft 365 Copilot Trainer to lead AI adoption and workforce enablement initiatives across the organization. This role focuses on training employees to effectively use both Microsoft Copilot Chat and Microsoft 365 Copilot applications to improve productivity, collaboration, communication, and decision-making. The ideal candidate combines expertise in Microsoft 365 tools with strong instructional and communication skills to deliver engaging training programs, develop AI usage standards, and support enterprise-wide adoption of generative AI technologies. Key Responsibilities - Training & Enablement - Deliver instructor-led, virtual, and self-paced training sessions for: - Microsoft Copilot Chat - Microsoft 365 Copilot - Teams Copilot - Outlook Copilot - Word Copilot - Excel Copilot - PowerPoint Copilot - SharePoint and OneDrive integrations - Teach employees how to use AI responsibly, securely, and effectively in daily workflows. - Demonstrate real-world business use cases and productivity enhancements using Copilot tools. - Conduct prompt engineering workshops and AI best-practice sessions. - Provide individual mentoring and coaching. - Content Development - Create training materials including: - User guides - Quick-reference sheets - Videos and tutorials - Hands-on labs - eLearning modules - Prompt libraries and templates - Develop role-based learning paths for executives, managers, and end users. - Maintain current training content as Microsoft releases Copilot updates and new AI capabilities. - Act as the primary point of contact for team members seeking AI-enabled technology, productivity tools, automation, and custom solutions. - Facilitate the requirements-gathering process, translating business needs into potential solutions using Microsoft Power Platform, Copilot, and other AI tools. - Deploy, configure, and manage Microsoft Copilot within Microsoft 365 environments. - Develop and implement best practices for AI-assisted workflows and automation. - Troubleshoot Copilot-related technical issues, performance bottlenecks, and security concerns. - Collaborate with IT and cybersecurity teams to ensure data privacy and compliance. - Evaluate Copilot updates, enhancements, and integrations for business needs. - Provide technical training and documentation for teams using AI-powered tools. Qualifications - Education: Bachelor’s degree in Information Technology, Education, Business, Communications, or related field preferred. - Experience/Skills: - Federal Client requires US citizenship. - Experience designing, building, and supporting Microsoft Power Platform solutions. - 3+ years’ experience working with OpenAI GPT models, either via Copilot or directly via Azure AI or OpenAI. - Strong hands-on experience with Microsoft 365 applications. - Experience using Microsoft Copilot Chat and Microsoft 365 Copilot tools. - Understanding of generative AI concepts and prompt engineering techniques. - Excellent presentation, facilitation, and communication skills. - Ability to simplify technical concepts for non-technical audiences. - Experience developing training content and learning materials. - Knowledge of AI, Generative AI and Copilot, and Microsoft productivity suites (Power Platform, SharePoint, Teams, Outlook, Office 365). - Ability to guide and train the enterprise and end users on how to: - Interact with Copilot (prompts, document context, instructions, agentic) to maximize output and interpret content generated to help drive insight and support decision making. - Integrate Copilot into business operations, assisting with the introduction of functionality into workflow. - Define Copilot use cases by mapping business requirements to Copilot capabilities, maximizing usage without customizations and providing design guidance for necessary customizations. - Ability to support the adoption of AI technologies and productivity tools within diverse business units. - Proficiency in AI automation, machine learning models, and NLP-based systems. - Strong problem-solving skills for technical debugging and optimization. - Knowledge of cybersecurity best practices in AI-powered enterprise solutions. - Strong understanding of IT Service Facilitation processes and methodologies. - Experience with business analysis, requirements gathering, and translating needs into actionable recommendations. - Excellent communication skills with the ability to facilitate discussions, document requirements, and present solutions effectively. - Certification(s): PL-900 (Microsoft Power Platform Fundamentals) – Required by start date. Salary and Benefit Information - The likely salary range for this position is $104,000 - $150,000. - 15 days PTO including paid parental, military, and bereavement leave. - Eleven (11) paid Federal holidays, five of which are floating holidays. - Health and Dental Insurance (including 100% employer paid premiums for employee coverage under the HDHP health plan). - Life Insurance, STD/LTD term disability coverage, with employer paid premiums. - 401 (k) plan with a match that is 100% vested after you complete two years of service. - FSA/DFSA/HSA flexible benefit plans. - Annual Tuition & Professional Development Reimbursement benefit. Application Deadline September 15, 2026