Our partner’s mission is to guide their community toward an active, independent lifestyle. Their team is built on values that shape everything they do: Humble Confidence – Knowing your talents and successes without needing to shout them Integrity – Doing the right thing with sincerity and strong moral principles Exceeding Expectations – Striving for growth, never settling for the status quo Contagious Positivity – Bringing energy and joy to every interaction Extreme Ownership – Taking responsibility without excuses, for yourself and your team
Healthcare Sales Development Representative
Location
Worldwide
Posted
58 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Healthcare Sales Development Representative
Virtual Rockstar
Role Description This is a remote position. Virtual Rockstar is hiring a full-time Healthcare Sales Development Representative (Outbound Appointment Setter) on behalf of a growing neuro-focused outpatient rehabilitation clinic. This is a dedicated outbound appointment-setting role focused on building genuine relationships with prospective and past patients through thoughtful, empathetic phone conversations — not transactional cold-calling. The primary goal is to help patients with neurological conditions access care while supporting the clinic’s continued growth. This role is ideal for someone who is naturally relationship-driven, emotionally resilient, highly organized, and genuinely passionate about helping individuals with neurological conditions such as stroke, traumatic brain injury (TBI), multiple sclerosis (MS), and Parkinson’s disease. Key Responsibilities - Outbound Appointment Setting & Relationship Building - Make outbound calls to Facebook leads, Google leads, and past patients to schedule evaluations and appointments - Conduct thoughtful, relationship-based phone conversations focused on building trust and rapport - Follow up consistently with prospective and past patients without being overly transactional or aggressive - Handle objections empathetically while maintaining professionalism and persistence - Schedule qualified patient evaluations directly onto the clinic calendar - Maintain detailed follow-up tasks and callback commitments within the CRM system - CRM & Documentation Management - Maintain accurate call notes and CRM hygiene within Go High Level (GHL) - Track outreach efforts, follow-up schedules, and patient interactions carefully - Submit detailed end-of-day reports using the provided reporting template - Review call recordings and continuously improve communication and outreach performance - Ensure all patient data and communications remain organized and confidential - Team Collaboration & Workflow Support - Participate in weekly coaching and performance review meetings - Attend team meetings with video on at all times - Communicate consistently with the clinic owner and team through Slack and Loom - Demonstrate initiative, accountability, and willingness to improve through feedback and coaching Qualifications - Experience in appointment setting, patient coordination, outbound calling, or relationship-based sales - Strong English communication skills with a warm, empathetic, and confident phone presence - Highly organized with strong CRM discipline and attention to detail - Ability to work independently and follow through consistently on callback commitments - Comfortable handling rejection and maintaining positive energy throughout the day - Experience using CRM systems such as Go High Level or similar platforms strongly preferred - Healthcare, physical therapy, or neurological rehabilitation experience is a plus Requirements - Comfortable using time-tracking software and maintaining accurate daily work logs as part of the team workflow - Proven phone-sales closing experience - Reliable internet setup with a professional camera and quality headset for team meetings and coaching sessions - Genuine interest in neurological rehabilitation and supporting patients with conditions such as stroke, TBI, MS, or Parkinson’s disease - Strong relationship-building approach focused on empathy, trust, and meaningful conversations rather than aggressive sales tactics Benefits - Competitive salary commensurate with experience - Opportunities for professional development and growth - Work in a dynamic and supportive team environment - Make a meaningful impact by helping to build and strengthen families across the Globe
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