• Ensure excellence in integration delivery across all new and existing customer deployments • Recruit, mentor, and lead a high-performing team of integration professionals • Cultivate and maintain integration standards, documentation, and best practices • Partner with implementation, product, and engineering teams • Serve as an escalation point for complex or high-risk integrations • Collaborate with customer technical teams • Establish metrics and reporting for integration performance • Continuously improve integration tooling, automation, and processes • Drive technical design reviews and architectural decisions

• Sit at the intersection of product, sales, and engineering - helping customers get the most out of Yoodli • Thrive in technical pre-sales conversations, guiding architecture reviews and crafting tailored solutions that showcase our platform’s value • Support customers through onboarding and integrations • Roll up your sleeves to tackle RFPs, security reviews, or support tickets to keep things moving • Become a trusted advocate for our users - translating their real-world needs into product insights

• Translate business requirements into unique technical solutions • Conduct calls to create and manage the integration plan for software partners • Design and present tailored integration project plans that align with partner business expectation and drive execution of plan • Operate in an AI-first mindset to innovate integration processes • Track and Report on Projects Logs, Key Performance Indicators, and drive constant improvement. • Collaborate with Account Manager on partner launch and GTM success • Transfer integration plan into ongoing production reference documentation for the partner and internal support teams • Be a “glue” role that connects the Operations, Success, Risk, Product and Engineering teams • Work closely with Customer Success team to provide ongoing integration support for partners • Work closely with product team to become an expert on piloting and implementing cutting edge fintech products

• Design, build, and maintain Elligint Health integration pipelines, using industry standards, protocols, and techniques. • Configure, test, and deploy core data channels across the Elligint Health integration suite, largely leveraging Mirth Connect as an integration specialist. • Help build reusable templates, patterns, and operations within our suite of tools to improve onboarding time and reduce customer support needs. • Support new client implementations, often serving as a point of contact and authority for customers active in projects. This may require direct communication, calls, and support with clients as needed. • Triage integration of service requests, support issues, or other general issues to maintain system integrity and uptime. • Document process, identify areas of improvement, and increase your knowledge and expertise through hands-on experience and educational opportunities. • Drive system interoperability initiatives, including HL7 v2/v3, FHIR, CDA, X12, and other healthcare data standards. • Stay current with emerging health tech trends, interoperability standards, and regulatory changes.