• Own and evolve the organization’s formulary strategy, including multi-tier architecture, therapeutic category management, biosimilar positioning, and specialty drug placement ensuring alignment with net-cost principles and AffirmedRx’s transparent PBM model • Lead enterprise-level evaluation and ongoing governance of formulary tier structures, ensuring clinical defensibility, rebate alignment, and consistency with client value propositions • Define and maintain cost thresholds, tier placement logic, and formulary decision criteria that can be applied consistently across the client portfolio • Partner with Rebate Strategy and Account Management to align formulary architecture with rebate contract performance and client financial objectives • Lead formulary pipeline monitoring and serve as the internal expert on drug approvals, biosimilar transitions, specialty pipeline developments, and market shifts with formulary implications • Serve as a strategic partner to the P&T Committee, ensuring formulary decisions are evidence-based, properly documented, and communicated in compliance with applicable regulatory requirements • Oversee the development of clinical monographs, formulary recommendation summaries, and therapeutic review materials for P&T review cycles • Establish and maintain clinical review standards that govern how new molecular entities, biosimilars, and specialty products are evaluated for formulary inclusion • Review and assess clinical literature and AMCP dossiers to guide formulary positioning and support coverage policy development • Build and govern a formulary pipeline communication infrastructure, including standardized monthly and quarterly updates for clients and internal stakeholders • Translate complex formulary and pipeline developments into clear, actionable communications tailored to clinical, operational, and non-clinical audiences • Partner cross-functionally with Utilization Management, Clinical Operations, Analytics, Account Management, and IT/platform teams to ensure formulary strategy is operationally sound and technically executable • Lead formulary change management execution in compliance with CAA 2026, ACA Summary of Benefits and Coverage (SBC), ERISA and non-ERISA applicable requirements • Maintain and evolve formulary change management policies, ensuring regulatory citations are current and processes are consistently applied across clients • Monitor the regulatory landscape for developments affecting formulary design, tier structure, and clinical coverage policy • Support URAC accreditation readiness and lead formulary-related accreditation activities, assessments, and corrective action planning • Provide of the formulary strategy team, ensuring execution-level formulary work meets quality, accuracy, and timeliness standards • Coach and develop the formulary team, creating structured development pathways and accountability frameworks aligned with AffirmedRx’s people-first culture • Serve as the primary escalation point for formulary issues and decisions before they reach the VP level • Shape the future-state formulary team structure as the organization scales, including identifying talent gaps and building the case for additional headcount

Role Description Provide leadership for real estate operations and transaction execution across the non-acute portfolio. Support the development and execution of real estate strategy by ensuring cohesive processes, accurate data, and effective deal execution in alignment with organizational goals. - Lead real estate transactions across the owned and leased portfolio, including leasing, acquisitions, dispositions, and renewals, in alignment with real estate strategy. - Oversee real estate project management activities, ensuring real estate projects and initiatives are coordinated, tracked, and progress in alignment with strategic priorities. - Serve as a real estate lead for system-wide initiatives related to growth, efficiency, and access. - Engage with operational leaders, identifying process improvements, and ensuring consistent execution of real estate-related components across markets. - Coordinate with the property management team to ensure proper communication and coordination on site-level activities, vendor transitions, and operational responsibilities that support broader real estate initiatives and transactions. - Translate strategic priorities into operational plans, performance metrics, and process improvements. - Manage data quality, dashboards, and analytics to support forecasting, reporting, and decision-making. - Lead the development of Standard Operating Procedures (SOPs), workflows, and technology solutions to support transaction execution and real estate operations. - Establish and monitor Key Performance Indicators to measure performance and process effectiveness. - Partner with real estate leadership and service teams to ensure alignment, consistency, and timely execution. Qualifications - Licensure / Certification / Registration: CERT COMMERCL INVST MBR preferred, Cert Property Manager preferred. - Education: Associate's degree/Bachelor's degree with 7 years of applicable cumulative job specific experience required, with 4 of those years being in leadership/management. - Strong understanding of property management, real estate strategy, and facilities. - Experience leading remote real estate teams. - Strong organizational, analytical, and executive communication skills. - Ability to lead in a matrixed, cross-functional environment. - Healthcare or mission-based real estate experience a plus. - Familiarity with tools like Yardi. - Experience building or refining real estate processes and performance frameworks. Benefits - Paid time off (PTO) - Various health insurance options & wellness plans - Retirement benefits including employer match plans - Long-term & short-term disability - Employee assistance programs (EAP) - Parental leave & adoption assistance - Tuition reimbursement - Ways to give back to your community

• Serve as the enterprise lead for member experience, partnering with business department leaders to improve member journeys, reduce friction, and strengthen consistency across channels. • Diagnose and resolve member and employee-facing process breakdowns through hands-on collaboration with frontline, operations, lending, digital, and support teams. • Own enterprise survey governance, survey standards, and vendor relationships, ensuring feedback data is translated into prioritized actions and measurable improvement. • Set, track, and reinforce service-level expectations for key member-facing processes across departments, elevating accountability and visibility with leadership. • Lead the cross-functional Member Experience Committee and related forums, prepare data-driven updates, tracking action items, and escalating stalled progress when needed. • Consolidate transactional and relational feedback into enterprise insights, identify recurring themes, and curate top priorities for improving loyalty, retention, and ease of doing business. • Provide regular reporting to executive leadership and strategic forums on member experience trends, service metrics, progress on improvement initiatives, and business impact. • Lead or participate as part of the team for Credit Union-wide initiatives and projects, as needed. • Support executive leadership in shaping and advancing priority member experience initiatives by coordinating insights, preparing materials, and helping drive follow-through across cross-functional efforts. • Partner with department heads to ensure detractor recovery, follow-up discipline, and experience improvement efforts are coordinated and sustained across the enterprise.

• Responsible for shaping data-driven strategies that enable sustainable customer growth, optimize portfolio performance, and drive enterprise business outcomes. • Combines advanced analytics, strategic thinking, and business leadership to identify emerging opportunities, influence decision-making, and deliver measurable impact across Acquisition and Account Management functions. • Leads high-impact strategy science initiatives by leveraging advanced analytics, experimentation, machine learning, and deep business insights to solve complex business problems. • Partners closely with senior business leaders, model development teams, technology organizations, and cross-functional stakeholders to define strategic priorities and translate insights into scalable solutions.