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Roamly logo
Roamly

Insurance that moves

Insurance Service Agent

InsuranceInsuranceOtherRemoteJuniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Texas

Posted

111 days ago

Salary

$55K - $65K / year

Seniority

Junior

High School1 yr expEnglish

Job Description

Insurance Service Agent

Roamly

• Effectively multitask while taking customer calls and handling email correspondence regarding billing questions, online payments, renewals, and cancellations. • Process incoming policy change requests from customers. • Review policy coverages and issue certificates of insurance, evidence of insurance, or binders. • Retain customers by overcoming objections to cancellation and providing effective solutions. • Upsell ancillary products such as roadside assistance, tire & wheel protection, and pet insurance. • Identify opportunities to cross-sell and transfer new business leads to the sales team.

Job Requirements

  • Experience & Licensing: A minimum of 1 year of experience in property and casualty insurance (Broker, Captive, or Carrier) is preferred. A Property and Casualty License is required.
  • Excitement for Change: You aren't just okay with change—you are excited by it. You enjoy being part of the evolution of a brand.
  • Multitasking Excellence: You are a master of managing your workload effectively, often handling competing priorities and high-volume tasks at once.
  • Customer-Focused: You are a detail-oriented individual with a strong commitment to providing the best possible service, and you approach every interaction with patience, empathy, and professionalism.
  • Technical Skills: You have a proficient working knowledge of G-Suite and Microsoft Office products.

Benefits

  • Competitive Compensation: Base salary of **$55,000-$65,000 DOE.**
  • Growth Opportunity: Join a company in its early stages and help build its foundation for success.
  • Equity: Opportunity to earn equity compensation.
  • Comprehensive Benefits: 100% company-paid medical premiums for employees, 401(k) [Match], and Flexible PTO.
  • Work-Life Balance: Enjoy RV rental discounts and a company culture that values a healthy balance between work and adventure.

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