• Identificar y contactar proactivamente potenciales partners (referidos, revendedores, ONGs y alianzas estratégicas) en la región Hispam. • Realizar el primer contacto, generar interés y coordinar reuniones con los Partner Executives (PEs). • Mantener un seguimiento constante con los prospectos para asegurar su avance hacia la activación como partners y una transición fluida. • Mantener toda la información de desarrollo de partnerships actualizada y precisa en las herramientas de prospección y CRM.

Ibotta is seeking a Client Partner Director to join our Health, Beauty, & Personal Care team and contribute to our mission to Make Every Purchase Rewarding. As a Client Partner Director, you will lead our most strategic partnerships, expand enterprise-level client relationships, and influence company-wide growth initiatives. We are looking for a transformational industry leader who combines deep client expertise with the ability to mobilize cross-functional teams and deliver outsized business impact. This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States. Candidates living in Atlanta, Austin, Bentonville, Boston, Chicago, Cincinnati, Cleveland, Dallas, Houston, Jersey City, Minneapolis, Nashville, New York City, Los Angeles, San Francisco, Seattle, or St. Louis may be eligible for remote work. What You Will Be Doing: - Own executive-level relationships with a portfolio of high-impact client accounts, driving long-term strategic value and consultative partnership development. - Lead complex, multi-product negotiations, leveraging cross-functional inputs (Product, Analytics, Marketing) to deliver innovative, ROI-positive solutions tailored to client goals. - Consistently meet and exceed revenue targets by identifying whitespace opportunities, expanding existing business, and accelerating adoption of emerging solutions like omnichannel. - Shape and execute strategic account plans that integrate marketing, merchandising, and shopper data strategies to drive measurable client and Ibotta business outcomes. - Deliver influential, insight-driven presentations and QBRs to executive stakeholders, using data storytelling to reinforce Ibotta’s value proposition and growth potential. - Partner with Account Management and internal stakeholders to drive seamless execution, performance alignment, and long-term success for major initiatives. - Act as a strategic advisor to clients, proactively identifying growth opportunities, industry shifts, and evolving needs across client organizations. - Serve as a leader and mentor across the Revenue organization, modeling best practices, supporting talent development, and contributing to the broader strategic direction of the team. - Champion cross-functional, high-impact projects that drive operational excellence, product innovation, and business-wide learning. - Travel 40+% to cultivate strong, trusted relationships and deepen executive engagement through in-person strategy sessions. - Embrace and uphold Ibotta’s Core Values: Integrity, Boldness, Ownership, Teamwork, Transparency & A good idea can come from anywhere. What We Are Looking For: - 8+ years of experience in a consultative, data-driven sales or client strategy role, preferably in digital media, mobile advertising, or CPG/Retail industries. Health, beauty and personal care experience a plus. - Proven success selling into executive leadership (VP and C-level) and navigating complex client organizations across multiple business units. - Track record of closing high-value, multi-product deals and delivering sustained revenue growth through strategic partnership development. - Superior communication and executive storytelling skills, with the ability to simplify complexity and influence a wide range of stakeholders. - Strong commercial and analytical acumen; ability to assess opportunities, identify risks, and develop actionable insights from performance data. - Demonstrated leadership in mentoring peers, leading initiatives, and shaping team culture in fast-paced, ambiguous environments. - Technical comfort with tools such as Looker, Salesforce, and Google Suite; ability to derive insights and incorporate them into strategic plans. About Ibotta ("I bought a...") Ibotta (NYSE: IBTA) is a leading performance marketing platform allowing brands to deliver digital promotions to over 200 million consumers through a network of publishers called the Ibotta Performance Network (IPN). The IPN allows marketers to influence what people buy, and where and how often they shop – all while paying only when their campaigns directly result in a sale. American shoppers have earned over $2.6 billion through the IPN since 2012. The largest tech IPO in history to come out of Colorado, Ibotta is headquartered in Denver, and is continually listed as a top place to work by The Denver Post and Inc. Magazine. Additional Details: - This position is located in Denver, CO or Remote in select cities and includes competitive pay, flexible time off, benefits package (including medical, dental, vision), Employee Stock Purchase Program, and 401k match. Denver office perks include paid parking, snacks, and occasional meals. - Total compensation range: $250,000-$290,000. Equity is granted in addition to the overall compensation package. This range is inclusive of a base range and a variable bonus. Talk to your recruiter to learn more! This compensation range is specific to the United States labor market and may be adjusted based on actual experience. - Ibotta is an Equal Opportunity Employer. Ibotta’s employment decisions are made without regard of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected status. - Applicants must be currently authorized to work in the United States on a full-time basis. - Applicants are accepted until the position is filled. - For the security of our employees and the business, all employees are responsible for the secure handling of data in accordance with our security policies, identifying and reporting phishing attempts, as well as reporting security incidents to the proper channels. Recruiting Agency Notice Ibotta does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to any Ibotta employees. #LI-Remote #BI-Remote #LI-Hybrid #BI-Hybrid

Title: Veterinary Client Experience & Call Quality Specialist Location: USA Department Administrative Employment Type Full Time Workplace type Fully remote Compensation $22.00 - $24.00 / hour Department: Administrative Job Description: Innovetive Petcare is seeking a customer-focused, detail-oriented Call Quality Monitoring Specialist to support exceptional communication standards and client service experiences across our veterinary hospitals. In this fully remote role, you will review client phone interactions, evaluate appointment booking effectiveness, monitor AI-assisted call experiences, and help improve how veterinary teams connect with pet owners every day. This opportunity is ideal for candidates with experience in veterinary customer service, veterinary receptionist leadership, call quality assurance, veterinary client communications, or multi-site client support environments who are passionate about delivering outstanding service experiences. If you enjoy coaching through insight, identifying opportunities to improve the client journey, and supporting veterinary teams through communication excellence, we encourage you to apply. Key Responsibilities Veterinary Client Service & Call Quality Monitoring - Review and evaluate recorded inbound and outbound veterinary client calls across assigned hospitals - Assess customer service quality, professionalism, empathy, and communication effectiveness - Monitor AI Virtual Assistant interactions for accuracy, client experience quality, and successful call routing - Evaluate appointment booking conversion and identify missed scheduling opportunities - Score calls using standardized quality assurance guidelines and service standards - Identify coaching opportunities related to client communication, scheduling, and de-escalation techniques - Maintain detailed records of call reviews, scoring, trends, and feedback documentation Client Experience Reporting & Insights - Prepare weekly and monthly call quality reports and customer service scorecards - Analyze trends related to: - Appointment conversion performance - Missed and abandoned calls - After-hours client communication - AI-assisted call handling effectiveness - Scheduling accuracy and responsiveness - Share actionable insights and service improvement recommendations with leadership teams - Help identify enterprise-wide opportunities to improve the veterinary client experience Coaching & Training Support - Partner with hospital leaders and CSR teams to improve client communication standards - Provide examples of successful client interactions and coaching opportunities - Recommend customer service training topics based on recurring trends and quality findings - Support onboarding and early-stage CSR development through call review feedback Systems & Program Support - Utilize Weave for call playback, communication review, and reporting - Use Patient Prism analytics to evaluate booking conversion and call outcomes - Support optimization efforts for AI-assisted veterinary communication systems - Assist with refining customer service quality standards and evaluation processes Qualifications - At least 1 year of leadership experience. - Previous experience in call quality assurance, call monitoring, customer service coaching, or client experience evaluation - 2+ years of experience in veterinary customer service, veterinary reception, veterinary operations, or client communications - Strong listening, communication analysis, and interpersonal skills - Excellent written communication and documentation abilities - High attention to detail with strong organizational and time management skills - Ability to manage multiple hospitals, priorities, and reporting workflows simultaneously - Proficiency with Microsoft Office, including Excel and Word Preferred Qualifications - Experience using Weave communication software - Familiarity with Patient Prism or similar call analytics platforms - Background in veterinary front desk operations, veterinary call centers, or multi-location support environments - Experience working with AI-assisted customer communication technology or virtual assistant platforms - Multi-site veterinary support or enterprise-level experience Why Join Innovetive Petcare? At Innovetive Petcare, we are committed to delivering exceptional veterinary care and outstanding client experiences across our growing hospital network. This role offers the opportunity to directly influence how pet owners experience communication, scheduling, and support throughout their veterinary journey. You will collaborate with compassionate, forward-thinking teams focused on innovation, service excellence, and continuous improvement in veterinary medicine. Full-Time Benefits Include: - Medical, dental, vision, and life insurance - Paid time off - 401(k) with employer match - Employee discounts - Free annual membership to Calm Health - Ongoing training and career development opportunities Join a team that values communication excellence, customer service, and meaningful impact in veterinary healthcare. About Innovetive Petcare Innovetive Petcare owns and operates veterinary practices across the country. Our clinics benefit from our tools, resources, and a great support team dedicated to helping veterinary practices prosper and grow. We run a great business so our veterinarians can focus on providing exceptional patient care. We want our veterinarians and staff to enjoy a better life, with more work-life balance, a strong supportive community, and ongoing training and career development. At Innovetive Petcare, it all begins with a great team. From the veterinarians, veterinary technicians, practice managers, and administrative staff at our clinics, to the great support team in our home office, our team is passionate about animal health. We are a culture-first company, that is working to redefine the veterinary lifestyle! We don’t just talk about it; we are living it! Equal Opportunity Employer Policy Innovetive Petcare is an Equal Opportunity Employer and a member of E-Verify. We are proudly committed to recruiting and retaining a diverse and inclusive workforce. We do not discriminate based on age, race, gender, sexual orientation, religion, national origin, disability, or any other non-merit factor. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.

Role Description We are seeking refined, detail-oriented individuals to support a high-touch client experience within a dynamic, travel-focused environment. In this role, you will coordinate logistics, manage timelines, and ensure every element of the client journey is executed seamlessly—from initial planning to final confirmation. This fully remote opportunity is ideal for individuals who take pride in delivering elevated service, thrive in organized environments, and enjoy creating smooth, stress-free experiences behind the scenes. No prior industry experience is required; however, a strong sense of organization, discretion, and client care is essential. Comprehensive training and ongoing support are provided. As a Client Logistics Coordinator, you will play a key role in curating and coordinating travel-related experiences, ensuring every client interaction is polished, personalized, and thoughtfully managed from beginning to end. Qualifications - Exceptional attention to detail and strong organizational ability - Polished, professional communication skills - Ability to manage responsibilities independently with consistency and discretion - Tech-comfortable and confident navigating digital platforms and systems - A proactive, solutions-oriented mindset - A natural ability to create a calm, seamless experience for clients Requirements - Applicants must be authorized to work in: United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions Benefits - 100% remote with flexible scheduling - Designed for autonomy and work-life balance - Structured onboarding with continued mentorship and support - A collaborative, professional team environment - Performance-based growth opportunities within a premium, service-driven space Ideal Candidate Profile - Individuals seeking a polished, remote career path - Professionals transitioning into a client-focused, service-oriented role - Those who enjoy organization, coordination, and working behind the scenes - Individuals who take pride in delivering elevated, detail-driven experiences Apply If you are highly organized, dependable, and take pride in delivering a refined, seamless experience, we invite you to apply and become part of a team dedicated to creating exceptional client journeys.