Role Description Manage multiple teams of Specialists and team leads to ensure the successful support of the user base and the continuous improvement of team capabilities and performance. - Manage not only specialists within the team but also those with lead/supervisory responsibility of other staff across Turnitin products. - Actively participate in responses to live service outages and post mortem activities, always with a customer first mindset. - Identify future areas of improvement and risks, and proactively work to prevent/limit both customer and team impact. - Deliver regular reporting and MI to track KPIs and monitor performance at team and individual level – share with Support Director. - Manage team performance, agreeing clear goals and targets at both an individual and wider team level, reviewing performance formally and informally, giving feedback, course correction, motivation and enabling recognition. - Ensure the wider team are following established ways of working/process and procedures. - Work closely with the wider Turnitin leadership team to ensure that ways of working, processes and systems are fit for purpose, efficient and effective, revising these in a proactive and collaborative way. - Via team (and through own actions), carry out user support activities, answering client emails and questions. - Handle escalations from Product Specialists, liaising with team members across all tiers, and other key stakeholders as required. - Partner with the Knowledge and Quality team to ensure team members have the knowledge to perform to expected standards. - Coaching and supporting your team’s development as necessary, taking the lead in the performance management process, delivering regular 1-1s to team members. - Collaborate with the team both up and downstream to encourage the creation of ongoing training and development programmes for the Support community. - Own and direct projects internal to support and also act as a key stakeholder in cross functional workstreams as required. - Regularly assess team performances and look at continuous improvement – in process/ways of working, systems use, etc. - Take part in recruitment activity for the team as required. - Identify, lead and take part in continuous improvement projects across a wide platform of subjects in relation to your team and the wider Product Support Community – including Training/Ways of working/etc. - Understand the Tii value proposition and how this fits into the strategic direction of the global edtech marketplace - effectively communicate the value proposition ensuring that your team fully understand and can handle client questions. - Work with Global Support Director to ensure your team are engaged in both the team and wider company strategy, goals and purpose – through regular communication and meets/events. - Deputise for the Global Support Director as required ensuring that our customer centricity comes through in all communications, both internal and external. - Actively progress own personal development. Qualifications - Bachelor’s degree or equivalent experience. - Experience in building customer relationships. - 10+ years in a successful customer care role. - 3+ years team leadership/supervisory experience. - Experience developing and implementing projects. - Excellent written and verbal communication skills. - Strong organizational and analytical skills. - Be a subject matter expert in the relevant products. Requirements - Commercial knowledge of the education sector. - User experience of CRM systems preferably Salesforce. Benefits - Remote First Culture. - Health Care Coverage*. - Education Reimbursement*. - Competitive Paid Time Off. - Self-Care Days. - National Holidays*. - 2 Founder Days + Juneteenth Observed. - Paid Volunteer Time*. - Charitable contribution match*. - Monthly Wellness or Home Office Reimbursement*. - Access to Modern Health (mental health platform). - Parental Leave*. - Retirement Plan with match/contribution*.

Role Description You will be responsible for contributing to a business strategy for the territory that expands K-12 and Enterprise sales coverage. You will be responsible for meeting and exceeding sales targets by establishing and leveraging business relationships, marketing and sales programs, other SMART resources and by working directly with end users to advance sales opportunities. You will work with a territory team to monitor the progress of large K-12 adoptions as well as daily run rate business with a focus on expanding the channel and developing new end customer opportunities. You will help facilitate cross functional actions between your territory team members to drive discussions and actions to support the channel and end user. You will be responsible for understanding key metrics and ensuring those metrics are successfully met in driving the territory to hit revenue, margin, interactive flat panel unit and software unit targets. You will be expected to help forecast business from your resellers and end customers with regular accurate updates to your Sales Director. Qualifications - Degree in education, business, marketing or a related field - At least 5 years' experience in sales with a successful, fast-paced, technology-driven business - Excellent interpersonal, written and verbal communication skills, and the ability to work effectively with a wide range of individuals and teams both locally and remotely - Excellent reasoning and problem-solving abilities with a high level of self-motivation - Strong time-management and planning skills - High degree of comfort operating in a fast-paced environment with changing priorities and deadlines - Very strong approach to tasks with a positive attitude while focusing on performance and results - Demonstrated solid experience working with and developing relationships across sales channels and end users Requirements - Proven track record of establishing and maintaining business relationships through effective account management, including regular face-to-face meetings and communication at a business partner and end user levels demonstrating a high degree of professionalism - Demonstrated success in working in a team environment - Proven track record for accurately forecasting and meeting targets - Ability to evaluate and leverage channel partner relationships to ensure maximum coverage of all markets - An understanding of how to create a territory plan that includes possible strategic changes and executable, measurable actions - Develops strategic initiatives for your assigned territory that will drive incremental revenue, both from a channel and end user perspective - Effectively utilizes a CRM as a tool to forecast business and inform business decisions - Be able to proficiently and effectively conduct demonstrations of our product and communicate company messaging successfully - Supporting channel partners and end-users at local trade shows, seminars, conferences and customer events as needed - Perform other duties as required Supervision - Does not have direct reports - Travel up to 75% - A valid passport, or no impediment to obtaining one Working Conditions - Remote with successful candidate living in Texas Benefits

Title: Treasury Associate Location: Detroit Job Description: DUTIES: Participate in development and execution of various corporate treasury functions, including capital planning, liquidity and cash management, capital markets activity, relationship management with banks and rating agencies, and hedging activity. Perform critical treasury jobs in various teams, including Capital Planning & Corporate Finance, Corporate Special Projects, Debt & Equity Capital Markets, Foreign Exchange & Commodities, Cash Investments & Structured Finance, Auto Finance, Treasury Operations, Supplier Finance Risk Management, Pensions Strategy and Pension Asset Management. Cooperate with individuals within and outside the group, including cross-functional partners. Solve problems and develop new methods of analysis to streamline decision-making. Search out and correct inconsistent data and find and fix root cause of inconsistencies. Craft positive relationships with a broad range of functions throughout the organization. Hybrid Work Policy - 3 days In-office, 2 days remote - Must be able to report to local office. REQUIREMENTS: Master’s degree in Business Administration, Finance, Economics, Accounting, or related field of study. Three (3) years of experience as a Corporate Development Associate, Corporate Development Analyst, or related occupation. Three (3) years of experience with the following: Financial tools, including ROIC, NPV, and IRR; Knowledge of corporate finance principles, including ability to perform balance sheet analysis, income statement analysis, cash flow statement analysis, and capital structure analysis; Application of accounting principles; Excel, modeling, and financial valuation skills; Performing financial analysis and utilizing analytical skills to optimize a range of inputs and scenarios to support effective decision-making; Business writing: summarize and recommend clearly in verbal or written communications; and Preparing various financial reports, analyses, and presentations to facilitate collaboration across team members. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment.

Role Description We are looking for an effective Warehouse Manager to direct receiving, warehousing, and distribution operations. You will oversee the efficient receipt, storage, value-adding servicing, and dispatch of a wide variety of products. - Strategically manage warehouse in compliance with the company’s policies and vision. - Oversee receiving, warehousing, distribution, and maintenance operations. - Setup layout and ensure efficient space utilization. - Initiate, coordinate, and enforce optimal operational policies and procedures. - Adhere to all warehousing, handling, and shipping legislation requirements. - Maintain standards of health and safety, hygiene, and security. - Manage stock control and reconcile the data storage system. - Prepare annual budget. - Liaise with clients, suppliers, and transport companies. - Plan work rotas, assign tasks appropriately, and appraise results. - Recruit, select, orient, coach, and motivate employees. - Produce reports and statistics regularly (IN/OUT status report, dead stock report, etc.). - Receive feedback and monitor the quality of services provided. Qualifications - Proven work experience as a warehouse manager. - Expertise in warehouse management procedures and best practices. - Proven ability to implement process improvement initiatives. - Strong knowledge of warehousing Key Performance Indicators (KPIs). - Hands-on experience with warehouse management software and databases. - Leadership skills and ability to manage staff. - Strong decision-making and problem-solving skills. - Excellent communication skills. - BS degree in logistics, supply chain management, or business administration. Requirements - All providers must go through a third-party background check only after you are confirmed for a job. - Each provider will go through etiquette training to ensure that every provider is a friendly and well-mannered individual. - Requires working from detailed instructions and occasional independent decision-making. - Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, or procedural manuals. Benefits - Build your future with a secure & safe platform. - Be your own boss by choosing the TASKS that best suit your schedules. - Build your income to help increase your revenue. - Book tasks that are within a 15-mile radius. - Clients will have a choice to give the providers reviews and star ratings. - Our client's and providers' health & well-being are our highest priorities.