Winning Assistants LLC logo
Winning Assistants LLC

We provide virtual assistants from the top 1% global talent pool to help companies scale & streamline operations.

Insurance Verification and Authorization Specialist – Physical Therapy, Orthopedic

Location

Philippines

Posted

1 day ago

Salary

$5 - $6 / hour

Seniority

Mid Level

Associate Degree2 yrs expEnglish

Job Description

Insurance Verification and Authorization Specialist – Physical Therapy, Orthopedic

Winning Assistants LLC

• Insurance Verification (Phone-Based Required): • Contact insurance providers to verify coverage, benefits, and requirements • Perform phone verification especially for all first-time patient visits (portal-only verification is not sufficient) • Document all verification details, including representative name and reference number • Follow required verification procedures without exception** • Prior Authorization Management: • Initiate, submit, and follow up on prior authorization requests • Track authorization status and ensure timely updates • Maintain accurate documentation of approvals and pending requests** • Process Compliance & Data Handling ** • Follow established verification workflows and protocols • Retrieve missing or incomplete information from patient charts when needed • Maintain and update tracking spreadsheets for verifications and authorizations

Job Requirements

  • Atleast 2 years of direct experience handling Benefits & Eligibility verification for U.S. healthcare providers
  • Strong experience in insurance verification and prior authorizations, preferably in PT/OT/Speech Therapy is a plus
  • Excellent attention to detail and willingness to follow specific protocols
  • Comfortable making frequent insurance calls
  • Proficient in Google Sheets or Excel
  • Experience in medical billing or revenue cycle management is highly valued
  • Background in Physical Therapy or Orthopedics is a plus
  • Familiarity with Prompt (EMR) is a plus
  • Must be proficient in speaking and writing English very clearly
  • Must have relevant work experience
  • Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
  • Must be available for video meetings with your camera on (when needed)

Benefits

  • Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
  • Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
  • HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
  • Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
  • Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
  • Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
  • Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
  • Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.

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