• Plan and conduct user research using appropriate methodologies to gather insights and validate hypotheses • Develop interaction models and user flows • Create wireframes, prototypes, and high-fidelity designs that effectively communicate design ideas • Collaborate with product managers, developers, and other stakeholders to define and implement innovative solutions for product direction, visuals, and experience • Advocate for the user throughout the product development lifecycle, ensuring that user experience is prioritized in all decisions • Design responsive web applications using Google Material Design and native mobile apps following platform-specific guidelines • Leverage design tokens and design systems to achieve consistency across portfolio applications • Stay updated on industry trends, best practices, and emerging technologies to continuously improve the design process

• Own the end-to-end design of Paddle's foundational seller experiences, sign-up, onboarding, and the surfaces that connect our products together, from discovery and concepting through delivery, iteration, and long-term evolution. • Own and lead Paddle's design system from a design perspective, designing new components, defining and documenting intended usage, and driving adoption across every product team. • Act as a horizontal partner to all other product teams, creating guidelines, principles, and reusable patterns that keep the experience consistent across the platform as Paddle grows. • Contribute actively to integration and AI experiences, shaping interaction patterns and surfaces, and forming a clear point of view on where AI delivers real user value (and where it gets in the way). • Lead design thinking for foundational work, including information architecture, interaction patterns, accessibility, and scalable component design. • Partner closely with Product, Engineering, and Stakeholders to define problems, shape solutions, influence roadmaps, and ship high-quality outcomes. • Use research, data, and customer feedback to validate decisions and continuously improve the experience. • Set and uphold quality and craft standards across the product organisation, advocating for user-centred design and a high design bar. • Use storytelling to build alignment and secure buy-in for foundational, cross-cutting work that often spans many teams. • Mentor and support other designers through collaboration, feedback, and critique. • Own and improve the customer experience across a complex B2B platform used by thousands of SaaS companies and millions of their customers.

• Applies relevant teaching experiences and understanding of learning sciences, pedagogy, and instructional design • Develops digital-first solutions that solve specific market problems • Works as part of a collaborative agile scrum team • Defines the end-to-end user journey for all digital experiences • Creates and adapts content and metadata for a research-based experience • Serves as a developer on a scrum team responsible for solving teaching and learning problems • Develops instructionally-sound content that delivers value to customers • Advocates for user research to inform decisions • Applies insights from data to propose solutions

• Create polished, dev-ready Figma design deliverables for end-to-end experiences. • Take ownership of assigned product features and user flows, translating high-level requirements into intuitive, functional visual design deliverables. • Partner closely with Product Managers, Engineering and stakeholders to deliver persona-first, data-driven solutions. • Leverage user research, analytics, and feedback to iterate on designs. • Leverage modern AI-assisted tools to automate repetitive tasks and rapidly prototype high-fidelity explorations. • Actively use and contribute to the Extend Design System. • Participate in design reviews and critiques, providing constructive feedback to peers.