Securitas Security Services logo
Securitas Security Services

Securitas’ mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits. Core values - Integrity, Vigilance, and Helpfulness Employees come from diverse backgrounds, bringing distinctive skills and perspectives.

Program Manager

Technical Program ManagerTechnical Program ManagerFull TimeRemoteLeadTeam 10,001

Location

United States

Posted

4 days ago

Salary

$120K - $125K / year

Seniority

Lead

No structured requirement data.

Job Description

Program Manager

Securitas Security Services

Role Description We’re looking for a Program Manager to oversee operations across multiple client locations in our Global Clients Americas (GCA) division. In this role, you’ll be the key connection between our clients, our teams, and our business—driving service excellence, consistency, and continuous improvement. If you enjoy leading people, solving problems, and owning results, this role gives you the platform to do it on a large scale. About the Role We’re looking for a Global Clients Program Manager to act as a strategic security advisor for one of our key global clients. In this role, you’ll own the overall security program for your assigned account(s) – from strategy and service delivery to financial performance and continuous improvement. You’ll be the main point of contact for the client, making sure our services are consistent, proactive, and aligned with their business goals across multiple locations and regions. This is a high-visibility role with direct impact on client satisfaction, retention, and growth. What You’ll Do - Strategic Leadership & Client Partnership: - Serve as the primary security advisor and relationship owner for assigned global client account(s). - Develop and execute a comprehensive security program strategy aligned with both Securitas and client objectives. - Lead regular business reviews with client stakeholders and Securitas leadership, addressing performance, risks, and opportunities. - Operational Excellence: - Ensure consistent, high-quality service delivery across all client locations. - Coordinate and oversee Security Risk Reviews using industry best practices and client-specific tools. - Support special events, emergency coverage, and new site start-ups or transitions. - Drive standardization and continuous improvement of processes, post orders, and operating procedures. - Financial & Business Management: - Take full P&L ownership for the account, monitoring financial and operational indicators to improve performance. - Support strategic budget planning for guard services and security system deployments. - Lead or support global RFI/RFP responses, including pricing strategy and coordination across regions. - Teamwork & Global Coordination: - Build strong relationships with Securitas branches, alliance partners, and global service providers. - Coordinate global service delivery, ensuring alignment with the Global Clients Americas (GCA) model and best practices. - Help develop and maintain a global service network that can support the client’s evolving needs. - Innovation & Problem Solving: - Identify risks, gaps, and opportunities in the security program and propose practical, data-driven solutions. - Introduce new ideas, tools, and approaches to improve service quality, efficiency, and client value. Qualifications - Bachelor’s degree preferred. - At least 5 years of progressively responsible management experience in business management, security management, or a closely related field. - Proven experience managing key accounts or complex programs, ideally in a multi-site or global environment. - Strong financial acumen, including comfort with P&L, budgeting, and performance metrics. - Excellent relationship-building and communication skills, with the ability to influence at multiple levels. - Comfortable with extensive travel (around 50%) and working across time zones and cultures. Benefits - Medical, Dental, Vision, 401(k) with company match, Paid Time Off, Career Growth Opportunities. - Retirement plan. - Employer-provided medical and dental coverage. - Company-paid life insurance. - Voluntary life and disability insurance. - Employee assistance plan. - Securitas Saves discount program. - Paid holidays. - Paid time away from work. - Access to earned wages on a daily basis (restrictions and fees may apply).

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MD Anderson Cancer Center logo

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The MD Anderson Cancer Center is one of the oldest and most renowned cancer facilities in the world. Founded in 1941 as a member of the University of Texas syst

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Material Group

We're an Equal Opportunity Employer and do not discriminate on the basis of any protected status under applicable law.

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United States