• As Quality Assurance Lead for the OPTN Patient Safety and Compliance task order, coordinates all QA across all systems • Maintains familiarity with modern quality assurance standards and tools • Champions automated testing and test coverage • Leads a team of Quality assurance analysts to design and execute software tests to identify problems • Oversees, develops, and executes comprehensive suites of automation test plans and test cases • Contributes to major research projects and provides input into new directions for existing program areas • Participates in successful proposals for new research studies that support or extend Arbor Research's portfolio • Provides scientific and operational oversight for research projects • Presents seminars, talks, and lectures on behalf of Arbor Research

• Conduct complete penetration tests, report on results, and provide improvement recommendations • Ensure customer satisfaction through the delivery of high-quality consulting services across a portfolio of commercial and federal government projects • Ability to elicit and understand customer requirements and convert those requirements into a technical services solution • Ability to accurately estimate time and cost for each project • Foster an environment of continuous learning, innovation and excellence • Work closely with development teams, product managers, and customer success teams to ensure successful delivery of consulting services or product implementation projects and remove roadblocks • Develop, review and approve formal statements of work, change requests, and proposals • Formulate timely reports and documentation to track progress • Effectively collaborate with peers and company leadership to accomplish team, corporate and client objectives • Answer developer, designer, and content contributor questions about IT Security requirements.

Role Description Provides remote, patient-centered case management support and education to assigned patients. The role focuses on relationship building, care coordination, and navigation of insurance and pharmacy protocols to support medication access, adherence, and disease-state education. - Adhere to all program-specific contractual agreements, company policies, quality standards, and compliance requirements. - Build and maintain therapeutic relationships with assigned patients throughout the duration of the program. - Deliver patient-centric education regarding treatments, disease states, and prescribed products. - Manage a designated caseload including scheduled outreach, adherence monitoring, and accurate documentation in program databases. - Coordinate interactions between patients and internal or external clinical partners as appropriate. - Customize interactions based on individual patient needs, health literacy, and program requirements. - Participate in program-specific customer meetings, training sessions, and orientations. - Demonstrate clinical competency and system proficiency as validated through required assessments. - Support special projects and additional duties aligned to contract performance and business needs. Schedule: Hours: 11:00 a.m. – 8:00 p.m. Eastern Time Qualifications - Active, unrestricted Registered Nurse (RN) license in primary state of residence; compact license required. - Minimum of two (2) years of RN clinical experience. - Demonstrated proficiency with Microsoft Office applications and basic database navigation. - Strong verbal and written communication skills. - Ability to manage multiple priorities, meet deadlines, and work independently in a remote environment. Requirements - Bachelor of Science in Nursing (BSN) or active enrollment in a BSN program (preferred). - Case management or care coordination experience (preferred). - Knowledge of pharmacy operations, pharmaceuticals, life sciences, or healthcare business environments (preferred). Benefits - Hourly rate of 33 - 56 USD, depending on relevant factors, including experience and geographic location. - Eligibility to participate in an annual bonus plan. - Comprehensive health-related benefits including medical, vision, dental, and well-being and behavioral health programs starting on day one. - 401(k) plan. - Company paid life insurance. - Tuition reimbursement. - A minimum of 18 days of paid time off per year and paid holidays.

• Assist Business Analysts with requirements gathering, system design, development, testing, and implementation on the Mendix low-code platform • Configure and develop Mendix applications: microflows and nanoflows, domain models, UI components and pages, integrations and data sources • Analyze and chart current-state business processes; document future-state processes, business rules, process flow diagrams, and workflows • Prepare User Acceptance Testing (UAT) test cases and coordinate UAT with stakeholders • Perform data validation and quality assurance within Mendix applications • Support pre-go-live testing and troubleshoot application issues and defects • Participate in Agile/Scrum status calls; maintain project documentation