Role Description Responsible for financial performance improvement - more than one customer/project/program. - Primary commercial interface between the Company and OEM. - This role is responsible for driving sales growth, managing customer relationships, handling contract negotiations, and overseeing the profitability of specific accounts or product lines. - Develops the company’s strategic plans to ensure continued growth and profitability objectives. - Execute strategic planning and the continuation of corporate development. - Responsible for the analysis and recommendations related to: - Emerging industry trends - Expansion opportunities including mergers and acquisitions - Competitive threats - Viability of outside business partners - Venture capital sources - Internal business performance - Business process improvement - Track and manage all commercial aspects of the account, including pricing, tooling, and piece price negotiations. - Develop and implement strategic sales plans to achieve revenue goals. - Serve as the main point of contact for program management, coordinating between internal teams (engineering, quality, manufacturing) and the customer. - Manage engineering changes and secure necessary cost adjustments. - Support new program launches to ensure deliverables meet customer timelines. Qualifications - BS/BA required - MBA/MS preferred Requirements - Requires 5-8 years of experience Knowledge/Skills/Abilities - Excellent communication skills - Proven experience with automotive OEM purchasing processes and supply chain logistics. - Technical Skills: Strong proficiency in MS Excel (data analysis) and PowerPoint (executive presentations). - Technical Understanding: Ability to understand manufacturing processes (stamping, casting, molding, etc.). - Prefer experience directly with OEM’s.

• Own the development and delivery of creative workstreams for sports partnerships • Act as a connector across account, creative, strategy, and production teams • Guide end-to-end creative process and ensure high quality deliverables • Manage client relationships and oversee creative-focused projects • Ensure workflow efficiency and reduce friction across programs

• Be the commercial owner of assigned Enterprise accounts, responsible for NRR, ecosystem adoption, renewals and revenue growth • Build and execute individualized account plans: stakeholder mapping, communication and reputation objectives, decision cycles and expansion potential • Conduct QBRs with C-level executives and communication directors, translating media and reputation metrics into business terms and ROI • Execute product expansion motions: plan upsells and cross-sells across Monitoring, KnewinAI, Dino and Comunique-se • Identify expansion signals within the customer base and hand off opportunities to the responsible account farmer with context and a structured proposal • Serve as an internal reference for account intelligence, mapping usage patterns and replicable cross-sell opportunities • Ensure recurring, active adoption of each product in use — the metric is real engagement, not NPS • Map the client’s stage in the ecosystem and identify the next product that delivers incremental value • Operate a proactive anti-churn approach: identify product-level disengagement signals and intervene with concrete projects before churn occurs • Act as the interface with the Onboarding team to ensure quality activation on the first Enterprise touchpoint • Collaborate with Marketing to develop case studies, materials and expansion narratives • Bring the voice of the Enterprise customer as strategic input to the product roadmap

• Manage a $1-4 Million book of business between 6-10 accounts. • Lead regional team of Account Managers, setting strategy, managing performance and defining global processes jointly with CCO and other leaders • Maintain view of renewal and upsell opportunities, risks and forecasts; report out on metrics weekly • Retain accountability for regional performance against financial targets • Research existing accounts to assess business opportunities for upsell, renewal value and services revenue. • Collaborate with assigned account teams to create and maintain account plan; pull on relevant colleagues within the business to meet account needs • Provide input to marketing and engagement campaigns targeting existing accounts / customers • Manage customer account data, follow up on marketing lead activity and follow relevant processes to capture outcomes • Use domain experience, understanding and thought leadership (e.g., disruptive trends) to establish and grow relationships with influencers and decision-makers in existing accounts. • Identify and facilitate appropriate coaching and content for customers’ based on their maturity, ambition and business context • Lead solution discovery to understand client requirements, objectives and priorities. • Present the Orgvue platform including team and/or consultative presentations and efforts. • Work with existing clients to further develop their communities and provide new introductions. • Work with senior management and corporate counsel, negotiate contracts and provide all follow-up to deliver signed contracts. • Maintain strong upsell, renewal and services pipeline, and forecast to increase visibility of short and long-term prospects through our CRM. • Meet agreed monthly/quarterly/annual performance objectives in both upsell activity (meetings/demos) and quota achievement. • Collaborate with internal stakeholders in Customer Experience, Revenue and R&D to communicate and escalate product challenges and opportunities based on market observations and customer feedback • Work closely with alliance manager and partner teams to understand and assess joint pipeline and potential opportunities with partners, maintain understanding of Orgvue relative to partner propositions and strategies. • Help develop compelling joint value propositions to help drive growth in our project business and conversion opportunities. • Where appropriate develop joint account plans with our strategic partner(s) and identify opportunities to embed, enhance and grow Orgvue usage further for both projects and long-term license use cases.