• Analyzes and processes complex or technically difficult medical malpractice claims • Manages claims through well-developed action plans to an appropriate and timely resolution • Conducts or assigns full investigation and provides report of investigation pertaining to new events, claims and legal actions • Negotiates claim settlement up to designated authority level • Monitors reserve adequacy throughout claim life • Recommends settlement strategies; brings structured settlement proposals as necessary to maximize settlement • Coordinates legal defense by assigning attorney, coordinating support for investigation, recognizing opportunities to reduce total claim cost • Communicates claim activity and processing with the client • Ensures claim files are properly documented and claims coding is correct • Refers cases as appropriate to supervisor and management • Delegates work and mentors assigned staff

• Analyzing and processing claims through well-developed action plans to an appropriate and timely resolution by investigating and gathering information to determine the exposure on the claim. • Negotiating settlement of claims within designated authority. • Communicating claim activity and processing with the claimant and the client. • Reporting claims to the excess carrier and responding to requests of directions in a professional and timely manner.

Title: Senior Claims Adjuster I - Workers Compensation Locations: Ohio, Montana, Virginia and Minnesota Remote Job Category Claims Subcategory Casualty Claims Typical Starting Salary $77,300 to $109,500 Minimum Salary $67,000.00 Maximum Salary $126,000.00 Schedule Full-Time Flexible Time Off Annual Accrual - days 15 Travel 10% Job Description: Description Are you looking for an opportunity to join a fast-growing company that consistently outpaces the industry in year-over-year growth? Liberty Mutual offers exciting openings for Workers Compensation Senior Claims Specialists within the Central Region! As a Senior Claims Specialist, you will work within a Claims Team, using the latest technology to review, analyze and process claims that are routinely characterized as moderately complex to complex within assigned authority limits. This includes making decisions about liability/compensability, evaluating losses, negotiating settlements and managing an inventory of commercial property/casualty claims involving bodily injury or property loss. You may also assist the Claims Team Manager with assigning new claims to team members, providing technical direction, and monitoring caseloads. Training is a critical component of your success, and that success starts with reliable attendance. Attendance and active engagement during training are mandatory. Training will require 1 week in our Plano, TX office onsite in September 2026. To be considered for this position, candidates must reside within 50 miles of Hoffman Estates, IL, or Indianapolis, IN, and will be required to work in the office twice a month. Candidates located in Ohio, Montana, Virginia and Minnesota are eligible for 100% remote work, as we do not have claims offices in these states. Please note that this policy is subject to change. This position may be filled as a Senior Claims Specialist I or Senior Claims Specialist II. The salary range posted reflects the range for the varying pay scales across various locations. Responsibilities: - Plans and conducts investigations of claims (including such activities as interviewing insureds, witnesses and claimants, collecting and evaluating appropriate documentation and securing evidence and protecting the chain-of-custody) to analyze and confirm coverage and to determine liability, compensability and damages; determines need for, and engages independent adjusters, cause and origin experts and independent medical examiners. Refers to claim to subrogation group or Special Investigations Unit as appropriate. - Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim. - Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims. - Coordinates the litigation activities associated with assigned claims to ensure a timely and cost-effective resolution; attends trials as a representative of the company. - Acts as senior technical professional on team, assisting team members with escalated issues. Mentors and trains new team members. Participates in Quality Review process. - Participates in conducting Suit Committees, Roundtables, Arbitrations, Mediations, field investigations and may assist in conducting closed file reviews. - Performs other duties as assigned. Qualifications - Excellent interpersonal skills to communicate and negotiate with customers and conduct investigations required. - Leadership ability and demonstrated time management skills to delegate work appropriately and organize resources effectively. - Demonstrates an advanced knowledge of claims case handling practices, legal liability, general insurance policy coverage, and the states tort laws as normally acquired through a bachelors degree (or equivalent training) plus 3 to 5 years directly related work experience. - Required to obtain and maintain all applicable licenses. About Us Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role. At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law. Fair Chance Notices - California - Los Angeles Incorporated - Los Angeles Unincorporated - Philadelphia - San Francisco

Title: Travel Advisor, Reservations Specialist Location: United States Work Type: Remote Job ID: 2026-83689 Job Description: TP is a leading global provider of digital business services. We partner with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients. Benefits of working with TP include TP offers benefits to you and your family. Eligible team members can take advantage of our comprehensive health benefits, which may include medical, vision, and dental. We invest in and prioritize the mental health and well-being of our team members by providing resources, including Employment Assistance Programs, space in the form of health and personal time off (HPT), and leave programs as eligible. We offer benefits and tools to help our team members and their families for their financial future. This includes offering competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts. Career Growth and Culture At TP, we prioritize a culture of inclusion and diversity where every employee feels valued. We provide a platform for limitless career advancement, fostering an environment where ambition and high performance lead to long-term success. TP is committed to supporting those who serve. We welcome applications from active-duty service members, veterans, and military families. Equal Opportunity Employer TP is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Purpose Use positive telephone service techniques; act on special Customer requests and maintain excellent Customer relations. This position is 100% work at home. While this position will be working from home, this candidate must be located within the US and be eligible to work in the US without sponsorship. Responsibilities Your Responsibilities - Act as trusted advisor and consultant to a single or multiple corporate accounts. - Act as the point of sale on all Domestic and International travel requirements, arranging both routine and complex travel for air, rail, car, and hotel accommodation, utilizing (GDS) - Fulfill requests for multi-faceted travelers while adhering to applicable requirements and process and procedures. - Provide consultative advice, solutions, and recommendations. Additionally, pro-actively selling additional service for our travelers (e.g., hotel and car), whilst ensuring adherence to the Customers agreed travel policy and requirements and adhering to quality assurance standards. - Complying with all legal standard requirements, which include mandatory training, compliance, and sanctions. - Deliver expectations on individual/shared team goals and support all business Key Performance Indicators. - Follow internal compliance and regulatory requirements for all Customers and locations supported. - Manage the end-to-end booking process through the ticketing and order fulfilment, either over the telephone, via messaging or via email or back-office systems and servicing platforms. - Operate in a telephony servicing environment where you are accountable to key performance indicators of success, such as Customer satisfaction (CSAT), key productivity metrics (for example call adherence and call service metrics), and driving key partnerships and sale of preferred air and hotel partners - Operate in multi-channel (phone and email) servicing environments where you are accountable to key performance indicators of success, such as Customer satisfaction (CSAT), key productivity metrics (for example call adherence and call service metrics - Act as trusted advisor and consultant to a single or multiple corporate accounts. - Act as the point of sale on all Domestic and International travel requirements, arranging both routine and complex travel for air, rail, car, and hotel accommodation, utilizing (GDS) - Fulfill requests for multi-faceted travelers while adhering to applicable requirements and process and procedures. - Provide consultative advice, solutions, and recommendations. Additionally, pro-actively selling additional service for our travelers (e.g., hotel and car), whilst ensuring adherence to the Customers agreed travel policy and requirements and adhering to quality assurance standards. - Complying with all legal standard requirements, which include mandatory training, compliance, and sanctions. - Deliver expectations on individual/shared team goals and support all business Key Performance Indicators. - Follow internal compliance and regulatory requirements for all Customers and locations supported. - Manage the end-to-end booking process through the ticketing and order fulfillment, either over the telephone, via messaging or via email or back-office systems and servicing platforms. - Operate in a telephony servicing environment where you are accountable to key performance indicators of success, such as Customer satisfaction (CSAT), key productivity metrics (for example call adherence and call service metrics), and driving key partnerships and sale of preferred air and hotel partners. - Operate in multi-channel (phone, email and chat) servicing environments where you are accountable to key performance indicators of success, such as Customer satisfaction (CSAT), key productivity metrics (for example call adherence and call service metrics) Qualifications Language/Communication - Excellent written and oral communications skills - role will require inbound, outbound (callbacks), and email/ - Excellent telephone skills, including a professional demeanor portrayed to Customers demonstrated through ability to ask probing questions, ability to communicate with a sense of urgency. - Fluency and comprehension in the language requirements for the specific point of sale (spoken and written), as verified by an GBT-approved formal test. - Accent neutral verbal/written communication skills as verified by an GBT-approved formal test if applicable. - Strong listening skills: active listening; able to appreciate the context of the business traveler's experience. - Written skills: excellent grammar; attention to detail demonstrated through follow-up to ensure resolution for Customer. - Minimum 1-year experience demonstrated the use of these communications skills in prior experience. Soft Skills: - Travel savvy: passion for travel / experience with travel. - Solutions mindset: passion to find the right solution for the Customer (e.g., consultative skills), while also closing the sale and potentially up selling the Customer. - Anticipate Customer needs - displays a number of skills as applicable e.g., empathy, and proactive recommendations. Performance and Ownership - Polished delivery: ability to communicate in a structured and effective manner. - Excellent time management: ability to multi-task to solve issue for Customer, while managing time. - Quick learner: ability to ramp up quickly and act on feedback constructively. - De-escalate Customer situations, manage Customer expectations and follow-up on Customer commitments. - Passion for service, one call resolution, and tailoring the solution for the caller. Technical Skills: - Fast accurate typing skills. - Fast computer navigation skills (e.g., Web applications, shared folders, operating system Windows). - Knowledge of Internet Explorer and other browsers (ability to search for address locations while speaking to Customers). - Navigate through multiple web applications and windows at one time utilizing dual screens. - General database searching skills and handling. - High speed data entry speed and accuracy. - Basic math skills (adding, subtracting and basic calculations). - Geography skills (countries around the world). - International airline faring skills (or an aptitude to learn if not GDS Expert profile). - Test for keyboard proficiency skills. - ISP skills: sign-up, install, connection, messaging (chat, e-mail), navigation, online support, etc. - Proficiency in a multi-system environment. Experience, Education, and Certification: - High school degree or equivalent (required). - College or some college degree (preferred). - One years of Customer sales and service experience (preferred). - One year's Corporate or leisure travel industry experience (required). - 1 years native GDS experience including airline ticketing. Preferred industry recognized GDS Platforms including Amadeus, Sabre, Worldspan, Apollo and Galileo (preferred). Soft Skills - Process Excellence - Collaboration - Communication - Emotional Intelligence - Open-Mindedness - Critical Thinking - Solution Orientation - Entrepreneurship - AI Proficiency - Data Literacy Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.