Role Description This announcement is to solicit applicants for a detail to the position of Deputy Chief Officer, GS-0343-09 within VISN 21 Clinical Contact Center. This detail opportunity is not to exceed 120 days but may be extended as needed. Selected candidate may be made permanent without further competition. Formal detail requires service/division chief or higher approval to apply. You will not be considered if documentation of approval is not provided with your application package. This position is located in the Clinical Contact Center (CCC) within the Sierra Pacific Network (VISN 21) located in Pleasant Hill, California. The Deputy Chief Officer will serve as a technical expert for various committees and boards and play a major role in clinic access, data validation, quality assurance, and the implementation of national directives and policies. - Develops, implements, monitors, and adjusts plans to cost-effectively accomplish the mission within budgetary constraints; - Provides leadership and guidance to determine the resource needs of all organizational elements; - Adjusts resources allocations as dictated by a change in the program needs or requirements; - Issues financial allowance documents to ensure funds are available for program activities and are properly allocated, obligated, and used in an efficient manner; - Participates in strategic planning initiatives to ensure an awareness of medical administration issues and implications are considered and influence management decisions; - Implements initiatives that have implications for operations (i.e. scheduling initiatives, roll out of new scheduling or other technical software systems, initiatives related to supporting patient access to care, etc.); - Hires/selects staff, provides competency assessments, ensures adequate training and completes performance evaluations; - Resolves complaints or grievances from staff members, Veterans, caregivers and congressional inquiries; - Analyzes call center metrics to ensure goals and objectives are being met and reliable and efficient support is being provided to customers; - Reviews and evaluates the results of audits/inspections and responses to action items; - Performs other related duties as required. Employee is responsible for having high speed internet, that is compatible with working remotely. Please note that employees currently occupying a non-Title 5 position are not eligible for consideration for this detail opportunity. Only those occupying a Title 5 position are eligible for consideration. Applicants will be reviewed in groups of 50 in the order in which their application was received. Those applicants not providing all required documents will NOT be reviewed. Work Schedule: Full-time; Monday - Friday; 8:00 a.m. - 4:30 p.m. PST; Subject to change to meet the needs of the Agency Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is a virtual position. Position Description/PD#: Deputy Chief Officer (Clinical Contact Center) - Detail NTE 120 Days / PD99745S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized Qualifications - To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 06/22/2026. - Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. - An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. - Specialized Experience: At least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) in the Federal Service. - Education: Successful completion of a master's degree or equivalent graduate degree, two (2) full years of graduate level education leading to such a degree, or LL.B. or J.D. in a related field. - Combination: Equivalent combinations of successfully completed graduate-level education and specialized experience. Requirements - You will be rated on the following Competencies for this position: - Financial Management: Understands the organization's financial processes; prepares, justifies, and administers the program budget. - Administration and Management: Knowledge of planning, coordination, and execution of business functions, resource allocation, and production. - Human Resources Management: Empowers people by sharing power and authority; develops lower levels of leadership. - Quality Management: Knowledge of the principles, methods, and tools of quality assurance, quality control, and reliability. Physical Requirements - Regular and recurring work is mostly sedentary and involves sitting at a desk. - Ability to move from one geographic location of the facility to another. - Works with a computer screen and keyboard and will spend some time walking, standing, bending, climbing stairs, and carrying some light items. - Stamina and concentration to meet crucial deadlines is required.

• Serve as a trusted advisor and thought partner to both the CPO and CTO, shaping the R&D leadership agenda and preparing them for board and executive interactions. • Lead the operational teams managing the R&D operating cadence (meetings, reviews, and quarterly planning) and drive the tracking, reporting, and alignment of R&D OKRs with company strategy. • Act as the first line of judgment on escalations and meeting requests—triaging what requires direct leadership attention versus what can be resolved async. • Build and maintain the R&D operational dashboard, translating data on delivery velocity, capacity, and headcount into clear narratives that drive decisions. • Lead high-priority, ambiguous initiatives (e.g., org design or AI-operating-model buildouts) across the R&D portfolio. • Serve as the primary POC and partner for FP&A, leading overall budget governance across Engineering, Product, and Design. • Surface trade-offs by bringing options, costs, and recommendations to the CPO and CTO to make prioritization calls highly visible. • Partner with People and Finance on the joint R&D hiring plan, capacity model, and senior onboarding. • Draft and own key R&D communications, ensuring a consistent voice across executive memos and board content.

Role Description Sprout Social is looking for a Chief of Staff to partner with our R&D leaders (Product, Engineering, and Design) to turn strategy into motion. Reporting to the CPO and supporting both the CPO and CTO, you will hold a high-visibility, high-leverage position at the intersection of strategy and execution. You’ll shape how a category-leading Social Intelligence company builds and scales for the world's most forward-thinking social media practitioners. What you’ll do - Serve as a trusted advisor and thought partner to both the CPO and CTO, shaping the R&D leadership agenda and preparing them for board and executive interactions. - Lead the operational teams managing the R&D operating cadence (meetings, reviews, and quarterly planning) and drive the tracking, reporting, and alignment of R&D OKRs with company strategy. - Act as the first line of judgment on escalations and meeting requests—triaging what requires direct leadership attention versus what can be resolved async. - Build and maintain the R&D operational dashboard, translating data on delivery velocity, capacity, and headcount into clear narratives that drive decisions. - Lead high-priority, ambiguous initiatives (e.g., org design or AI-operating-model buildouts) across the R&D portfolio. - Serve as the primary POC and partner for FP&A, leading overall budget governance across Engineering, Product, and Design. - Surface trade-offs by bringing options, costs, and recommendations to the CPO and CTO to make prioritization calls highly visible. - Partner with People and Finance on the joint R&D hiring plan, capacity model, and senior onboarding. - Draft and own key R&D communications, ensuring a consistent voice across executive memos and board content. Qualifications - 12+ years of experience spanning strategy, operations, management consulting, product management, or a prior Chief of Staff role, ideally within a high-growth or public B2B SaaS company. - 5+ years of direct people management experience. - Deep fluency in how R&D organizations operate — the product development lifecycle, product, design, and engineering org structures, capacity planning, and the relationship between roadmap, resourcing, and business outcomes. - A proven track record of influencing VP-, SVP-, and C-level leaders without owning the org chart. - Exceptional written and verbal communication — you can draft board materials and present to senior leaders, framing complex topics clearly and proactively. - Strong operational and analytical rigor: you build repeatable processes and hold yourself to a high standard of accuracy and accountability. Preferred Qualifications - Experience supporting a combined Product and Engineering (or R&D) organization, or reporting into a CPO, CTO, or CPTO. - Background in high-growth SaaS or technology companies, ideally with exposure to multiple planning cycles and periods of organizational change. - Familiarity with the tooling of modern R&D operations — OKR and planning systems, roadmapping tools, and delivery/velocity analytics. How you'll grow - Within 1 month: Build trust and working rhythms with both the CPO and CTO, and relationships across the R&D leadership team and key cross-functional partners. - Within 3 months: Stand up a single, unified R&D operating cadence and OKR ledger jointly owned by the CPO and CTO. - Within 6 months: Deliver multiple cross-cutting strategic initiative end-to-end. - Within 12 months: Operate as an indispensable partner to the R&D leadership team through full annual and quarterly planning cycles. Benefits - Comprehensive Health & Wellness: Premium BCBSIL medical, dental, and vision insurance for you and your eligible dependents. - Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources. - Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions. - Financial Security: 100% employer-paid Life and Disability insurance. - Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year. - Paid Parental Leave: Up to 16 weeks of paid leave for new parents. - Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account. - Work From Home Support: A one-time $550 USD stipend for home office setup, plus a monthly $50 USD stipend for internet. - Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations. - Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare, discounted pet insurance, and no-cost personalized financial wellness support.

• Partner directly with the CSTO to drive strategic and operational priorities across GE Vernova Electrification businesses and in support of GE Vernova corporate functions • Build and manage an effective operating cadence across the CSTO organization, including KPI reviews, operating reviews, strategic planning rhythms, and Hoshin Kanri execution • Improve organizational effectiveness by enhancing information flow, decision support, prioritization, and follow-up across critical workstreams • Become the AI champion for the team leading by example on using AI to augment capability in our different activities • Act as an operations integrator, connecting teams across supply chain, quality, engineering, and business leadership to ensure priorities are aligned and outcomes are delivered • Support the deployment of lean principles, standard work, continuous improvement, and productivity tools to strengthen execution discipline and operating consistency • Support budget planning and financial tracking across the CSTO organization, helping ensure strategic priorities are aligned with resource allocation, spending is monitored effectively, and operating commitments are delivered within plan • Drive visibility and accountability across CSTO priorities, helping teams translate goals into measurable actions and results • Lead special projects and cross-functional initiatives that improve business performance, remove barriers, and accelerate transformation focusing on Data Center Power to Rack & Grid/Power stability and flexibility • Help create scalable, repeatable ways of working that improve collaboration, simplify complexity, and enable stronger execution across the enterprise • Prepare different meetings where the CSTO is present including board materials, operation review content, talking points, customer profiles, external coms support, etc • Support the preparation of internal and external content and support material used across the team for engagement with institutions, policy makers, customers and press on strategic topics • Serve as an extension of the CSTO when appropriate, helping advance priorities, build relationships, and keep momentum on critical initiatives