• The Solutions Architect is Temporal’s primary customer-facing technical leader within the Enterprise team (East). • Work directly with prospects and customers, guiding teams through technical evaluation, architecture, and implementation considerations. • Help customers successfully adopt and expand production usage of Temporal over time. • Partner closely with Account Executives to support both land and expand motions. • Own key technical relationships and help position Temporal against alternative technologies and architectural patterns.

• Conduct in-depth technical discovery sessions with prospects to understand their current environment, challenges, and specific observability requirements. • Tailor and deliver compelling product demonstrations and technical presentations that showcase how our solution addresses their needs. • Design, scope, and manage technical evaluations and Proof of Concepts, ensuring the successful setup and demonstration of value within the customer's environment. • Partner closely with Account Executives to develop and execute technical sales strategies. • Serve as the voice of the customer to the Product Management and Engineering teams, providing crucial feedback on product capabilities, market needs, and competitive landscape. • Develop and maintain technical sales collateral, including demo environments, presentations, and best practice guides. • Ability to travel to client sites and industry events as required.

• Conduct in-depth technical discovery sessions with prospects to understand their current environment, challenges, and specific observability requirements. • Tailor and deliver compelling product demonstrations and technical presentations that showcase how our solution addresses their needs. • Design, scope, and manage technical evaluations and Proof of Concepts, ensuring the successful setup and demonstration of value within the customer's environment. • Partner closely with Account Executives to develop and execute technical sales strategies. • Serve as the voice of the customer to the Product Management and Engineering teams, providing crucial feedback on product capabilities, market needs, and competitive landscape. • Develop and maintain technical sales collateral, including demo environments, presentations, and best practice guides. • Ability to travel to client sites and industry events as required.

• Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab’s AI-powered DevSecOps platform meets customers’ technical and business needs across the full lifecycle. • Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments. • Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion. • Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates. • Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment. • Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning. • Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners. • Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.