• Develop and maintain client-facing reporting packages that provide visibility into corporate travel program performance. • Analyze travel spend across air, hotel, rail, and ground transportation categories. • Create reports highlighting booking trends, traveler behavior, supplier utilization, and program compliance. • Support quarterly business reviews (QBRs) and executive client meetings with data-driven insights. • Identify opportunities to improve travel policy compliance, adoption, savings, and traveler experience. • Translate travel data into recommendations that help clients optimize their programs. • Analyze booking data from Online Booking Tools (OBTs), Global Distribution Systems (GDS), expense platforms, and internal reporting systems. • Monitor key travel metrics including: Total travel spend, Booking volume, Advance purchase behavior, Online booking adoption, Policy compliance, Airline and hotel utilization, Savings opportunities, Unused ticket activity, Traveler engagement, Agent-assisted versus self-service bookings. • Identify trends, anomalies, and opportunities through data analysis. • Provide actionable recommendations to internal teams and clients. • Develop reporting to measure TMC operational performance and service delivery. • Track key operational metrics including: Service Level Agreement (SLA) performance, Agent response times, Call/email/chat volumes, Ticketing activity, Queue performance, Customer satisfaction trends, After-hours support activity, Escalation trends. • Partner with Operations leadership to identify process improvements and efficiency opportunities. • Create dashboards that provide real-time visibility into operational health. • Analyze airline, hotel, and rental car performance to support supplier strategy. • Monitor negotiated contract performance and utilization. • Support supplier reviews with data-backed insights. • Build and maintain dashboards using tools such as Power BI, Tableau, or similar business intelligence platforms. • Create automated reporting solutions to improve efficiency and reduce manual processes. • Validate data accuracy across multiple travel technology platforms.

• Responsible for supporting the close process and related reporting, including, but not limited to prepaid analysis and vendor cost reviews • Design, automate, and optimize flexible financial planning models, systems & processes to meet the needs of a dynamic and fast-growing business • Build dashboards and variance / operational reviews • Provide ad-hoc financial analysis and reporting to support decision-making and optimize ROI

• Diseñar y desarrollar soluciones de Business Intelligence utilizando Power BI, asegurando escalabilidad y rendimiento. • Definir y construir modelos de datos robustos (star schema, snowflake) alineados con las necesidades de negocio. • Gestionar procesos de ingesta, transformación y carga de datos (ETL/ELT) desde múltiples fuentes. • Crear dashboards e informes avanzados enfocados en la toma de decisiones y la explotación eficiente de la información. • Garantizar la calidad, gobernanza y trazabilidad de los datos. • Facilitar la exportación y análisis de información en Excel, integrando con herramientas del ecosistema Microsoft.

• Own the reporting infrastructure that powers decision-making across various financial verticals. • Partner closely with our Yield, Paid Media, and Account Management teams. • Conduct retrospective analyses and uncover meaningful trends. • Standardize reporting across your verticals along with ad hoc requests. • Deliver proactive retrospective analyses across various performance metrics. • Educate and establish trust with the business team through best practices and a standardized reporting suite.