💡 MissionThe US healthcare system is complex, error-prone, and financially draining. Medical bills and insurance coverage shouldn't be this hard to navigate. At Granted, we're building the one solution every American can turn to for help. Thanks to AI and new regulations, Granted can fight claim denials, correct billing errors, negotiate bills, and make coverage easier to understand—saving people time, money, and energy. Our goal is simple: to be the platform that empowers all Americans to take charge of their healthcare. 🩺 About UsFounded by a former Oscar Health leader, we’re a seed-stage company with $17M in funding. We’re lucky to be backed by the founders and investors at Hugging Face, Rocket Money, Oscar Health, CaseText, Forerunner Ventures, RRE Ventures, and more. We are well-funded for the next few years. 🔎 About the RoleWe’re looking for a Platforming Engineering Manager to lead the team that builds the universal conduit between Granted and the healthcare ecosystem — insurer portals, provider EHRs, HSA/FSA platforms, banks, and the broader web. Your team also owns the platform and infrastructure layer: CI/CD, cloud infrastructure, observability, security compliance, and developer experience. This is a player-coach role. You’ll spend your first three months contributing as an IC — shipping code, learning the systems, earning context — then settle into an ongoing split of management and hands-on engineering. We want someone who can set technical direction across backend integrations and platform infrastructure, and who builds teams that ship reliably without you as the bottleneck. 🛠 What You’ll Do - Own execution end-to-end — sprint planning, retros, delivery tracking, and a clear narrative of what the team committed to, delivered, and learned - Set direction across two domains: AI-driven data integrations with external systems, and the platform/infrastructure layer that keeps Granted fast, secure, and reliable - Drive prioritization — translate business needs into an engineering roadmap, protect the team’s focus, and make trade-off calls with stakeholders - Build the team’s capacity — structured growth conversations, stretch assignments, and delegation that lets the pod run well when you’re not in the room - Surface problems before they’re discovered — maintain a living tracker of commitments tied to business goals; flag risks with a recommendation, not just an alert - Ship code — stay close to the work across backend systems, orchestration layers, and infrastructure, contributing where you’re most needed 🧰 You’ll Bring Must-haves - 6+ years of backend or platform engineering experience, with depth in distributed systems, data pipelines, or cloud infrastructure - 2+ years of technical leadership experience (engineering management strongly preferred; tech lead considered for exceptional candidates) - Startup veteran — you’ve worked at a Series B or earlier company; zero-to-one experience is a strong plus - Business-informed prioritization instincts — you connect engineering decisions to company strategy, not just technical elegance - Willingness to contribute as an IC during onboarding Nice-to-haves - Experience building integrations with complex systems - Background in infrastructure or platform engineering: CI/CD, observability, security/compliance (HIPAA, SOC2) - Experience with AI/LLM-powered automation in production - Background in healthcare, fintech, or other regulated industries ✨ You’ll Thrive Here If: - You prioritize ruthlessly — you know what matters to the business, align your team accordingly, and say no to low-leverage work - You lead proactively — risks get surfaced with a recommendation before anyone has to ask - You build through people — your measure of success is a team that maintains quality and velocity without you as the bottleneck - You span the stack — you’re comfortable setting direction across backend services, data pipelines, and infrastructure, even where your depth varies - You’re reflective about leadership — you’re building a leadership identity, not just running sprints - You’re mission-driven — you want your work to have real impact on people’s lives 📢 You don’t need to check every single box—if you're passionate, driven, and excited about the impact AI can make on the healthcare system, we'd love to hear from you! 🦸 Working with usGranted is headquartered in New York, with our office in Chelsea. Our team is split between in-office and remote across the US: Engineering and CX are remote-first, while other teams work hybrid from our NYC office (in-office Monday–Thursday, Fridays from home). We're intentional about when we're together and flexible where it enables deep, high-quality work. More than anything, we're here because we care deeply about the problem we're solving and the standard we hold ourselves to. Healthcare is broken, and fixing it requires people who want ownership, impact, and the chance to do the most meaningful work of their careers.

• Architect end-to-end telemetry and observability across CustomersDot, Salesforce, and Zuora to enable real-time monitoring and faster issue resolution across purchasing and provisioning flows. • Implement automated billing anomaly detection to identify event drops, abuse spikes, and transactional discrepancies that affect reconciliation and financial integrity. • Define the integration strategy between customer-facing monetization services and enterprise applications, including Salesforce and Workato, with a focus on durable API contracts and reliable financial workflows. • Drive an AI-native engineering approach that uses machine learning and AI-enabled tooling to surface anomalies, improve infrastructure operations, and inform delivery planning. • Hire and grow a high-performing team, setting expectations for ownership, quality, and collaboration from the ground up. • Guide architecture and implementation discussions, helping the team make sound tradeoffs across reliability, availability, data model quality, and developer experience. • Partner with cross-functional stakeholders across engineering, product, finance, customer service, and go-to-market teams to coordinate changes in revenue-impacting systems with care and clarity. • Establish incident management practices, rollout safeguards, and operational standards for systems handling customer-facing and financially critical workflows.

Role Description Core4ce is looking to hire a Project Manager to support a mission critical project for the Military Health Systems under the Defense Health Administration. - Communicate daily with Engineers, Engineering Leadership and Senior Leadership. - Thoroughly understand and communicate day-to-day status of current projects to appropriate stakeholders. - Create a plan, set goals and milestones; communicate timelines and progress updates to all stakeholders. - Track progress and review project tasks to make certain deadlines are met appropriately. - Record and distribute meeting minutes. - Set-up meetings, and coordinate calendar requests. - Conduct regular status meetings with all stakeholders, keeping the stakeholder’s needs and requirements continuously in view. - Maintain project schedule updates. - Maintain and update data in the Program Management Tool (Redmine) via imports/exports and direct entry. - Manage cost analysis, budgets, and engineering bill of materials (EBOM). - Analyze data and prepare reports and dashboards for management use. - Review and summarize data in Microsoft Excel and PowerPoint. - This position is designed to be flexible, with responsibilities evolving to meet business needs and enable individual growth. Qualifications - Secret Clearance Preferred or ability to obtain. - Experience with Microsoft Excel and PowerPoint. - Experience collecting, summarizing and analyzing data. - Must be able to obtain and maintain government eligibility requirements. - Strong customer service and interpersonal skills. - Excellent presentation & communication skills in both oral and written form. Requirements - Ability to communicate complexity in simple and effective ways, including appropriate context based on audience. - Forge strong working relationships. - Desire to keep learning and developing, and always seek ways to improve the outcomes you’re achieving. - Adaptable to new technology and software. - Naturally detail oriented and require organization to thrive. - Capable of managing multiple projects simultaneously. - Problem solver who is comfortable tackling any challenge thrown your way. - Self-driven, requiring minimal guidance and direction to achieve outcomes. - Provides open and honest feedback and are willing to speak your mind. - Make dynamic decisions to assist resources at client sites, mediate internal conflicts, and manage client escalations. - Put the customer first and always willing to do what is right, for your customer, for the business and for your team. - Experience using software tools for functions like Documents (Google Docs, MS Office), Project Management (Redmine), and Expenses (Spreadsheets). Benefits - 401(k) with 100% company match on the first 6% deferred, with immediate vesting. - Comprehensive medical, dental, and vision coverage—employee portion paid 100% by Core4ce. - Unlimited access to training and certifications, with no pre-set cap on eligible professional development. - Tuition assistance for job-related degrees and courses. - Paid parental leave, PTO that grows with tenure, and generous holiday schedules. - Got a big idea? At Core4ce, The Forge gives every employee the chance to propose bold innovations and help bring them to life with internal backing. - Join us to build a career that matters—supported by a company that invests in you.

Role Description We are seeking an expert technical leader to drive the Ford Container-as-a-Service (CaaS) platform, hosting OpenShift Virtualization (OSV), responsible for building, operating, and evolving secure, scalable, and automated Kubernetes infrastructure primarily on-premise. In this role, you will lead the design and delivery of a unified, self-service Kubernetes platform that empowers Ford development teams to efficiently deploy and manage production-grade container clusters hosting a combination of containers and virtualized machines. You will shape the future of Ford’s cloud-native infrastructure strategy, fostering innovation, optimizing operational excellence, and enabling seamless developer experience through industry-leading container orchestration and automation practices. You will work hand-in-hand with the GCP focused Container as a Service group. - Leadership and Team Management: - Lead and inspire the Kubernetes Platform Services team focused on delivering secure, scalable, and automated container orchestration at Ford. - Develop and execute strategic initiatives to optimize Kubernetes cluster deployment and operational efficiency. - Drive the team to consistently achieve performance goals and high-quality service delivery. - Technical Architecture and Oversight: - Own the end-to-end design, deployment, and lifecycle management of Kubernetes clusters, ensuring seamless integration across Ford’s on-premise environments. - Guarantee the clusters meet stringent requirements for availability, scalability, security, and resource efficiency. - Cross-Functional Collaboration and Enablement: - Partner deeply with application developers, platform engineers, and infrastructure teams to understand needs and provide expert Kubernetes guidance and troubleshooting support. - Foster a culture of collaboration, knowledge sharing, and continuous learning within the team and across Ford’s technical organization. - Innovation, Standardization, and Continuous Improvement: - Stay abreast of cutting-edge Kubernetes developments and cloud-native best practices. - Lead the adoption of innovations that improve deployment automation, cluster lifecycle management, security compliance, and observability. - Establish and enforce standardized processes to ensure consistent, reliable, and secure Kubernetes operations organization-wide. - Developer Experience: - Focus on developer/consumption experience as a first-class citizen through simplification of environment provisioning and application deployment. Qualifications - 8+ years of overall Software Engineering / IT Experience - Bachelor's Degree in Computer Science, Software Engineering, Information Technology, or a closely related technical discipline. - Extensive Kubernetes Expertise: Proven experience managing, deploying, and scaling Kubernetes clusters in production environments, ideally across hybrid cloud and on-premises data centers. - Cloud Platform Proficiency: Strong working knowledge of one or more public cloud platforms (preferably Google Cloud Platform, AWS, or Azure) including container native services, networking, IAM, and storage integrations. - Experience with Service Mesh Technologies: Hands-on experience with Istio, Linkerd, or other service mesh platforms to enhance security, observability, and traffic management. - Strong Background in Monitoring & Observability Tools: Experience with Prometheus, Grafana, Jaeger, Dynatrace/Datadog, ELK stack, or Google Stackdriver for end-to-end observability and proactive incident detection. - Experience Leading Large-Scale Automation Initiatives: Past success automating infrastructure provisioning, deployments, and operational tasks using advanced CI/CD tooling integrated with Kubernetes platforms. - Infrastructure Automation and CI/CD: Hands-on experience with Infrastructure as Code tools (e.g., Terraform, Kustomize), Kubernetes operators, and continuous integration/deployment pipelines for containerized applications. - Security and Compliance: Solid understanding of cloud-native security best practices, container security, and compliance frameworks relevant to enterprise IT environments. - Strong Stakeholder Engagement: Demonstrated ability influencing at senior management levels and driving enterprise-wide adoption of platform standards and best practices. Benefits - Immediate medical, dental, and prescription drug coverage - Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more - Vehicle discount program for employees and family members, and management leases - Tuition assistance - Established and active employee resource groups - Paid time off for individual and team community service - A generous schedule of paid holidays, including the week between Christmas and New Year’s Day - Paid time off and the option to purchase additional vacation time.