• Assist Account Executives and Sales Consultants with day-to-day sales activities • Coordinate prospect meetings, teleconferences, customer reviews, and ongoing communications • Prepare, create, and deliver professional sales proposals, presentations, and RFP responses • Generate quotes, sales presentations, sales orders, and contract documentation for customers and internal stakeholders • Maintain accurate opportunity data and ensure CRM records remain current and complete • Establish and cultivate strong working relationships with vendor and supplier partners • Coordinate pricing, promotions, and product availability with telecom carriers and technology providers • Submit pricing requests and compile responses into quote comparison analyses • Assist with vendor registrations and onboarding requirements for new opportunities • Communicate vendor support and escalation paths to customers when needed • Process and track customer orders from submission through installation and activation • Record closed sales and maintain accurate revenue data within CRM systems • Assist with monthly revenue tracking and financial reporting activities • Support contract renewals, service upgrades, and agreement modifications • Serve as a point of contact for customer inquiries related to quotes, orders, and services • Provide timely status updates and coordinate issue resolution with vendors and internal teams • Support scheduling and execution of customer calls, business reviews, and ongoing account activities • Maintain documentation related to contracts, proposals, and customer records • Assist with reporting, forecasting support, and sales performance tracking • Support process improvement initiatives that enhance operational efficiency and customer experience • Perform additional duties and special projects as assigned

• Conduct on-site inspections and field investigations for assigned claims • Inspect property, structures, vehicles, equipment, or accident scenes as required by assignment • Document damages, conditions, causation indicators, and other relevant findings through notes, measurements, photographs, and diagrams • Evaluate loss facts and support investigation of coverage, liability, damages, and exposure • Obtain statements from insureds, claimants, witnesses, or other involved parties when needed • Prepare timely, accurate, and well-documented reports for clients and internal stakeholders • Coordinate with examiners, managers, carriers, policyholders, vendors, attorneys, and other claim participants as needed • Maintain complete file documentation in accordance with company standards, client instructions, and regulatory expectations • Escalate complex issues, large-loss exposures, litigation indicators, or specialty claim concerns appropriately • Manage field assignments within service expectations, turnaround times, and quality standards • Travel throughout the assigned VA/MD territory as required

• Perform planning, development, implementation, maintenance and support client’s centralized organization for total support of the database environment • Develop and maintain the project plans in accordance with client’s standards • Weekly status reporting will be required • Perform other duties in support of the organization’s mission as directed by the client’s management • Interact with other client organizations and individuals, such as developers and end users, in order to understand applications and resolve problems • Work independently or semi-independently with a minimum of guidance or direction

• Provide docketing support for trademark prosecution and enforcement matters for matters being tracked in Alt Legal's software • Create and update docket records; generate custom docket and audit reports. • Collaborate with the team to develop and streamline workflow processes for efficiency. • Assist with onboarding new clients to ensure seamless transitions; work with clients as needed to understand their specific docketing requirements for tracking matters within Alt Legal's software.