• Responsibility for service-oriented customer support at the IT Service Desk, including incident management, service requests and escalation management • Handling 1st- and 2nd-level support requests via the ticketing system, phone and remote support in Microsoft and DATEV environments • Technical support for Microsoft 365, Windows, Exchange Online, Microsoft Teams, VPN, user and permissions management, and remote workstations • Coordination of complex IT incidents and service requests with internal specialist departments and 3rd-level support teams • Ensuring SLA-compliant ticket handling, IT documentation, knowledge management and continuous service quality • Participation in Managed Workplace & Endpoint Management and identification of optimization potential in IT service processes

• Plan and execute risk based audits across financial, operational, and technology areas in line with the internal audit plan. • Develop audit scopes informed by enterprise risk assessments and emerging threats. • Lead walkthroughs and direct fieldwork with structured testing, sampling, and evidence standards. • Oversee audit working papers and workflow documentation to professional standards. • Evaluate the effectiveness of internal controls and risk management practices across processes and systems. • Assess governance, policy adherence, and regulatory compliance. • Test design and operating effectiveness of key controls and identify gaps across the firm’s lines of defense. • Review critical systems and platforms for control design, security, and operational integrity. • Assess application controls, access, change management, and data integrity. • Prepare audit reports and communicate findings to senior leadership and the Audit Committee. • Provide practical, risk based recommendations and own remediation tracking through to closure. • Promote a strong risk and control culture across the organization through audit engagement and awareness. • Stay current on industry developments, emerging risks, and regulatory frameworks. • Apply IIA standards and contribute to the evolution of audit methodologies and quality processes.

• Plan and execute risk based audits across financial, operational, and technology areas in line with the internal audit plan. • Develop audit scopes informed by enterprise risk assessments and emerging threats. • Lead walkthroughs and direct fieldwork with structured testing, sampling, and evidence standards. • Oversee audit working papers and workflow documentation to professional standards. • Evaluate the effectiveness of internal controls and risk management practices across processes and systems. • Assess governance, policy adherence, and regulatory compliance. • Test design and operating effectiveness of key controls and identify gaps across the firm’s lines of defense. • Review critical systems and platforms for control design, security, and operational integrity. • Assess application controls, access, change management, and data integrity. • Provide independent assurance over new initiatives, system implementations, and emerging technology adoption. • Prepare audit reports and communicate findings to senior leadership and the Audit Committee. • Provide practical, risk based recommendations and own remediation tracking through to closure. • Collaborate with Finance, Technology, Risk, and Compliance to validate observations and escalate significant exposures. • Promote a strong risk and control culture across the organization through audit engagement and awareness. • Stay current on industry developments, emerging risks, and regulatory frameworks. • Apply IIA standards and contribute to the evolution of audit methodologies and quality processes.

• Plan and execute risk based audits across financial, operational, and technology areas in line with the internal audit plan. • Develop audit scopes informed by enterprise risk assessments and emerging threats. • Lead walkthroughs and direct fieldwork with structured testing, sampling, and evidence standards. • Oversee audit working papers and workflow documentation to professional standards. • Evaluate the effectiveness of internal controls and risk management practices across processes and systems. • Assess governance, policy adherence, and regulatory compliance. • Test design and operating effectiveness of key controls and identify gaps across the firm’s lines of defense. • Review critical systems and platforms for control design, security, and operational integrity. • Assess application controls, access, change management, and data integrity. • Provide independent assurance over new initiatives, system implementations, and emerging technology adoption. • Prepare audit reports and communicate findings to senior leadership and the Audit Committee. • Provide practical, risk based recommendations and own remediation tracking through to closure. • Collaborate with Finance, Technology, Risk, and Compliance to validate observations and escalate significant exposures. • Promote a strong risk and control culture across the organization through audit engagement and awareness. • Stay current on industry developments, emerging risks, and regulatory frameworks. • Apply IIA standards and contribute to the evolution of audit methodologies and quality processes.