Role Description Are you ready to join a fast-growing international travel-tech company and be a part of an awesome team? At RateHawk, we’re passionate about travel and technology, and we’re looking for a Customer Support Specialist (Transfer Support Team) to help us keep our clients happy and our operations smooth. - Rapidly and effectively resolve client issues: - Receiving and processing partner requests for online transfer bookings (order changes, booking additional services, resolving incidents) through our CRM system; - Advise clients: - Supporting partners at all stages of working with the online product (search, booking, making changes to bookings created); - Communicate: - Interacting with suppliers regarding bookings via email and phone; - Work with systems: - Utilizing CRM systems and our internal databases efficiently. Qualifications - English Proficiency: Upper Intermediate level (both spoken and written). - Soft Skills: Kindness, empathy, stress-resistance, politeness, and responsibility. - Quick Learner: Ability to learn quickly and stay results-focused. - Tech Requirements: A functioning computer and microphone. - Travel Knowledge: Understanding of the travel business and booking systems is an advantage! Benefits - Remote Work: Work from the comfort of your home. - Great Team: Join a young and active team of super specialists. - Flexible Schedule: 2 days-on after 2-days off from 11.30 a.m. to 11.30 p.m IST. - Competitive Salary: Base salary and bonus based on KPI. - Challenging Tasks: Tackle interesting and ambitious tasks that will elevate your professional skills. - Continuous Learning: Access to seminars, trainings, and conferences. We’ll even help you get to any conference you want to attend. - Perks: Enjoy corporate discounts on hotels and other services. Company Description We're a fast-growing international travel-tech company with an amazing team, a fantastic culture, and plenty of opportunities for growth. If you love helping people and solving problems, we’d love to hear from you!

Title: Customer Service Coordinator II Location: Alpharetta United States Remote time type Full time job requisition id R171079 Job Description: Job Description : SUMMARY As part of the Ryder team the coordinator will handle a variety of tasks including handling incoming call volumes, researching Ryder invoices and explaining charges. The Ryder Assist Now team provides an efficient way to retrieve answers to customers' questions or resolve any issues. Your agents, not the customer, will find the correct information and connect with the right people to get precise answers. Our mission is to provide an exceptional customer experience with every interaction. Our purpose is to build customer loyalty through effortless service experience. Prefer those that have Accounting/Billing/Invoice experience Pay is $18.00/hr. Monday - Friday, must be open to working an 8 hour shift between the hours of 8:00am - 8:00pm Interviews will be in Alpharetta, GA 3 weeks of hybrid training will be onsite in Alpharetta, GA - After training you will work remote Start date is July 27, 2026 ESSENTIAL FUNCTIONS - Handle incoming calls. - Solve problems and investigate/resolve a variety of issues and requests. - Enter call cases into Salesforce. ADDITIONAL RESPONSIBILITIES - Performs other duties as assigned. EDUCATION - H.S. diploma/GED EXPERIENCE One (1) year or more experience Truck industry experience One (1) year or more experience working with customers SKILLS - Strong verbal and written communication skills. - Detailed oriented with excellent follow-up practices. - Ability to drive multiple projects to successful completion. - Ability to work independently and as a member of a team. Able to work with minimal supervision. Operate effectively as part of a team in a call center environment. Adhere to departmental goals and metrics. - Strong verbal communication and listening skills. - Demonstrates a high level of accuracy, even under pressure. Handle stressful situations and high call volumes - Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors). - Flexibility to operate and self-driven to excel in a fast-paced environment. - Capable of multi-tasking, highly organized, with excellent time management skills. - Detail oriented with excellent follow-up practices KNOWLEDGE - Good command of the English language; advanced level. - Knowledge of systems and tools (FIS, Carms, Salesforce, etc.); intermediate level; preferred. - MS Office & Windows; intermediate level. TRAVEL No #LI-post #INDexempt #FB #LI-JJ Job Category: Customer Service Compensation Information : The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type : Hourly Minimum Pay Range: $18.00 Maximum Pay Range: $18.00 Benefits Information: For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note : Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. Security Notice for Applicants: Current Employees : If you are a current employee at Ryder, please click here (http://wd5.myworkday.com/ryder/d/task/1422$3.htmld) to log in to Workday to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . #wd

Customer Service Representatives Location: Raleigh, NC United States Job Description: Williams-Sonoma Inc. Full Time availability - North Carolina Why Join Us? Do you love helping people? Thrive in fast-paced environments? Want to work from home in a role where you make someone's day every day? If you're someone who: - Brings positive energy - Solves problems with confidence - Loves great products and even better discounts …then you'll feel right at home here! Your Day to Day (Essential Functions): Customer-Focused Support - Serve as the first point of contact for customer inquiries via phone - Actively listen to customer concerns and provide clear, accurate, and empathetic resolutions. - Handle escalations with professionalism, ensuring a smooth resolution process. Problem-Solving & Ownership - Apply critical thinking to troubleshoot issues and offer appropriate solutions. - Approve adjustments, returns, or other resolutions within established guidelines. - Follow up with customers to ensure complete satisfaction and issue solutions. Service with Integrity - Uphold company values by providing honest, ethical, and transparent support. - Maintain confidentiality of customer data and company policies. - Stay informed about product updates, policies, and procedures to provide accurate information. Collaboration & Continuous Growth - Work closely with team members and leadership to improve service processes. - Participate in ongoing training to enhance skills and stay ahead in customer service excellence. - Provide feedback to improve company policies and customer experience strategies. What We Offer: Competitive pay starting at $15.00/hr Recognition based incentives and bonuses PTO, Vacation, and Sick Pay benefits Employee discounts and perks (up to 40% off most products and brands) What We're Looking For: 1+ years of customer service experience (retail, call center, or hospitality preferred) Strong communication skills - Ability to de-escalate and resolve issues professionally Problem-solving mindset - You think fast and adapt quickly Integrity and reliability - You do the right thing, even when no one is watching Comfortable working in a fast-paced environment with performance goals Tech-savvy - Ability to navigate multiple systems and multitask efficiently Technology requirements: In order to work from home, our agents must have their own full-size or all-in-one desktop personal computer, or a traditional laptop personal computer that meets the minimum specifications listed in the sections below. Devices not acceptable: Tablet-based/convertible personal computers (i.e. - Microsoft Surface, Surface Book), Chromebooks, Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable. Operating Systems: Windows 11 Home, Windows 11 Pro, or Windows 11 Pro for Workstations Mac IOS 13 or newer What if I have an Education or Enterprise edition of Windows? Education and Enterprise editions are not licensed for individual use (these licenses would be owned by a larger organization). What if I am using a Windows Insider version of Windows? Versions of Windows provided via the Windows Insider program are not considered stable versions of Windows, and are therefore not suitable for production use. Support will only be provided on stable, main release versions of Windows. What if I am using an older version of Windows? We do not support Windows 95, 98, ME, 2000, XP, Vista, Windows 7, Windows 8 or Windows 8.1. What kind of software do I need? A PC that is fully updated with all current windows AND all optional updates, as these are device specific for your system and can affect Audio and other performance if not updated. What antivirus protection do I need? You must have an anti-virus program running on your computer. Microsoft Defender is sufficient and already installed on most Windows based computers. Web Browser: Our systems work best using Google Chrome. Other browsers may not work. If this is the case, we will ask you to install Chrome. Random Access Memory (RAM): 6 GB RAM or higher, but we recommend 8GM or higher to support the work environment Internal Storage: You must have enough free space available to both install needed systems and run these systems effectively. Display/Monitor: Minimum Optimal Screen Resolution: 1920 x 1080 Devices and peripherals needed: External mouse* (wired preferred) Keyboard (wired preferred) Webcam (will be utilized for Training and meetings USB headset* (wired required - wireless/Bluetooth headsets NOT acceptable) We highly recommend you have the following headsets for best results during your employment. Jabra Evolve 20 UC Logitech H390 Other recommendations will be included in the system requirements documentation provided later in the process Headset models NOT supported MPOW Cyber Acoustics NUBOW We do not recommend using built-in laptop track pads Your system's internet speed will be tested using our System Checker during the pre-hire process and throughout employment as needed.

Title: Digital Branch Customer Care Representative Location: Bethesda, MD, 20814, US Hybrid Job ID 2259 Job Description: Overview We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ - EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another's experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships. The minimum and maximum projected hourly pay for this position is: $23.24 to $33.44. We understand the need to be creative and flexible when it comes to telecommuting and other alternative work arrangements. This position is eligible for our hybrid remote work and will work in the Bethesda, MD office four days per week. Responsibilities The Digital Branch Customer Care Representative delivers prompt, accurate support to Digital Branch customers across digital accounts, mobile banking, and related products and services. This role consistently provides high-quality customer service by prioritizing clear communication, timely resolution, and a seamless customer experiences, reinforcing customer satisfaction, loyalty, and retention. Qualifications Requirements: - H.S. Diploma or General Education Degree (GED) or equivalent - 2 years of inbound and outbound call center and/or branch operations experience in a financial institution - Proficient knowledge of banking products, policies, and services particularly related to electronic banking. - Advanced problem-solving skills. - Capacity to work independently, be self-motivated and adapt well to change. - Solid understanding of computers and browser functionalities. - General knowledge of MS Office. Preferences: - Previous experience working with digital branch products and services, with an emphasis in high-volume customer interactions, online account servicing, and digital support - Previous experience with MANTL online account opening solution - Previous experience with FIS D1Flex online banking support tool Don't meet all the requirements? We encourage you to still apply if you think you are the right person to join our community. We are always interested connecting with people inspired by our mission and values. If you aren't hired for this position, your resume will remain available for the next year and might be considered for future openings. Note: You can update your resume as often as needed.