VetCor is a national family of veterinary hospitals. Headquartered in Hingham, Massachusetts, VetCor operates 87 hospitals nationwide through partnerships with
Veterinary Receptionist
Location
Illinois
Posted
3 days ago
Salary
0
Seniority
Senior
No structured requirement data.
Job Description
Veterinary Receptionist
VetCor
Title: Veterinary Receptionist - Rockford, IL Location: Rockford United States Job Description: Who we are Hillcrest Animal Hospital is Hiring a Client Care Specialist! Position Details Role: Client Care Specialist / Veterinary ReceptionistStatus: Part-timeSalary: Negotiable and based on experienceSchedule: Part-time; flexible scheduling available Benefits Highlights Financial Rewards that Grow with You: Competitive pay, 401(k) matching, tuition support, and referral bonuses Wellness & Peace of Mind: Comprehensive medical, dental, and vision coverage with supplemental options; up to three weeks of paid parental leave; generous PTO; and employee discounts Professional Growth & Recognition: Quarterly team bonuses, continuing education allowance, and uniform allowance Lifestyle Perks You'll Appreciate: Six paid holidays and an Employee Assistance Program Looking for a Client Care Role Where Teamwork and Growth Go Hand in Hand? Hillcrest Animal Hospital is a three-doctor practice with a well-established team committed to exceptional patient care and outstanding client service. We are looking for a part-time Client Care Specialist to join our pack and become an important part of the client experience. We are more than a group of veterinary professionals-we are a supportive team that believes in a "better together" philosophy. We invest in our people through cross-training, mentorship, and professional development opportunities that allow every team member to discover their own path for growth and success. Why Our Client Care Specialists Love Hillcrest Animal Hospital - Supportive and collaborative team culture - Opportunities for cross-training and professional growth - Flexible scheduling that supports work-life balance - Mentorship and ongoing support from experienced team members - A workplace that celebrates teamwork and positivity - Opportunities to make a meaningful impact in the community - A culture where birthdays, anniversaries, and life milestones are celebrated What You'll Do - Deliver exceptional customer service to clients and patients - Answer phones and assist clients with scheduling and questions - Welcome clients and patients with warmth and professionalism - Support daily front desk operations and hospital workflow - Process payments and maintain accurate records - Communicate effectively with clients, doctors, and support staff - Help create a positive and efficient client experience from check-in through check-out - Support the veterinary team in delivering outstanding patient care What Our Client Care Specialists Bring - Excellent communication and customer service skills - Strong organizational and time-management abilities - Positive attitude and team-oriented mindset - Ability to multitask in a fast-paced environment - Compassion for pets and the people who love them - Reliability, professionalism, and attention to detail - Desire to learn, grow, and support fellow team members - Previous veterinary or customer service experience is a plus The Extras You'll Actually Feel - Mentorship and support from a team that wants to see you succeed - Flexibility that helps maintain a healthy work-life balance - Opportunities to expand your skills and knowledge - A positive clinic culture built on compassion and respect - A team that knows how to work hard, laugh, and celebrate together - Meaningful work that positively impacts pets, clients, and your community Benefits You Can't Beat Financial Benefits - A flexible approach to compensation that will reflect your skillset and future performance - 401(k) matching & Roth Retirement Savings Plan - Flexible Spending Account (full-time only) - 529 Savings Plan - Tuition Support Program (full-time only) - Referral bonus program Wellness Benefits - Health Insurance, including medical, dental, and vision (full-time only) - Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only) - Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply. - Sick Time / Paid Time Off - Free/discounted lab work for all employee pets - Pet discounts on services and products - Pet food discount program Workplace Benefits - Quarterly Team Rewards Bonus Program - Professional development opportunities - Continuing education allowance - Uniform allowance Lifestyle Benefits - Six paid holidays (full-time only) - Employee Assistance Program - Employee discount program
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