Role Description Provide input to service delivery roadmap to ensure business continuity (present and future) as they relate to the endpoint space. - Develop and enforce engineering standards and models. - Design, maintain, and troubleshoot operating system images and task sequences for a variety of physical platforms. - Package and execute application deployments, Microsoft’s standard installer technology (.MSI) and transforms (.MST), using industry standard tools such as Flexera Admin Studio, PSAppDeployToolkit, Advanced Installer, and Orca. - Perform advanced troubleshooting on desktop/laptop related issues using industry standard tools such as ProcMon and Process Explorer. - Write and maintain scripts using industry standard scripting languages including PowerShell. - Manage and troubleshoot Group Policy through the enterprise with a focus on workstation management and end user experience. - Recommend and implement improvements to desktop architecture and design. - Partner and collaborate with multiple technical teams (Architecture, Networking, Information Security, Support, etc.) to develop and support endpoint solutions. - Investigate alternative methods to expedite problem resolution by evaluating future technologies or process improvement. - Triage and troubleshoot issues as escalated from Endpoint Support and Endpoint Administration. - Participate in the identification of vulnerabilities and mitigation plan. Qualifications - Bachelor’s Degree, preferably in Computer Science, Management Information Systems or technology related field, or equivalent combination of education and experience. - At least 7 years of experience in IT field, 3 of which would be Infrastructure endpoint engineering related experience. - Successful deployment of thoughtful, effective, and timely solutions that address complex business solutions and enhance the user experience. - Windows 10 Enterprise Operating system features, settings, and installation. - Active Directory, Group Policy, and their use for managing user and computer objects. - Ability to write scripts in PowerShell. - Familiarity with Defender, BitLocker, etc. - BIOS functions and configurations. - Wire and wireless networking technologies, topologies, and basic networking concepts such as DHCP, DNS, IP Addressing, Subnets, and VLANS. Company Description We are a technology consulting and services company with 11,800+ associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile and competitive. We focus on conceptualizing, designing, engineering, marketing, and managing digital products and experiences for high-growth companies looking to disrupt through innovation and velocity. Zensar Technologies is an Equal Employment Opportunity (EEO) and Affirmative Action Employer, encouraging diversity in the workplace. Please be assured that we will consider all qualified applicants fairly, regardless of race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans’ status. Zensar is a place where you are free to express yourself in an environment that values individuality, nurtures development and is mindful of wellbeing. We put our people and customers at the center of everything that we do. Our core values include: - Putting people first - Client-centricity - Collaboration Grow. Own. Achieve. Learn. with Zensar: Watch here

Support daily office operations by coordinating calendars, managing vendor relationships, and maintaining company records. Enhance administrative processes and provide general support to teams, ensuring a well-organized and efficient work environment.

Title: Administrator Location: Sydney Australia Full time Job Description: - More Time Off for What Matters: Enjoy up to 6 weeks of leave - Flexible Work Environment: Work where we work best - Hybrid working based from our Sydney office - Join a collaborative and supportive team Perpetual Group is an ASX-listed company (ASX:PPT) headquartered in Sydney, Australia, currently consisting of 11 leading brands across three distinct businesses: Asset Management, Wealth Management and Corporate Trust. The wealth management business consists of three distinct brands in addition to Perpetual Private - Fordham, Jacaranda financial planning and Priority Life - offering a unique mix of wealth management, advice and trustee services. With a diverse range of capabilities including strategic advice on superannuation and retirement planning, general investment, asset protection, insurance, tax management, estate planning, aged care, social security, succession planning and philanthropy. Our clients include individuals, families, businesses, not-for-profit organisations and Indigenous communities throughout Australia. About the Role Join our dynamic team at Perpetual Wealth Management. As an Associate you will: - Preparing and authorising trades via the PP Wrap platform, supporting with preparation and execution of MDA rebalances. - Completing various off platform Custodial Asset maintenance tasks. This includes asset pricing, income allocation, corporate actions and settlements. - Assisting your team and undertaking other processes and tasks as required - Building and maintaining relationships with internal/external stakeholders - Supporting the wider Client Operations team with processes and tasks as required - Adhere to key controls - Maintain awareness of Client Operations SLA, policies and procedures, business rules and Risk and Control profile and standards - Escalate identified risks and issues to Team Leader/Manager as appropriate - Respond to internal/external queries accurately, and in a timely manner - Liaising with internal/external stakeholders - Processing on the wrap platform, salesforce and SharePoint About You We're looking for someone with: - Proven experience in a Banking & Finance environment preferably in client services or similar role that would provide a suitable administrative background - Experience with external Fund Managers, Brokers & dealing with AML Requirements - Strong self/time management skills - Strong attention to detail and accuracy - Initiative & willingness to learn - Problem solving skills & knowledge of when to escalate issues - Maintain compliance with statutory/regulatory requirements - Ability to meet deadlines & contribute to strategic objectives How we work Our unique culture is underpinned by our three organisational behaviours, Stretch, Own it, Make an impact which drive our approach of day-to-day interactions with colleagues and clients, the way we approach decision-making to the questions we ask and the problems we solve. Employee benefits - Work from anywhere in Australia for up to one month each year - An annual allowance to empower you to prioritise your personal wellbeing - Study support and commitment to supporting professional development Diversity and inclusion - Strong commitment to all aspects of Diversity and Inclusion through a robust 7 pillar strategy - A growing number of employee-led networks who work to raise awareness and drive continued change - We support over 50 First Nations Communities, helping to secure the communities' future. We encourage applications from Aboriginal and Torres Strait Islander People We're committed to creating an inclusive workplace where diversity is celebrated. No matter your background or circumstances, we aim to provide an environment where you can thrive.

Role Description This position is accountable for operational document administration, overseeing the production, editing, tracking, and coordination of clinical patient contracts and reports (documents). The Document Administrator must maintain high standards of quality, accuracy, and timeliness through structured quality control processes and the strategic use of AI-supported tools (like Microsoft Copilot) to enhance workflow efficiency, writing consistency, and adherence to Paradigm’s clinical and organizational standards. This is a remote position with hours generally aligned to standard business hours, Monday through Friday, 8:00 am to 5:00 pm, with occasional flexibility, as required. - Complete tasks or access data in a number of Paradigm internal systems including EDDG, Tasking, ARCH, Twistle, Client Instructions, and FirstScript. - Utilize the EDDG workflow and supporting tools (including team meetings, acute bulletin, and team reports) to track documents, prioritize workload, and consistently meet productivity standards and turnaround timelines. - Create documents using approved templates and forms, performing detailed administrative quality assurance to ensure accuracy, completeness, clarity, and adherence to the documentation standards. - Conduct critical reviews for spelling, grammar, punctuation, structure, logic, consistency, and appropriateness, leveraging Microsoft Copilot and/or other AI tools to support writing quality, standardization, and efficiency while applying professional judgment. - Upon completion of document review and quality assurance, submit the finalized documents to the appropriate customer individuals or Paradigm’s Director of Key Accounts (DKA) in accordance with the established guidelines and EDDG workflow timeframes. - Diagnose and resolve issues that arise with business operations across various applications, including EDDG, Tasking, ARCH, Twistle, Client Instructions, and FirstScript. - Assist in the development and implementation of quality assurance processes. - Monitor products and services for compliance with quality standards. - Work closely with various departments to strengthen quality initiatives. - Identify, communicate, and collaborate with the team to resolve all obstacles impacting document quality, timeliness, and/or compliance with the guidelines. - Support Document Administrators (DAs) and cross-functional team members, as needed, to achieve quality and timeliness targets, maintain customer standards, and reduce document processing backlogs. - Adhere to the production, quality assurance, and document standards, including any required customer-specific modifications. - Collaborate with the cross-functional teams to support continuous process improvement initiatives and workflow optimization. - Maintain a customer-focused approach in all interactions with cross-functional teams. - Assist in the development, maintenance, and refinement of the procedures, job aids, and instructions related to the DA responsibilities. - Participate as an engaged team member with an understanding of the roles and responsibilities of the Director of Clinical Solutions (DCS), Clinical Services Associate (CSA II), Operations Coordinator (OC), and DKA. - Ensure that the documents comply with file creation, naming, tagging, and version control standards, with final documents accurately saved in the Paradigm Enterprise Content Library (ECL). - Participate in the testing and validation of new databases, systems, workflows, and process improvements, as requested. - Maintain reliable and predictable attendance during scheduled work hours. - Utilize AI tools to support day-to-day tasks, improve efficiency, and enhance output quality. Adopt new technologies as trained and apply them in alignment with established processes and guidelines. Qualifications - High school diploma or equivalent education required. - Strong organizational and prioritization skills, with the ability to manage multiple deadlines and competing priorities. - Three (3+) years of experience in proofreading, editing, and/or administrative document quality review. - Advanced proficiency in using Microsoft Word; working knowledge of Microsoft Excel, Outlook, and Teams; and experience with using Microsoft Copilot to support document review, writing quality, and workflow efficiency. Prior experience with AI preferred. - Excellent writing skills, including grammar, punctuation, and clarity, with the ability to produce concise, high-quality documentation. - Strong attention to detail and commitment to accuracy, with the ability to maintain consistency and adhere to established documentation and quality standards; familiarity with medical or clinical terminology is a plus but not required. - Ongoing willingness to learn and adapt to new word processing tools, database systems, and evolving technology constancy, including AI. - Ability to understand, interpret, and follow detailed written and verbal instructions. - Proficient in speaking, reading, writing, and understanding English, the primary language used in the workplace. - Strong collaboration and communication skills, with the ability to work effectively and professionally across cross-functional teams, while independently managing assigned work. - Maintain confidentiality of all data, including ensuring protection of the patient’s rights, Protected Health Information (PHI), and employee and operations data. Benefits - Health and wellness – PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only). - Financial incentives – Competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions. - Vacation – Paid time off and personal holiday programs for work-life balance. - Volunteer time – One paid day per calendar year for community engagement. - Learning and development – Support for continual learning through the Learning Excellence at Paradigm (LEAP) program.