• Process regular payroll cycles ensuring: • Accurate hours worked and PTO usage • Correct pay rates, deductions, and adjustments • Track down missing timecards and approvals • Coordinate payroll changes related to: • New hires, promotions, terminations, and leaves of absence • Bonuses, stipends, or onetime payments • Partner with Finance and external payroll providers to: • Reconcile payroll and benefit reports • Resolve discrepancies or errors • Ensure consistency with month-end reporting • Support finance with reconciliation of specific payroll or benefit expenses • Ensure compliance with multistate payroll regulations, wage and hour laws, and healthcare specific requirements • Manage benefits requirements for states not supported by HRIS on a monthly and quarterly basis • Support payroll audits from accounting and external audit & tax firms, in addition to managing end of year activities (e.g., W2 preparation) • Coordinate employee onboarding from offer acceptance through first day, including: • New hire paperwork and I-9 verification • Benefits enrollment coordination • System access requests and orientation scheduling • 30 & 90 day check ins • Manage employee offboarding processes, including: • Termination and resignation workflows • Final pay coordination • Benefits transitions (COBRA notifications, etc.) • System access deactivation • Maintain accurate and up to date employee personnel files (digital and/or physical), ensuring: • Compliance with federal, state, and healthcare specific requirements -specific requirements • Proper documentation retention and confidentiality • General administration duties that include but not limited to: • Support employee data changes (address updates, job changes, compensation changes, leave status) across systems • Managing and tracking leave of absence for internal employees • Tracking online reviews • Tracking turnover and terminations • Employee gift management • Support reconciliation of other employee-based systems (ex. Expensify) • Serve as a point of contact for employee questions related to HR administrative processes • Assist with audits and compliance requests, including documentation preparation for internal, external, or regulatory reviews

• Review employee timecards for completeness and accuracy, partnering with supervisors to resolve discrepancies • Prepare and process bi-weekly payroll for U.S. and Canada locations • Manage payroll data including garnishments, PTO, benefits deductions, and 401(k) contributions using automated systems • Maintain up-to-date employee records and ensure timely, accurate processing of employee changes • Respond to unemployment claims with professionalism and accuracy • Support compliance efforts by reviewing policies and staying current with employment laws and best practices • Manage year-end payroll processes and assist with state-specific reporting • Provide thoughtful, responsive support to employees regarding payroll and benefit inquiries • Conduct new hire orientation for payroll, benefits, and company HR programs • Assist in preparing OSHA logs, worker’s compensation reports, EEO-1, VETS, and other annual reporting • Help administer employee benefits programs, including health, dental, vision, disability, life insurance, flexible spending, COBRA, and more • Support monthly insurance premium reconciliation and carrier communication • Assist with administering leave programs including FMLA and other leaves of absence • Contribute to companywide wellness initiatives and employee engagement activities • Participate in compensation and benefits surveys to help maintain competitive practices

• Assist with processing employee timecards and verifying hours worked. • Review timesheets for accuracy, completeness, and required approvals. • Track missing, late, or incorrect time entries and follow up with employees and supervisors. • Enter payroll information into payroll systems accurately and on schedule. • Assist with correcting payroll errors and communicating updates as needed. • Maintain payroll files and documentation in an organized and confidential manner. • Assist with billing processes for services provided, including tracking billable hours and documentation. • Verify billing information for accuracy and ensure required paperwork is included. • Enter billing data into systems and generate invoices as needed. • Monitor billing issues and report concerns or discrepancies to the supervisor. • Maintain billing records and ensure files are up to date for audits or review. • Assist with billing and claim submission through systems such as eXPRS (as applicable). • Maintain accurate and confidential employee and client-related payroll/billing documentation. • Ensure payroll and billing records meet company standards and applicable compliance guidelines. • Communicate professionally with employees regarding payroll questions, missing timecards, or corrections needed.

• Payroll Processing • Consolidate and validate all complex payroll inputs and provide to the payroll vendor as per the payroll calendar (this is to include new hire registration, setting up new pay codes, shifts etc.) • Validate the gross to net and other outputs from the payroll vendor to ensure accuracy and compliance. • Ensure employees and liabilities are paid on time. • Assure employees are provided with relevant documents as applicable, deregistration is completed. • Keeping up to date with local legislation to ensure correctness and compliance. • Employee Assistance • Assist employees with their payroll complex inquiries in a timely manner (this is to include new hires onboarding) • Governmental & Internal Reporting • Ensure timely reporting to external and internal stakeholders defined by local legislation in force and internal SOPs and requirements • Audit support • Provide supporting documentation for internal and external audits in a timely manner and desired quality & standards, demonstrating all activities are performed in accordance with SOPs, HR policies, and legal legislation to meet SOX requirements (this is to include assistance with reconciliation of all payroll-related general ledger accounts). • SOP & documentation of payroll processes • Ensure regular updates and revision of the SOP documentation. • Provide input for the development of MyHR articles, communication materials related to programs, plans, policies, processes • Provide payroll guidance to stakeholders while utilizing payroll expertise to meet the business and employee needs while applying best practices • Develop and document payroll processes and procedures • Provide coaching and knowledge transfer to team members • Other duties as assigned by leadership