Role Description We are seeking a detail-oriented and organized Remote Records Clerk to maintain and manage company records and documents. In this role, you will: - Organize, maintain, and update electronic records and files. - Enter and verify data in company databases and record management systems. - Review documents for accuracy, completeness, and consistency. - Retrieve and provide records when requested by authorized personnel. - Scan, upload, and archive digital documents. - Ensure records are stored according to company policies and procedures. - Identify and correct errors in records and documentation. - Maintain confidentiality of sensitive company and customer information. - Assist with routine administrative and clerical tasks. Qualifications - High school diploma or equivalent. - Basic computer proficiency, including Microsoft Office or Google Workspace. - Strong attention to detail and accuracy. - Good organizational and time-management skills. - Ability to work independently in a remote environment. - Basic data entry and typing skills. - Strong written and verbal communication skills. - Reliable internet connection and home office setup. - Previous clerical, administrative, or data entry experience is helpful but not required. Benefits - Fully remote work opportunity. - Flexible work schedule. - Competitive hourly pay or salary. - Paid training and onboarding. - Paid time off and company holidays.

Role Description Launch a flexible, purpose-driven career helping individuals and families understand important supplemental benefit programs. AO Globe Life is expanding its remote team and seeking motivated, service-oriented professionals who are ready to build long-term careers while working from home. Whether you’re a recent graduate in business, marketing, communications, or simply someone who enjoys working with people, this opportunity provides the training, mentorship, and structure needed to succeed from day one. What You’ll Gain - 100% remote work environment from anywhere in the United States - Flexible scheduling designed to support work–life balance - Warm client inquiries provided — no cold outreach or prospecting required - Comprehensive training and licensing support - Monthly and quarterly performance bonuses - Equity opportunities for qualifying team members - Long-term income potential through vested renewals - Clear advancement pathways into leadership roles - Collaborative, mission-driven team culture What You’ll Do - Connect with individuals and families who requested information about available benefits - Schedule and conduct virtual consultations through Zoom - Explain available supplemental benefit options clearly and professionally - Guide clients through the enrollment process step-by-step - Maintain accurate digital records and follow-up communication - Deliver high-quality client service while building long-term relationships - Participate in weekly mentorship, coaching, and professional development sessions Who Thrives in This Role - Strong communicators who enjoy helping others - Organized professionals comfortable working independently - Individuals confident conducting virtual meetings and using digital tools - Growth-minded candidates motivated by professional development - Service-oriented professionals who value relationship-building - Customer service or client-facing experience is helpful but not required Requirements - Authorized to work in the United States - Reliable high-speed internet connection - Windows-based laptop or desktop computer with webcam capability - Must be physically located within the United States Company Description For more than 70 years, AO Globe Life has partnered with unions, credit unions, and veteran organizations to provide supplemental benefits to working-class families nationwide. Our remote-first workforce is built around mentorship, flexibility, service, and long-term professional growth. Apply Today If you’re ready to build a flexible remote career where purpose meets opportunity, apply today to learn more about joining AO Globe Life.

• Works remotely to code IRF records using current ICD coding version and within timeframe set by supervisor. • Maintains coding schedule as assigned by the Area Director. • Works closely with the PPS Coordinator/Outcomes Manager in assigning the Impairment Code for all admissions as well as other newly diagnosed conditions. • Serves as back-up for the hospital to transmit IRF PAIs in a timely manner for all Medicare inpatients. • Maintains confidentiality of all patient care information to ensure patient rights are protected. • Participates in continuing education classes and training programs. • Completes annual health, safety and education requirements. Maintains professional growth and development. • Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patient population served. • Reports to work on time as scheduled; adheres to policies regarding notification of absence. • Attends all mandatory in-services and staff calls. • Represents the organization in a positive and professional manner. • Complies with all organizational policies regarding ethical business practices. • Works within the mission, vision, ethics and goals of the organization. • Maintains current licensure/certification for position, if applicable. • Consistently demonstrates Guest Relation’s skills to physicians, hospital employees and any other individuals with whom they may come in contact. • Consistently follows organizational and hospital Health, Safety, Security, Hazardous Materials policies and procedures. • HIPAA: Conduct job responsibilities in accordance with HIPAA privacy laws, follows organizational policies in provision of patient confidentiality. Able to identify patient confidentiality issues and reports to supervisor. • Compliance: Conducts job responsibilities in accordance with standards set forth in LifePoint’s Code of Conduct, LifePoint policy and procedures, applicable federal and state laws, and applicable standards. • Able to communicate effectively in English, both verbally and in writing. • Advanced computer knowledge. • Knowledge of basic office equipment. • Appropriate telephone communication skills

• Perform day-to-day billing and follow-up activities • Document claims billed, paid, settled, and follow-up • Communicate with hospital departments to clarify billing discrepancies • Investigate overpayments, underpayments, and payment delays • Proactively follow up on delayed payments