Role Description The Information Security Manager - Identity is responsible for leading and maturing the organization’s security operations capabilities across Identity platforms and SAP Security processes. This role bridges tactical execution and strategic leadership, ensuring effective protection, detection, and response capabilities while aligning with enterprise risk management, governance and compliance objectives. - Oversees core Identity Security functions including Identity Lifecycle Management, Authentication services, Access Management, IGA, PAM, and other identity-focused capabilities. - Accountable for operational excellence, continuous improvement, and integration of threat intelligence into detection and response processes across hybrid environments (on-premises and cloud). - Works with Managed Service Providers associated with the above workflows and the internal frontline support team and on-call rotation. - Involves activities related to proper documentation and workflows for frontline support and training for appropriate capabilities. Qualifications - Bachelor’s degree or 4 years of professional experience. - At least 7 years of IT experience (preference for Security Identity Experience). - Leadership experience. - Experience with technology, process, and collaboration. Requirements - CISSP, CISA/CISM, CCNA, MCSA and/or GSEC. - Strong communication skills. - Information Security tools, processes, procedures, and concepts. - Ability to work with all levels of the organization. Benefits - Salary range: $150,000 - $160,000 (Final compensation varies based on several factors). - This is a U.S.-based remote role. - Access to virtual tools, team support, and opportunities to engage and grow. - Eligible for Hallmark’s Annual Incentive Plan. - Annual merit-based increases, aligned with individual and company performance. - Competitive benefits package including medical, dental, and vision plans, paid time off, 401K with company match, and profit-sharing.

• Develop and execute strategic partner business plans aligned to regional growth priorities with our sales leadership • Drive partner-sourced and partner-influenced pipeline and revenue through joint go-to-market initiatives with our focused partners • Collaborate with field sales teams to identify target accounts, map partner plays, and accelerate opportunities • Expand partner capability through enablement, sales plays, solution positioning, and business-value messaging • Lead regular business reviews, pipeline reviews, and executive cadence sessions with partners

• Review, redline, and negotiate agreements for the entire corporate group, including NDAs, Master Agreements, Professional Services Agreements, Vendor Agreements and Sales Partnership Agreements • Maintain and iterate on the existing contract playbook and form agreements • Provide consultation and support to internal stakeholders during contract negotiations • Maintain existing Contract Management methods and procedures and provide continuous improvements to procedures and documentation • Provide continuous education and support to the Sales and other internal teams on contracting procedures, best practices and contractual compliance • Assume the administration and management of Conga Contracts and map strategy for implementing additional functionality and workflows • Management of the procurement workflow • Develop metrics and reporting to measure contracting time with a view to improving turnaround time as well providing visibility to the organization on key contractual matters and terms • Advise and assist leadership in other matters requiring legal research, advice or outside counsel involvement • Mentor and manage other contracts management staff, as applicable

• Analyze account opportunities and performance; discover and address customer needs; generate and develop new business opportunities; conduct quarterly account presentation to customer senior leadership • Manage end-to-end sales activities including conducting sales presentations and provide training on new programs and products • Maintain sensitivity toward business by balancing OEM, dealer direct and distributor sales ratio • Manage and develop strategic relationships with key internal and external decision makers • Provide product updates to OEM accounts and identify and target new product or market opportunities • Create solution-based sales strategies, using research and market insight as leverage • Forecast demand and budget to support joint business planning with the customer; identify logistical synergies • Conduct competitive research and develop a plan to counter competitive influence • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. • Protect Chamberlain Group’s reputation by keeping information confidential. • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. • Contribute to the team effort by accomplishing related results and participating on projects as needed.