Chamberlain Group

Title: Software Engineering Manager - Front End (Hybrid in Oak Brook, IL) Location: Oak Brook, IL time type Full time Hybrid job requisition id JR30782 Job Description: Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. This position is responsible for applying Software engineering knowledge to the day to day functional management of a team related to the development and implementation of Web, Apple iOS App, and Google Android App, projects, or processes. The projects could consist of New Product Development, Productivity, Sustaining or Advanced Development projects. This individual will be expected to contribute to making the myQ Software product, via its front-end interfaces, a best-in-class, competitive and interactive user experience. The ideal person will have the ability to solve complex software engineering problems, recognize gaps in process and recommend solutions. This position is responsible for the planning of resources and project planning for software engineering projects with in the line of business they are assigned. The manager will plan and track these projects to ensure they are completed on time with quality and done in accordance with the Software engineering’s community of practice, tools, methodologies, and processes. He or she will be responsible for estimating and coordinating technical effort based on product requirements, and then adhering to those estimates. This position is responsible for the recruiting, onboarding, retaining, scheduling and direct supervision of Software Engineer(s) or Software Supervisor(s). This position will be responsible for planning and tracking a financial budget. Additionally, this position will establish and enforce guidelines, best practices, and provide technical leadership and conduct continuous improvement activities for mobile app developers. This position will be responsible for managing and coordinating the activities of consultants both local and remote, with focus on the ‘presentation layer’ technologies of an ‘Internet of Things’ consumer facing connectivity software product. This position requires frequent interactions with marketing, strategic Lines of Businesses, and Engineering. As a technical leader of the myQ product mobile app development team, he or she will have recent prior experience with web and native based smart phone applications for popular device platforms, such as Apple and Android. Job Responsibilities: - Responsible for the day to day management of on time, on budget and quality functional project execution for one team to ensure system reliability - Responsible for 18 month project forecasting for one team; accountable for direct reports project time accounting - Responsible for the functional design approach and technical feasibility for multiple projects, with input from key technical personnel from a single team - Ensure functional process compliance - Maintain standards based documentation across various architectural views (Conceptual, Logical and Physical) and tiers (Presentation, Business Logic and Storage) - Responsible for meeting and monitoring key performance indicators (KPIs) for functional group - Ensure Architectural principals and standards are clearly defined, documented, communicated and maintained across project and product lifecycles - Manage the code branching strategy and release process, including verification steps for any mobile application and websites during the development, to QA, to production steps - Maintain and mature multi-platform continuous integration and continuous deployment processes and tools - Lead continuous improvement initiatives within the functional area - Execute 1-3 year technology roadmap projects - Responsible for annual expense and capital budget planning and tracking for their team - Monitor and create training plans for direct reports that improves the core competencies of the functional area or business area - Review and approve the functional deliverables, pull requests and Change Approval Board (CAB) tickets for all direct reports - Ensure design quality through participation in design reviews for projects supported by team; serve on Change Authorization Board as an alternate as needed - Responsible for complying with the security requirements set forth by the Information Security team and the established ISO 27001 Security Roles, Responsibilities, and Authorities Document found in the ISMS Document Library - Builds key cross functional relationships with other functional areas in operations and development.­ Proactively collaborates with the End to End Software Architecture and back-end MyQ technical teams to maintain a best-in-class, branded and consumer facing connectivity product experience - Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. - Protect Chamberlain Group’s reputation by keeping information confidential. - Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. - Contribute to the team effort by accomplishing related results and participating on projects as needed. Job Requirements: - Bachelor’s degree in Computer Science, Computer Engineering, or related field - An advanced degree in directly applicable area of study may substitute for up to two (2) years of job related experience - Minimum of 7 years experience developing iOS, Android, or Web applications is required - Minimum 3 years leadership experience in software development is required - Experience in creating technical documentation is required - Deep understanding of Agile methodologies and Scrum is required - Ability to travel up to 10% of the time domestically and internationally Knowledge, Skills, and Abilities: - Expert understanding in one of the following development platforms and skills is required: - 1) iOS application development skills including XCode, Cocoa Touch, iOS SDK, Objective-C and Swift is required - 2) Android application development skills including Java and Kotlin - 3) Web application development skills including Javascript, Javascript frameworks, HTML, and CSS - Expertise of UI patterns such as model-view-controller (MVC) and model-view-view model (MVVM) is required - Expertise in RESTful services and the JSON file format is required - Ability to work on multiple projects in a fast-paced work environment is required - Ability to work independently as well as part of a team is required - Ability to lead junior and senior engineers on projects of high complexity is required - Ability to recognize issues in existing software and put together improvement plans is required - Strong analytical and problem solving skills are required - Excellent communication skills and the ability to work cross functionally with back end and quality engineers is required - Strong ability to interface with Product Owners and Scrum Masters for ticket/issue management is required - Strong ability to estimate work, support project plan creation, and report out progress to functional management at a platform level is required - Understanding of CI/CD (continuous integration/continuous delivery) tools, frameworks and deployment processes is required #LI-JM1 The pay range for this position is $102,600.00 - $193,425.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

Title: Sr. Analyst, Web & App Experience Location: Oak Brook, IL Job Description: Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. Roles and Responsibilities: - Act as the strategic lead across digital merchandising and conversion optimization initiatives, ensuring alignment to revenue growth and business objectives - Own and manage the team’s roadmap and prioritization framework, balancing impact, effort, and timing across competing initiatives - Partner with merchandising and digital experience analysts to guide day-to-day execution, providing direction, feedback, and support to ensure high-quality outcomes - Identify and size revenue growth opportunities across the user journey, including product discovery, PDP performance, and checkout funnel optimization - Synthesize data from multiple sources (merchandising, conversion, traffic, and customer behavior) to develop actionable insights and inform strategic decisions - Establish and track key performance indicators across merchandising and conversion, ensuring efforts are aligned to measurable business impact - Facilitate cross-functional alignment with marketing, product, UX/design, and IT teams to ensure initiatives are properly scoped, prioritized, and executed - Lead planning and intake processes for new requests, ensuring work is aligned to business priorities and team capacity - Oversee execution of key initiatives, ensuring timelines, dependencies, and deliverables are clearly defined and met - Provide regular updates to stakeholders on performance, roadmap progress, and impact of key initiatives - Identify gaps in processes, tools, or capabilities and recommend improvements to increase team effectiveness and efficiency - Act as a thought partner to leadership, contributing to strategic planning and long-term digital growth initiatives - Help oversee SEO optimization efforts across the site, identifying and executing high‑impact initiatives that expand organic search visibility - Support the Senior Manager in leading cross-channel collaboration across SEO, Brand, Paid Media, and CRM, ensuring alignment on strategy, execution, and performance - Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams - Protect Chamberlain Group’s reputation by keeping information confidential - Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies - Contribute to the team effort by accomplishing related results and participating on projects as needed Requirements - 4+ years of web strategy and site management experience - 4+ years of experience in digital merchandising, eCommerce, website or app management - 3+ years' experience with Google Analytics (GA4) or similar tools - 2+ years using content management systems - 2+ years' experience with A/B testing or UX optimization - BS/BA in Marketing, Business, Analytics, or related field - This is a Hybrid role based in Oak Brook, IL The pay range for this position is $85,500.00 - $139,350.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

Title: Software Engineer 3, Front End (Android or iOS) Hybrid in Oak Brook, IL Location: Oak Brook, IL Job Description: Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. This role is responsible for developing and maintaining multiple development platforms for the Chamberlain MyQ program. This includes, but is not limited to, residential and commercial front end iOS/Android apps or web applications. To accomplish this the incumbent will work with other developers in addition to interfacing with other parts of the business such as Engineering, Product Ownership, Marketing, Quality Assurance, Operations, and Customer Service to understand and translate product requirements into technical requirements, verify development matches product owner expectations, as well as maintain a high quality code base. Job Responsibilities: - Develop software using Agile methodologies, such as Scrum - Analyze requirements and collaborate with architects and senior engineers to produce thoughtful software designs of moderate scope and complexity - Participate in peer reviews and pull requests to yield high quality software - Present software concepts, designs, or code in a design review forum - Provide mentoring and coaching to junior engineers to increase the software development capability of the mobile team - Collaborate and work creatively with the user interface (UI) and user experience (UX) teams to provide requirements traceability from definition to implementation - Lead and contribute to technical discussions in community of practice, design review, or other technical meeting forums - Work with offshore teams to design and develop features and burn down technical debt - Adhere to coding standards and other best practices to create reusable code - Responsible for complying with the security requirements set forth by the Information Security team and the established ISO 27001 Security Roles, Responsibilities, and Authorities Document found in the ISMS Document Library - Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. - Protect Chamberlain Group’s reputation by keeping information confidential. - Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. - Contribute to the team effort by accomplishing related results and participating on projects as needed. Job Requirements: - Bachelor's Degree in Computer Science, a related technical field, or equivalent practical expereince. - An advanced degree in directly applicable area of study may substitue for up to two (2) years of expereince. - iOS engineer must have native experience in Swift (3+ years) - Android engineer must have native experience with Kotlin (3+ years) - Experience writing unit tests - Experience working in larger team environment. - Ability to travel up to 10% of the time domestically and internationally Knowledge, Skills, and Abilities: - Excellent understanding of design principles and implementation of MVVM for Android or MVC for iOS - Ability to work independently as well as part of a team. - Ability to recognize issues in existing software and put together improvement plans. - Strong analytical and problem solving skills. - Excellent communication (writing & speaking) skills, ability to tailor message for the audience when necessary - Ability to interface with Product Owners and Scrum Masters for ticket/issue management is required - Ability to create complex views that interact with network and data layers. - Knowledge of basic design best practices: Single Responsibility; Dependency Injection Preferred Job Requirements: - Mobile development bootcamp, organized training, or certification. - Experience in creating technical documentation (UML, Sequence, etc). - Experience with Agile methodologies and Scrum Knowledge, Skills, and Abilities: - Ability to interface with Product Owners and Scrum Masters for ticket/issue management is desired - Ability to lead junior engineers on projects of limited complexity is desired - Understanding of CI/CD, frameworks, and deployment processes is desired - Ability to estimate work, support project plan creation, and report out progress to functional management at a project level is desired The pay range for this position is $76,600.00 - $144,700.00; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.

• Review solution designs completed by the sales team to ensure feasibility and reduce risks for implementation • Develop and execute project plans to ensure that all implementation phases for myQ Enterprise projects are completed on time and within budget • Communicate with stakeholders to identify and resolve issues throughout implementation process • Manage all aspects of an implementation project from start to finish, including planning, organizing, overseeing workflow, and communicating progress to key stakeholders • Partner with dealers, contractors, customers and external/internal stakeholders to ensure smooth implementation of software and hardware solutions • Determine key KPIs and conduct data gathering to ensure key KPIs are met or action plans are in place to help customer meet metrics • Oversee implementation of myQ Enterprise and onboarding process for long term success and scalability • Ensure all testing scenarios have been documented and have passed testing prior to solution go-live • Ensure all project documentation is accurate and complete, facilitating the handover to Customer Success • Conduct training on the new software or system to users who will be impacted by the implementation • Conduct post-implementation audits to ensure that all changes have been implemented successfully and that the new product is being used effectively • Coach and mentor new members of the team to help get them productive as quickly as possible and reinforce CG’s values and behaviors • Use all tools and processes available and keep internal systems up to date to accurately reflect project statuses, progress, issues and target dates • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams • Protect Chamberlain Group’s reputation by keeping information confidential • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies • Contribute to the team effort by accomplishing related results and participating on projects as needed

• Analyze account opportunities and performance; discover and address customer needs; generate and develop new business opportunities; conduct quarterly account presentation to customer senior leadership • Manage end-to-end sales activities including conducting sales presentations and provide training on new programs and products • Maintain sensitivity toward business by balancing OEM, dealer direct and distributor sales ratio • Manage and develop strategic relationships with key internal and external decision makers • Provide product updates to OEM accounts and identify and target new product or market opportunities • Create solution-based sales strategies, using research and market insight as leverage • Forecast demand and budget to support joint business planning with the customer; identify logistical synergies • Conduct competitive research and develop a plan to counter competitive influence • Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. • Protect Chamberlain Group’s reputation by keeping information confidential. • Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. • Contribute to the team effort by accomplishing related results and participating on projects as needed.

• Lead a group of business development sales professionals • Support sales tactics in partnership with cross functional team members • Ensure teams’ achievement of sales goals and targets • Develop new business development plans for acquisition and sales growth • Collaborate for product enhancements based on customer feedback

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily. This role is responsible for leading and managing the myQ Cloud Engineering team that designs, builds, and operates the cloud infrastructure powering Chamberlain Group's myQ connected products and services. As a people manager, this role oversees a team of cloud engineers and architects, driving day-to-day delivery, professional development, performance management, and hiring. This individual partners closely with Engineering, Product Management, IT Security, and SRE/DevOps leaders to execute the cloud infrastructure roadmap, advance automation and modernization efforts, and ensure the platform scales reliably and securely with the growth of the myQ ecosystem. Success in this role looks like a high-performing, engaged team consistently delivering secure, cost-optimized, and resilient cloud solutions while continuously improving operational maturity. The Manager will set technical direction in collaboration with architects and senior engineers, remove blockers, manage stakeholder relationships, and own outcomes for the team's commitments. Job Responsibilities: - Lead, manage, coach, and develop a team of cloud engineers and architects supporting the myQ Cloud Engineering platform; conduct 1:1s, performance reviews, career development planning, and goal setting. - Own hiring, onboarding, retention, and team capacity planning; build a diverse, high-performing team aligned to current and future business needs. - Partner with the Lead Cloud Infrastructure Architect and senior engineers to execute the cloud infrastructure roadmap, balancing strategic initiatives with operational priorities. - Evolve PaaS and cloud service implementations (Azure and/or other cloud platforms), guiding vendor selection, cost optimization, and adoption of managed services. - Drive day-to-day delivery of cloud engineering work including design, implementation, automation, observability, and incident response; ensure commitments are met on schedule and at quality. - Establish and maintain strong working relationships with Engineering, Product Management, IT Security, SRE/DevOps, and other technology stakeholders to align on priorities and dependencies. - Champion automation, Infrastructure as Code (IaC), and modern DevOps practices across the team to improve reliability, repeatability, and engineering velocity. - Provide leadership during monitoring, troubleshooting, root cause analysis (RCA), and post-incident reviews for security and infrastructure events; ensure follow-through on remediation. - Collaborate with the IT Security team on architecture reviews, compliance requirements, and tooling; ensure the team's deliverables meet security and regulatory expectations. - Facilitate and manage discussions with IT executives, senior engineers, and cross-functional partners; communicate technical trade-offs, risks, and recommendations clearly to varied audiences. - Provide governance of the Infrastructure-as-a-Service environment; stay current on IT strategy, business goals, and technology trends; provide mentoring and coaching across the broader engineering organization. - Manage team budget, vendor relationships, software/licensing renewals, and capacity forecasts in partnership with finance and procurement. - Accountable for accomplishing team and individual objectives both independently and collaboratively; deliver high quality outcomes in a deadline-driven environment. - Responsible for complying with the security requirements set forth by the Information Security team and the established ISO 27001 Security Roles, Responsibilities, and Authorities Document found in the ISMS Document Library. - Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams. - Protect Chamberlain Group’s reputation by keeping information confidential. - Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies. - Contribute to the team effort by accomplishing related results and participating on projects as needed. Job Requirements: - 7+ years of progressive infrastructure, cloud, and operations experience in a technical role, including design, implementation, disaster recovery, and network/security architecture. - 3+ years of direct people-management experience leading technical teams (cloud, infrastructure, DevOps, or SRE). - Demonstrated experience leading teams that operate production cloud environments at scale (Azure, AWS, or GCP), including experience with managed/PaaS services. - Experience with Agile methodologies and Scrum is required. - Experience in software development and Infrastructure as Code (e.g., Terraform, ARM/Bicep, CloudFormation) is required. - Experience with Linux, Windows platforms, and Active Directory. - Experience working in a team-oriented, collaborative, cross-functional environment. - An advanced degree in a directly applicable area of study may substitute for up to two (2) years of job-related experience. - Ability to travel up to 10% of the time, domestically and internationally. Knowledge, Skills, and Abilities: - Proven ability to lead, develop, and retain high-performing engineering talent. - Strong analytical and problem-solving skills; ability to debug, troubleshoot, and drive root cause analysis across complex distributed systems. - Proficient in cloud and network architecture design, documentation, and review. - Strong written and verbal communication skills; able to communicate effectively with executives, peers, and engineers. - Self-motivated, organized, and capable of multitasking and prioritization in a fast-paced environment. - Comfortable making decisions with incomplete information and driving alignment across stakeholders. Preferred Job Requirements: - MBA or Master's Degree in Engineering, Computer Science, or a related field. - Relevant cloud certifications (e.g., Microsoft Azure Solutions Architect Expert, AWS Solutions Architect, Google Cloud Professional Cloud Architect). - Experience in IoT and connected/durable goods industries. - Experience managing globally distributed engineering teams. - Experience leading cloud cost optimization (FinOps) initiatives. - Experience with Kubernetes, container platforms, and modern CI/CD ecosystems. - Strong analytical, financial, and vendor management skills. - Ability to work effectively in a matrix environment. The pay range for this position is $133,783.00 - $228,241.50; base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

• Lead business development sales professionals in Access Control solutions • Support sales tactics in partnership with cross-functional teams • Develop and implement business development plans • Improve sales performance and optimize resource allocation • Generate and follow-up on sales leads • Develop end-user sales plans and support performance goals • Provide coaching and training at events • Ensure compliance with health and safety guidelines • Foster a workplace culture consistent with company values

• Oversee and create a pipeline of prospects and track to closure • Provide leadership to the sales team across product lines • Conduct projects to generate sales of LiftMaster CAS and PAS products • Utilize product knowledge to expand market positioning • Maintain professional and technical knowledge through workshops

• Lead efforts on go-to-market to sell facility focused software and SaaS solutions • Represent sales on the cross functional team responsible for designing and bringing new solutions to market • Identify and develop strategies to scale Chamberlain Group facility focused software and SaaS solutions