Title: Customer Solution Associate, Proficient in English and French Location: Málaga or Valencia, Spain  Remote Job Description: Position open to candidates located in Málaga or Valencia. Avature is a highly customizable platform and is used by many different businesses for a variety of purposes. As a Customer Solution Manager Associate, you'd perform a key role in maintaining long-lasting customer relationships by understanding each client's needs and how our products can be tailored to them. Your challenges and objectives: - Profoundly understand the potential uses of our platform to fulfill customer needs. - Collaborate with the account manager to build strong customer relationships by being attentive to their requirements. - Add value to each customer's configuration by understanding their specific needs. - Prioritize assignments and develop a clear vision of their context to keep your workload organized and relevant. Your day-to-day activities: - Meet with account managers to understand the scope and time frames of each assignment. - Manage team assignments from case creation to resolution, interacting with other teams and providing feedback along the way. - Help configure customized Avature solutions by: - Moving configurations from test environments to production. - Analyzing and creating relevant reports. - Running QA tests to ensure everything works as expected. About you: - Fluent in English and French. - Strong analytical capabilities. - Exceptional communication skills. - Passionate about technology. - Advanced education is valued. About us: Avature is a market leading enterprise SaaS Solution provider for global talent acquisition and talent management. We have a strong commitment to high quality engineering and customer service and are recognized innovators in the very large company market. We currently work with over 650 companies worldwide, including 110 of the Fortune 500, all of the Big Four consulting firms, the largest banks and manufacturers in the world, and five governments. We design, build, implement, and support our product ourselves. With 26 releases a year and a strong commitment to innovation and quality engineering, our private cloud platform has become the product choice for the very large global organization. At Avature, we value opportunities to learn and grow within a dynamic, creative, and collaborative environment. We encourage autonomy and empower our people to approach challenges innovatively while bringing their unique perspective to the table. We offer a career development program that supports continuous learning and thoughtful leadership, and that meaningfully impacts each individual's professional trajectory. What we offer: - A fast-paced, energetic, and engaging environment. - Flexible hours. - Work remotely or come by the office as much as you want. We have workplaces in Madrid, Barcelona, and Málaga. - Competitive salary, with one review a year. - Sanitas health coverage. - 23 vacation days a year. - Four days a year to attend events related to professional development. - Paid internet service expenses. - Flexible compensation plan. An organizational culture that empowers everyone to be themselves is key to thrive in business, but more importantly, it is a pathway for creating a more equitable society. Avature fosters a diverse and inclusive environment and celebrates that each unique person brings something different to our team. We are committed to considering all qualified applicants equally and to promoting equal opportunities within our organization.

Role Description We are seeking motivated and customer-focused individuals to join our team as Remote Travel Experience Specialists. This role is centered on helping clients plan and coordinate memorable adults-only travel experiences, including cruises, all-inclusive resorts, luxury escapes, and international destinations. The ideal candidate enjoys working with people, has a passion for travel, and excels at creating personalized experiences based on individual preferences and goals. As a Travel Experience Specialist, you will: - Consult with clients to identify travel preferences and goals - Research destinations, accommodations, and travel experiences - Create customized travel recommendations and itineraries - Coordinate reservations and confirm travel arrangements - Maintain accurate client records and documentation - Stay informed on travel trends, destination updates, and supplier offerings - Provide ongoing support before, during, and after travel experiences - Build and maintain strong client relationships through referrals, networking, and repeat business Qualifications - Strong communication and customer service skills - Excellent organizational and time-management abilities - Ability to manage multiple client requests simultaneously - Comfortable using online systems, research tools, and communication platforms - Self-motivated with the ability to work independently - Passion for travel and creating exceptional client experiences - Previous experience in hospitality, customer service, sales, or travel-related fields is beneficial but not required Benefits - Flexible scheduling options - Remote work environment - Comprehensive onboarding and training resources - Ongoing mentorship and professional development opportunities - Access to industry tools and travel resources - Supportive and collaborative team culture - Opportunity to develop expertise in luxury and adults-only travel experiences

Role Description We are seeking motivated candidates who enjoy assisting their clientele with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. This role is only for those who are detail-oriented, client-centered, multitaskers, and are comfortable working independently in a remote environment. - Assist clients with making personalized service arrangements - Research and compare available options to meet client preferences - Confirm reservations and ensure accuracy of details - Provide clear, professional communication via email and phone - Support updates, modifications, and service-related inquiries - Complete required training and participate in ongoing training Qualifications - Must be authorized to work in the US, UK, Mexico, Australia, Spain, or Latin America - Strong written and verbal English communication skills - Reliable internet connection and smartphone (computer is also recommended) - Must be at least 18 years old Benefits - Fully remote role - Flexible schedule - Supportive team culture Company Description

Role Description We are currently looking for motivated and detail-focused individuals to join our team as Scheduling & Support Specialist. This remote opportunity centers on assisting clients with coordinating reservations, managing scheduling requests, and providing exceptional support throughout the planning process. The ideal candidate enjoys organization, communication, and helping clients navigate important details while working independently in a flexible remote environment. - Coordinate scheduling requests and assist with reservation arrangements - Research available options and present solutions that align with client needs and preferences - Review booking details to ensure accuracy and completeness - Serve as a point of contact for client questions, updates, and general support - Assist with schedule changes, modifications, and follow-up requests as needed - Maintain organized records and documentation within company systems - Communicate professionally through email, phone, and online messaging platforms - Stay informed on company procedures and participate in training sessions and team meetings Qualifications - Strong customer service and communication skills - Excellent organizational and multitasking abilities - Detail-oriented with a commitment to accuracy - Ability to work independently and manage responsibilities remotely - Basic computer and internet proficiency - Reliable internet connection - Must be at least 18 years old - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, or Spain Benefits - 100% remote opportunity - Flexible work schedule - Comprehensive training program - Ongoing mentorship and team support - Performance-based incentives and rewards - Access to travel-related discounts and benefits - Positive and collaborative team environment - Opportunities for advancement and professional development